Outline ·
[ Standard ] ·
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For those getting the CE
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TSjackyflc
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May 15 2012, 02:29 PM, updated 14y ago
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Getting Started

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I am planning to get the Standard Edition today and then upgrade it to the Collector's Edition when it arrives.
Anyone planning in doing so? And has anyone called the support number for Battle.Net Malaysia in the website?
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coleman5951
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May 15 2012, 02:30 PM
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Getting Started

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can it be done?
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ahtun9
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May 15 2012, 02:35 PM
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Getting Started

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i'm doing that.. i sent ticket to CSR and they say can.. after u replace with CE u provide them the standard edition key.. and they can make the old key available for use again
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TSjackyflc
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May 15 2012, 02:37 PM
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Getting Started

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QUOTE(ahtun9 @ May 15 2012, 02:35 PM) i'm doing that.. i sent ticket to CSR and they say can.. after u replace with CE u provide them the standard edition key.. and they can make the old key available for use again Which CSR did you mail to? For SEA or the US.Diablo3 bla bla that one?
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ahtun9
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May 15 2012, 02:38 PM
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Getting Started

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actually i sent to US ones.. but i think should be same right.. since we're under US region anyway
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TSjackyflc
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May 15 2012, 02:40 PM
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Getting Started

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QUOTE(ahtun9 @ May 15 2012, 02:38 PM) actually i sent to US ones.. but i think should be same right.. since we're under US region anyway Awesome! Thanks for double confirming it. Makes me feel so much better. After you're done claiming the key do you mind sending me a PM and guide me? please?
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ahtun9
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May 15 2012, 02:41 PM
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Getting Started

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lol okay.. sure.. i think my CE arrives at thursday.. amazon shipped it early this morning
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ChcGamer
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May 15 2012, 03:12 PM
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QUOTE(ahtun9 @ May 15 2012, 02:35 PM) i'm doing that.. i sent ticket to CSR and they say can.. after u replace with CE u provide them the standard edition key.. and they can make the old key available for use again Sure the old key can re-use? I only know can replace but will refund old key? If yes, then at least we can resell it at a lower price.
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ahtun9
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May 15 2012, 03:56 PM
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Getting Started

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well that's what they said.. yeah i'll sell to friend afterwards
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ChcGamer
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May 15 2012, 04:29 PM
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QUOTE(ahtun9 @ May 15 2012, 03:56 PM) well that's what they said.. yeah i'll sell to friend afterwards Do you have a screenshot of that? I don't wanna spend more money just to play early few days then replace with CE and my old key gone
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ahtun9
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May 15 2012, 04:42 PM
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Getting Started

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Quote from CSR: Thank you for contacting Blizzard Entertainment. I have read over your current ticket and understand you will not be receiving your Collectors Edition of D3 until May 18th and are wondering if you can replace a standard key with the CE and have the Standard key released for reuse. Yes, this would be possible. You would have to purchase a digital key at $59.99 however and when you receive your CE copy and upgrade your account the Digital key will be replaced. You will then have to contact us to have the standard digital key you purchased made available so that you can give it to someone else. We will not provide refunds for a situation like this however, we will only make the key available for you to give to someone else. Please reply to this ticket if you have additional concerns. If you would rather speak with a representative directly, please contact Account & Technical Services. Our contact information can be found at http://blizzard.com/support/article/cs. Regards, Game Master Apheril Customer Services Blizzard Entertainment
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ChcGamer
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May 15 2012, 04:50 PM
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QUOTE(ahtun9 @ May 15 2012, 04:42 PM) Quote from CSR: Thank you for contacting Blizzard Entertainment. I have read over your current ticket and understand you will not be receiving your Collectors Edition of D3 until May 18th and are wondering if you can replace a standard key with the CE and have the Standard key released for reuse. Yes, this would be possible. You would have to purchase a digital key at $59.99 however and when you receive your CE copy and upgrade your account the Digital key will be replaced. You will then have to contact us to have the standard digital key you purchased made available so that you can give it to someone else. We will not provide refunds for a situation like this however, we will only make the key available for you to give to someone else. Please reply to this ticket if you have additional concerns. If you would rather speak with a representative directly, please contact Account & Technical Services. Our contact information can be found at http://blizzard.com/support/article/cs. Regards, Game Master Apheril Customer Services Blizzard Entertainment Hmmm....very tempting but i guess i have to tahan. Don't want risk of not being able to sell my CDKEY Must resist evil
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ahtun9
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May 15 2012, 04:51 PM
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Getting Started

