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 For those getting the CE

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TSjackyflc
post May 15 2012, 02:29 PM, updated 14y ago

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I am planning to get the Standard Edition today and then upgrade it to the Collector's Edition when it arrives.

Anyone planning in doing so? And has anyone called the support number for Battle.Net Malaysia in the website?
coleman5951
post May 15 2012, 02:30 PM

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can it be done?
ahtun9
post May 15 2012, 02:35 PM

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i'm doing that.. i sent ticket to CSR and they say can.. after u replace with CE u provide them the standard edition key.. and they can make the old key available for use again
TSjackyflc
post May 15 2012, 02:37 PM

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QUOTE(ahtun9 @ May 15 2012, 02:35 PM)
i'm doing that.. i sent ticket to CSR and they say can.. after u replace with CE u provide them the standard edition key.. and they can make the old key available for use again
*
Which CSR did you mail to? For SEA or the US.Diablo3 bla bla that one?
ahtun9
post May 15 2012, 02:38 PM

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actually i sent to US ones.. but i think should be same right.. since we're under US region anyway
TSjackyflc
post May 15 2012, 02:40 PM

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QUOTE(ahtun9 @ May 15 2012, 02:38 PM)
actually i sent to US ones.. but i think should be same right.. since we're under US region anyway
*
Awesome! Thanks for double confirming it. Makes me feel so much better. After you're done claiming the key do you mind sending me a PM and guide me? please? tongue.gif
ahtun9
post May 15 2012, 02:41 PM

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lol okay.. sure.. i think my CE arrives at thursday.. amazon shipped it early this morning
ChcGamer
post May 15 2012, 03:12 PM

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QUOTE(ahtun9 @ May 15 2012, 02:35 PM)
i'm doing that.. i sent ticket to CSR and they say can.. after u replace with CE u provide them the standard edition key.. and they can make the old key available for use again
*
Sure the old key can re-use? I only know can replace but will refund old key?

If yes, then at least we can resell it at a lower price.
ahtun9
post May 15 2012, 03:56 PM

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well that's what they said.. yeah i'll sell to friend afterwards
ChcGamer
post May 15 2012, 04:29 PM

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QUOTE(ahtun9 @ May 15 2012, 03:56 PM)
well that's what they said.. yeah i'll sell to friend afterwards
*
Do you have a screenshot of that? I don't wanna spend more money just to play early few days then replace with CE and my old key gone
TSjackyflc
post May 15 2012, 04:39 PM

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http://us.battle.net/d3/en/forum/topic/4175421603?page=2#24
ahtun9
post May 15 2012, 04:42 PM

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Quote from CSR:

Thank you for contacting Blizzard Entertainment.

I have read over your current ticket and understand you will not be receiving your Collectors Edition of D3 until May 18th and are wondering if you can replace a standard key with the CE and have the Standard key released for reuse.

Yes, this would be possible. You would have to purchase a digital key at $59.99 however and when you receive your CE copy and upgrade your account the Digital key will be replaced. You will then have to contact us to have the standard digital key you purchased made available so that you can give it to someone else. We will not provide refunds for a situation like this however, we will only make the key available for you to give to someone else.

Please reply to this ticket if you have additional concerns. If you would rather speak with a representative directly, please contact Account & Technical Services. Our contact information can be found at http://blizzard.com/support/article/cs.

Regards,

Game Master Apheril
Customer Services
Blizzard Entertainment

ChcGamer
post May 15 2012, 04:50 PM

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QUOTE(ahtun9 @ May 15 2012, 04:42 PM)
Quote from CSR:

Thank you for contacting Blizzard Entertainment.

I have read over your current ticket and understand you will not be receiving your Collectors Edition of D3 until May 18th and are wondering if you can replace a standard key with the CE and have the Standard key released for reuse.

Yes, this would be possible. You would have to purchase a digital key at $59.99 however and when you receive your CE copy and upgrade your account the Digital key will be replaced. You will then have to contact us to have the standard digital key you purchased made available so that you can give it to someone else. We will not provide refunds for a situation like this however, we will only make the key available for you to give to someone else.

Please reply to this ticket if you have additional concerns. If you would rather speak with a representative directly, please contact Account & Technical Services. Our contact information can be found at http://blizzard.com/support/article/cs.

Regards,

Game Master Apheril
Customer Services
Blizzard Entertainment
*
Hmmm....very tempting but i guess i have to tahan. Don't want risk of not being able to sell my CDKEY

Must resist evil sad.gif
ahtun9
post May 15 2012, 04:51 PM

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QUOTE(ChcGamer @ May 15 2012, 04:50 PM)
Hmmm....very tempting but i guess i have to tahan. Don't want risk of not being able to sell my CDKEY

Must resist evil sad.gif
*
haha when's urs reaching? actaully if amazon sent me email earlier i wouldnt have bought standard
ChcGamer
post May 15 2012, 05:02 PM

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Getting from this guy http://forum.lowyat.net/topic/2295556

ETA 18 May to 22 May
eehtsitna
post May 15 2012, 10:40 PM

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QUOTE(ahtun9 @ May 15 2012, 05:42 PM)
Quote from CSR:

Thank you for contacting Blizzard Entertainment.

I have read over your current ticket and understand you will not be receiving your Collectors Edition of D3 until May 18th and are wondering if you can replace a standard key with the CE and have the Standard key released for reuse.

Yes, this would be possible. You would have to purchase a digital key at $59.99 however and when you receive your CE copy and upgrade your account the Digital key will be replaced. You will then have to contact us to have the standard digital key you purchased made available so that you can give it to someone else. We will not provide refunds for a situation like this however, we will only make the key available for you to give to someone else.

Please reply to this ticket if you have additional concerns. If you would rather speak with a representative directly, please contact Account & Technical Services. Our contact information can be found at http://blizzard.com/support/article/cs.

Regards,

Game Master Apheril
Customer Services
Blizzard Entertainment
*
Guys! Read the BOLD part.

This post has been edited by eehtsitna: May 15 2012, 10:40 PM
ahtun9
post May 16 2012, 12:21 AM

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lol no point picking on the specific details.. if digital would work why not box ones
I<3LYN
post May 16 2012, 01:07 AM

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already doing that smile.gif pray hard that blizzard will return a new std key for us.
ahtun9
post May 16 2012, 01:48 AM

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haha let's hope so! sleep time.. played 8hrs straight omg!
TSjackyflc
post May 16 2012, 04:19 AM

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QUOTE(I<3LYN @ May 16 2012, 01:07 AM)
already doing that smile.gif pray hard that blizzard will return a new std key for us.
*
There's a lot of people who did the same with us worldwide so hopefully even in the worst case scenario they aren't planning to re active our keys we have an army storming their support hahaha.

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