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QUOTE(ChcGamer @ May 15 2012, 04:50 PM) Hmmm....very tempting but i guess i have to tahan. Don't want risk of not being able to sell my CDKEY Must resist evil  haha when's urs reaching? actaully if amazon sent me email earlier i wouldnt have bought standard
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ChcGamer
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May 15 2012, 05:02 PM
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Getting from this guy http://forum.lowyat.net/topic/2295556ETA 18 May to 22 May
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eehtsitna
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May 15 2012, 10:40 PM
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QUOTE(ahtun9 @ May 15 2012, 05:42 PM) Quote from CSR: Thank you for contacting Blizzard Entertainment. I have read over your current ticket and understand you will not be receiving your Collectors Edition of D3 until May 18th and are wondering if you can replace a standard key with the CE and have the Standard key released for reuse. Yes, this would be possible. You would have to purchase a digital key at $59.99 however and when you receive your CE copy and upgrade your account the Digital key will be replaced. You will then have to contact us to have the standard digital key you purchased made available so that you can give it to someone else. We will not provide refunds for a situation like this however, we will only make the key available for you to give to someone else. Please reply to this ticket if you have additional concerns. If you would rather speak with a representative directly, please contact Account & Technical Services. Our contact information can be found at http://blizzard.com/support/article/cs. Regards, Game Master Apheril Customer Services Blizzard Entertainment Guys! Read the BOLD part. This post has been edited by eehtsitna: May 15 2012, 10:40 PM
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ahtun9
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May 16 2012, 12:21 AM
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Getting Started

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lol no point picking on the specific details.. if digital would work why not box ones
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I<3LYN
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May 16 2012, 01:07 AM
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already doing that  pray hard that blizzard will return a new std key for us.
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ahtun9
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May 16 2012, 01:48 AM
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Getting Started

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haha let's hope so! sleep time.. played 8hrs straight omg!
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TSjackyflc
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May 16 2012, 04:19 AM
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Getting Started

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QUOTE(I<3LYN @ May 16 2012, 01:07 AM) already doing that  pray hard that blizzard will return a new std key for us. There's a lot of people who did the same with us worldwide so hopefully even in the worst case scenario they aren't planning to re active our keys we have an army storming their support hahaha.
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memphiz_zero88
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May 16 2012, 06:53 AM
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My stars has gone. T_T
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QUOTE(eehtsitna @ May 15 2012, 10:40 PM) Guys! Read the BOLD part. this means if we buy the retail one, cannot change to CE?
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eehtsitna
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May 16 2012, 08:03 AM
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QUOTE(ahtun9 @ May 16 2012, 01:21 AM) lol no point picking on the specific details.. if digital would work why not box ones Better seek clarification from Blizzard or else later Rm200 gone...
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TSjackyflc
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May 17 2012, 02:39 AM
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Getting Started

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QUOTE(ahtun9 @ May 16 2012, 10:03 AM) I'll let u guys know when my CE arrives tmr okay?  Your CE arriving tomorrow? Damn. I gotta wait till next week!
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ahtun9
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May 17 2012, 09:43 AM
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Getting Started

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QUOTE(jackyflc @ May 17 2012, 02:39 AM) Your CE arriving tomorrow? Damn. I gotta wait till next week! yeah reach KL already 8am.. soon be sending to me later
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jabelix
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May 17 2012, 10:34 AM
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Getting Started

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amazon sent me email saying it will be here monday
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eehtsitna
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May 17 2012, 10:50 AM
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QUOTE(ahtun9 @ May 17 2012, 10:43 AM) yeah reach KL already 8am.. soon be sending to me later  Bro, Keep us updated ya.
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ahtun9
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May 17 2012, 10:53 AM
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Getting Started

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sure np
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Areas Elysian
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May 17 2012, 10:59 AM
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QUOTE Thursday, May 17, 2012 Location Time 16 Delivered - Signed for by :  KUALA LUMPUR - MALAYSIA 10:50 Mine's already at my place.. Too bad I am not.. *doh*
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ahtun9
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May 17 2012, 11:03 AM
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Getting Started

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17 May 12 9:48 AM - With delivery courier - KUALA LUMPUR,MALAYSIA
Where u stay? Maybe coming to PJ soon.
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工藤新一
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May 17 2012, 11:03 AM
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Can I know what is the different of CE key? why not when u get your CE, keep the things inside and use the standard key and sell the CE key?
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Areas Elysian
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May 17 2012, 11:08 AM
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QUOTE(工藤新一 @ May 17 2012, 11:03 AM) Can I know what is the different of CE key? why not when u get your CE, keep the things inside and use the standard key and sell the CE key? Because of what the above post mentions, there are some in-game perks. Tyreal's wings as an accessory, two colour dyes with unlimited usage.. Starcraft II portraits and an in-game WoW non-combat pet.. all unique to D3 CE key users. Of course, nothing is stopping you from keeping the physical stuff and selling the CE key, if that is what you're after. There are people who prefer in-game stuff over physical stuff.. others like myself, want both. I'm staying at the Kota Damansara area. PJ also. QUOTE 15 With delivery courier KUALA LUMPUR - MALAYSIA 09:54 That's mine..
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工藤新一
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May 17 2012, 11:08 AM
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can I know where to buy CE?
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eehtsitna
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May 17 2012, 11:11 AM
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You may refer to the garage sale.
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Areas Elysian
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May 17 2012, 11:13 AM
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Now it is a bit late to find cheap CEs.. most of what you see now are resellers.. so do expect to pay more. Just my two cents.
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ahtun9
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May 17 2012, 11:20 AM
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Getting Started

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Haha then how come not here yet  Added on May 17, 2012, 12:33 pmwah still havent come This post has been edited by ahtun9: May 17 2012, 12:33 PM
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Areas Elysian
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May 17 2012, 01:39 PM
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wow... O.O
Mine was via DHL...
Which is yours?
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ahtun9
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May 17 2012, 01:41 PM
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Getting Started

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DHL lo.. from amazon ma.. our copies should be in the same car wat =.=" kota damansara to seksyen 13 need so long ah @_@"
This post has been edited by ahtun9: May 17 2012, 01:43 PM
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Areas Elysian
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May 17 2012, 01:46 PM
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Dunno.. our time quite close when it left the center.. 9.48am vs 9.54am.. mine was scanned later in fact..
Maybe yours later because yours was scanned first, so it's right at the back of the truck.. vs mine scanned later, so near to the exit? Dunno..
Are you home atm? Or you have someone to grab it for you?
Yeah.. Amazon as well..
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ahtun9
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May 17 2012, 01:51 PM
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Getting Started

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haha but logically they distribute items by area right.. i put my office address.. in office right now.. if 5.30 havent reach then  lo
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工藤新一
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May 17 2012, 01:51 PM
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how much u all bought?
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moomanhang
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May 17 2012, 01:52 PM
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Getting Started

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got mine for 450  arriving next week. but those who bought from Amazon solely is paying less then 400 i think. if you wanna buy now the goreng goreng price is around 800++
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ahtun9
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May 17 2012, 01:54 PM
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Getting Started

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uhm.. with shipping fees.. 410-415 i guess..
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Areas Elysian
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May 17 2012, 02:09 PM
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410-415? O.O
I calculated mine to be at RM 380.... inclusive of DHL....
Edit: This is based off the charges made to my credit card directly, not using online currency conversion etc..
This post has been edited by Areas Elysian: May 17 2012, 02:10 PM
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ahtun9
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May 17 2012, 02:28 PM
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Getting Started

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99.99 usd + 35.61usd shipping & handlimg
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Areas Elysian
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May 17 2012, 02:31 PM
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Ah.. I see why now..
Item(s) Subtotal: $199.98 Shipping & Handling: $41.97
Grand Total: $241.95
I bought for my GF as well.
Have you activated a standard edition already? Or you're still waiting for the CE to play?
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ahtun9
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May 17 2012, 02:33 PM
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Getting Started

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can buy 2 CEs in one account meh o.O" I activated SE already.. just want them to reach before I offwork la.. if not later have to come out and take again..
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Areas Elysian
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May 17 2012, 02:38 PM
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Well.. this isn't the first CE I've purchased from Amazon.com in a pair...
I did it with The Elder Scrolls V: Skyrim as well.
Oh well, I have faith that DHL will make it by today. If PosLaju or something then different case la..
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ahtun9
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May 17 2012, 02:43 PM
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Getting Started

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cuz last time i wanted to buy 2 copies too.. need special request or what?
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Areas Elysian
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May 17 2012, 03:19 PM
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No special request at all. Everything done through the website on the spot.
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ahtun9
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May 17 2012, 03:44 PM
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Getting Started

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Probably need to select quantity on first purchase.. i tried buying 2nd time it wouldn't let me just called DHL they said they were at my place at 12pm but security didn't let them through =.= before 5pm will come again
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Areas Elysian
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May 17 2012, 04:06 PM
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In cases like that, get the driver to call you and you meet at the security. They would rather do that at times than to face annoying security checks..
But very odd for security to stop DHL though.
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ahtun9
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May 17 2012, 04:11 PM
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Getting Started

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i duno maybe he simply say lol.. anyway just got it.. so heavy !  Added on May 17, 2012, 4:15 pmOkay just an update to all those having doubts about "buying digital edition" and replace with CE later part. I sent another ticket to Blizzard this morning. Me: Hi, just an update to this matter. So I ended up buying a retail box copy of Standard Edition, that would work too right? And it's a SEA version btw. If yes then I'll replace it with CE today. Thanks! CSR: Hi there! Thanks for contacting us. I'm sorry that I wasn't able to talk to you while you were online. That will work as well, just let us know when you have upgraded from the standard version to CE and we will return a new standard key to you. You can then give that key to anyone you want.  Regards, Game Master Chulholut There, cheers! This post has been edited by ahtun9: May 17 2012, 04:15 PM
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TSjackyflc
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May 17 2012, 04:23 PM
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Getting Started

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QUOTE(ahtun9 @ May 17 2012, 04:11 PM) i duno maybe he simply say lol.. anyway just got it.. so heavy !  Added on May 17, 2012, 4:15 pmOkay just an update to all those having doubts about "buying digital edition" and replace with CE later part. I sent another ticket to Blizzard this morning. Me: Hi, just an update to this matter. So I ended up buying a retail box copy of Standard Edition, that would work too right? And it's a SEA version btw. If yes then I'll replace it with CE today. Thanks! CSR: Hi there! Thanks for contacting us. I'm sorry that I wasn't able to talk to you while you were online. That will work as well, just let us know when you have upgraded from the standard version to CE and we will return a new standard key to you. You can then give that key to anyone you want.  Regards, Game Master Chulholut There, cheers!  Sweet. Btw you use the ticketing feature to contact them or? I've open tickets at the support for days now but still no reply. Lol
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ahtun9
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May 17 2012, 04:26 PM
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Getting Started

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QUOTE(jackyflc @ May 17 2012, 04:23 PM) Sweet. Btw you use the ticketing feature to contact them or? I've open tickets at the support for days now but still no reply. Lol Yeah under the Support tab.. not sure I always get quick replies from them Maybe certain issues they chose not to reply lol
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TSjackyflc
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May 17 2012, 04:29 PM
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Getting Started

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QUOTE(ahtun9 @ May 17 2012, 04:26 PM) Yeah under the Support tab.. not sure I always get quick replies from them Maybe certain issues they chose not to reply lol Mind sharing which "tab" you used to open the ticket? Ya know the one where "I would like to refund" "I have problem with my payment" those options.
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eehtsitna
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May 17 2012, 04:32 PM
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If it is true then this is good news.  But come to think about it. I might as well wait for another day or 2 to get my CE le. >.<
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ahtun9
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May 17 2012, 05:00 PM
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Getting Started

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QUOTE(jackyflc @ May 17 2012, 04:29 PM) Mind sharing which "tab" you used to open the ticket? Ya know the one where "I would like to refund" "I have problem with my payment" those options. Mine is under I have a problem with my starter account. Actually I also simply pick one. lol QUOTE(eehtsitna @ May 17 2012, 04:32 PM) If it is true then this is good news.  But come to think about it. I might as well wait for another day or 2 to get my CE le. >.< u already waited 2 days.. might as well wait 1 or 2 more la.. haha!
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TSjackyflc
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May 17 2012, 07:18 PM
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Getting Started

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QUOTE(ahtun9 @ May 17 2012, 05:00 PM) Mine is under I have a problem with my starter account. Actually I also simply pick one. lol u already waited 2 days.. might as well wait 1 or 2 more la.. haha!  Keep us updated after you got your Standard Key back alright?
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工藤新一
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May 18 2012, 03:14 PM
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anyone got their CE and want sell SE? I wanna buy~
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ahtun9
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May 18 2012, 05:27 PM
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Getting Started

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Lol, sent ticket last night to Blizzard for the cd key restore thing.. guess they do choose topics to reply.. till now haven't get any feedbacks..
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I<3LYN
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May 18 2012, 05:53 PM
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QUOTE(ahtun9 @ May 18 2012, 05:27 PM) Lol, sent ticket last night to Blizzard for the cd key restore thing.. guess they do choose topics to reply.. till now haven't get any feedbacks.. i guess they dont have a standard answer prepared in their template yet... thats why the support team didn't answer yet. anyhow, i just took the risk and upgraded my standard edition to CE.
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ahtun9
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May 18 2012, 06:36 PM
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Getting Started

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QUOTE(I<3LYN @ May 18 2012, 05:53 PM) i guess they dont have a standard answer prepared in their template yet... thats why the support team didn't answer yet. anyhow, i just took the risk and upgraded my standard edition to CE.  no la they answered me twice saying it's doable.. now i ask them to restore it so my friend can use the key.. 24hrs d havent do it for me
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TSjackyflc
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May 18 2012, 07:42 PM
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Getting Started

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QUOTE(ahtun9 @ May 18 2012, 06:36 PM) no la they answered me twice saying it's doable.. now i ask them to restore it so my friend can use the key.. 24hrs d havent do it for me Yup its doable. I saw that a few people in the Official forum already receive their keys back. Anyways I realize there is a Malaysia number for B.net support also. Have you tried calling that?
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ahtun9
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May 18 2012, 07:57 PM
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Getting Started

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yeah i just saw it this afternoon.. maybe call tmr if they havent reply
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I<3LYN
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May 18 2012, 08:13 PM
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QUOTE(ahtun9 @ May 18 2012, 06:36 PM) no la they answered me twice saying it's doable.. now i ask them to restore it so my friend can use the key.. 24hrs d havent do it for me oh... like this nice lor... just be patient... wondering how many standard keys they have to return This post has been edited by I<3LYN: May 18 2012, 08:14 PM
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工藤新一
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May 18 2012, 10:51 PM
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faster restore and sell the SE to me...hehehe
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ahtun9
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May 19 2012, 01:16 PM
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Getting Started

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still haven't reply.. call malaysia hotline ask me follow american time.. wth
Added on May 21, 2012, 4:21 pmYay, finally get new keys from Blizzard.. happy day!
This post has been edited by ahtun9: May 21 2012, 04:21 PM
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TSjackyflc
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May 21 2012, 07:28 PM
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Getting Started

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QUOTE(ahtun9 @ May 19 2012, 01:16 PM) still haven't reply.. call malaysia hotline ask me follow american time.. wth Added on May 21, 2012, 4:21 pmYay, finally get new keys from Blizzard.. happy day! You got it from Ticket or phone call?
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REDFlELD
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May 21 2012, 09:15 PM
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For those who replaced D3 standard with the CE. Just want to confirm, if you key in the collector's edition over the standard edition, will it rewrite the save game & have to start over frm level 1??
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ahtun9
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May 22 2012, 12:09 AM
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Getting Started

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QUOTE(jackyflc @ May 21 2012, 07:28 PM) You got it from Ticket or phone call?  ticket.. took 5 days though
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pali_5373
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May 22 2012, 12:33 AM
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Getting Started

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wow..took very long time to get the SE key..will do the same also..
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ahtun9
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May 22 2012, 02:00 AM
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Getting Started

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yeah they say they're busy.. can imagine i guess.. many complaints
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deyamato
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May 22 2012, 02:19 AM
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Question : im still at starter edition (guest pass) , just done Act 1 can i use CE straight upgrade became full version ?
or i have to spend from standard edition only work upgrade to CE ?
This post has been edited by deyamato: May 22 2012, 02:19 AM
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TSjackyflc
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May 22 2012, 02:38 AM
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Getting Started

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QUOTE(deyamato @ May 22 2012, 02:19 AM) Question : im still at starter edition (guest pass) , just done Act 1 can i use CE straight upgrade became full version ? or i have to spend from standard edition only work upgrade to CE ? You can and should go to CE anyways. Lol. The reason we got the standard is to play it while waiting for our CE to arrive
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bansai
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May 22 2012, 02:38 AM
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CE straight
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sayming
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May 22 2012, 07:06 PM
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So the correct procedure is to upgrade the SE to CE first then only file the ticket to bliz to release the SE key right?
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ahtun9
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May 23 2012, 02:29 AM
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Getting Started

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yeah something like that, they didnt release though.. they gave a new one
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creative zn
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May 23 2012, 07:07 PM
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so you all finally manage getting back the new cd key? or just some of you?
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REDFlELD
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Jun 8 2012, 11:57 AM
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I was not able to get my SE key back.. any hints on who I should contact/do ??
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ChcGamer
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Jun 8 2012, 12:36 PM
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I contacted Customer Support to get my digital SE but it seems they reply me with some automated answers which are useless
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REDFlELD
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Jun 8 2012, 01:04 PM
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QUOTE(ChcGamer @ Jun 8 2012, 12:36 PM) I contacted Customer Support to get my digital SE but it seems they reply me with some automated answers which are useless Same here, I thought I was talking to an answering machine, my bad luck... should've gotten my CE earlier.. I think ticket section is flooded. Just sent another ticket under a different section, crossing my fingers now, hoping I can get/sell someone here a copy since it's out of stock everywhere now. Not that I would care since I already have a CE. This post has been edited by REDFlELD: Jun 8 2012, 01:08 PM
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500yearoldalien
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Jun 11 2012, 03:57 PM
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New Member
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I managed to get a copy of CE and upgraded about 2 weeks ago from my Standard Edition copy. I can confirm that you can transfer your old SE copy to someone else. Point to note though, DO NOT send your ticket though SEA. I waited over a week for a reply with no luck. Switch your location to the Americas (Lower right of the website and select Americas - ENG (US). I put the ticket up under the section: " I want to make a suggestion or a complaint" Then include the following details: SE and CE CD-KEY Your account name Friend's account detail (or whoever you plan to transfer the SE key to) First name Last name Email Address Battletag Within 2 days I got a standard cut and paste reply which was of no help, but a quick reply/update of the ticket and another CSR was able to transfer the SE Key to my friend's account within 12 hours Good luck!
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REDFlELD
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Jun 11 2012, 07:29 PM
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QUOTE(500yearoldalien @ Jun 11 2012, 03:57 PM) I managed to get a copy of CE and upgraded about 2 weeks ago from my Standard Edition copy. I can confirm that you can transfer your old SE copy to someone else. Point to note though, DO NOT send your ticket though SEA. I waited over a week for a reply with no luck. Switch your location to the Americas (Lower right of the website and select Americas - ENG (US). I put the ticket up under the section: " I want to make a suggestion or a complaint" Then include the following details: SE and CE CD-KEY Your account name Friend's account detail (or whoever you plan to transfer the SE key to) First name Last name Email Address Battletag Within 2 days I got a standard cut and paste reply which was of no help, but a quick reply/update of the ticket and another CSR was able to transfer the SE Key to my friend's account within 12 hours Good luck!  Thanks for the response, I just got a proper reply from Blizzard.. who want my SE key for RM220?? PM me your battlenet email address, if interested.
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liwei92
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Jun 11 2012, 07:46 PM
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[quote=REDFlELD,Jun 11 2012, 07:29 PM] Thanks for the response, I just got a proper reply from Blizzard.. who want my SE key for RM220?? PM me your battlenet email address, if interested. [/quote) We can get a normal cdkey priced @180 , u srs?
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REDFlELD
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Jun 11 2012, 07:48 PM
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QUOTE(liwei92 @ Jun 11 2012, 07:46 PM) We can get a normal cdkey priced @180 , u srs? Ok lower to RM180 then.. who wants to buy it now?? This post has been edited by REDFlELD: Jun 11 2012, 07:48 PM
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Mr.Lego
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Jun 11 2012, 07:56 PM
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Getting Started

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QUOTE(REDFlELD @ Jun 11 2012, 07:48 PM) Ok lower to RM180 then.. who wants to buy it now?? Im buying it if 150
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REDFlELD
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Jun 11 2012, 08:00 PM
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bro I paid 200 for it.. pls offer higher mah..
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Mr.Lego
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Jun 11 2012, 08:02 PM
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Getting Started

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Need to download leh >.< 10++ gb
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donhue
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Jun 11 2012, 09:56 PM
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QUOTE(REDFlELD @ Jun 11 2012, 07:48 PM) Ok lower to RM180 then.. who wants to buy it now?? bro.. ugpm
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MikeX
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Aug 2 2012, 11:43 AM
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I have submitted a ticket and till now still no reply from them. Haiz... how come the standard edition key so troublesome and difficult to get back.
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