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 Proton Prevé V8, ► Official Discussions for Proton Prevé

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TSWhitE LighteR
post May 22 2012, 10:28 AM

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QUOTE
Dear XXX,

We are sorry for the inconvenient that you have gone through and as of this morning, we have allocated your unit to Jutania for registration.  Once again sorry for the delay and thank you for trusting our brand.

Regards.


I got this email update today. So after all the ruckus made, finally I get the intended response. I think they go in and allocate the car manually to my showroom... coz the auto allocate system sux...

This post has been edited by WhitE LighteR: May 22 2012, 10:29 AM
TSWhitE LighteR
post May 22 2012, 10:32 AM

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QUOTE(Saya_Dhuang @ May 22 2012, 10:31 AM)
Nice bro. Hope you're going to get your baby soon..  thumbup.gif
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Your one wat news?
TSWhitE LighteR
post May 22 2012, 10:45 AM

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QUOTE(Saya_Dhuang @ May 22 2012, 10:35 AM)
Going to call my SA this afternoon. We'll see from there. i-Care did read my email (as I have set it to req for a read recipt upon the reader receives it) but nothing yet. Luckily the bank's Processing Officer still replied my email with whatever q I asked her. Nonetheless, I'm going to fucuk my SA first.
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I not sure ur case but in my case my SA is pretty much useless. His just waiting there for something to happen. I knew that chasing him also probably won't get any result coz he has no power over the auto allocation system.

So the only thing I did was push ppl like iCare until i get the escalation level i wanted. You might need to sent a few long email before they escalate you tho.. tht is where some degree of fucuk is required.
TSWhitE LighteR
post May 22 2012, 10:46 AM

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QUOTE(dares @ May 22 2012, 10:37 AM)
On a more lighthearted note (OK, maybe not, since it is at other car owner's expense...)

My friend's 1.5 year old Dugong J masuk kilang last week due to his car stalling during traffic jam. O2 sensor kong, parts and labour costs RM1,300. Claimed under warranty. And just weeks ago I was praising Toyota's drivetrain to be bulletproof. unsure.gif

Now where's that idiot who say only Potong cars need to replace parts after 5 years? My friend beat Potong by a whopping 3.5 years.
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O2 sensor so cheap? If i not mistaken that sensor is quite expensive one.. and after a few years will kong no matter in what car.
TSWhitE LighteR
post May 22 2012, 10:48 AM

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QUOTE(Rick Federer @ May 22 2012, 10:37 AM)
SA gave me 25XX bcoz that person want to wait for next registration alphabet.  When I noticed the bottom left fog light without cover compared with the 31XX next to it, I decided 'not' to take it.  I want to accompany you 'waiting.....&......wubbing'  wub.gif

Yesterday SA only showed me my file with the chassis number written on the front cover. When I saw 48XX, feel happy a bit lor. Bcoz 'Ben' from Borneo said his chassis is 45xx which is so far the latest unit delivered and he claims most of the first batch problems are gone.

Have not heard of any 4xxx batch arrived in any state yet except Ben.
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wait.. i thought ben father fucuk SC alot coz of got so many issue ma. no meh? his one is 45XX also? doh.gif
TSWhitE LighteR
post May 22 2012, 11:02 AM

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QUOTE(Saya_Dhuang @ May 22 2012, 10:51 AM)
Agreed on this part. Playing Mr. Nice Guy ain't getting u to nowhere. Now I believe this to be true. But it's so sad that we have to become what we initially not to get what we want nowadays. And when we DO get what we want, ppl then said, he has been fucuking everywhere to get what he wanted. LOL!
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no choice... i would love to be nice, get a proper dateline, procedure, and regular update just like when how you ship your package out with DHL. But proton edar after so many f***ing years just never evolve to such sophistication. So we are force to push, yell, curse to make sure we get what we want. Else others will just cut queue as if its their birth right just because they know someone or found a way to beat the system...
TSWhitE LighteR
post May 22 2012, 11:04 AM

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QUOTE(dares @ May 22 2012, 10:52 AM)
Yep, my beef is with ppl who say ONLY WILL HAPPEN WITH POTONG CARS. And 1.5 years is a bit too soon right  sweat.gif ?

EDIT: btw those aftermarket Bosch universal O2 sensors are going for about RM150 - RM200 oni. The expensive one I think is the MAP or MAF (dunno which) sensor gua  rclxub.gif .
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tongue.gif my bad

yea is one of those sensor that detect air one.. i cant remember which. i just knew one of it is damn xpensive and after like 5-10 years will kong..


Added on May 22, 2012, 11:05 am
QUOTE(fulat @ May 22 2012, 11:02 AM)
wat? RM2k for a car remote? huh..... guess i will think about it. as some of u complaint. a reverse camera is lacking. i already asked my SA to find out the price of installing 1 from the factory before delivery. will update how much it gonna cost me here later.

about the safety car features which check your car's part before allow to start. anyone of u all faced it before? i heard to tow car to the nearest services center is all covered within the 5 years from proton. anyone can confirm that?
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i would like to know this oso...

This post has been edited by WhitE LighteR: May 22 2012, 11:05 AM
TSWhitE LighteR
post May 22 2012, 11:33 AM

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QUOTE(fulat @ May 22 2012, 11:17 AM)
which one u wanna know? the second spare remote or the reverse camera.
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the tow car part...
TSWhitE LighteR
post May 22 2012, 11:37 AM

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QUOTE(fulat @ May 22 2012, 11:36 AM)
why not? doing that u no need to do any wiring and void ya warranty.
oh... the tow car parts. i will see them tonight and will sure gonna get this info before i put my deposit in... update here tonight
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thx boss
TSWhitE LighteR
post May 22 2012, 11:39 AM

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QUOTE(marquis @ May 22 2012, 11:38 AM)
I missed close to 40 pages...so I'm gonna skip reading everything.

Guys, as fun as it was to hang out with you guys here, I'm afraid that the percentage of me getting the car has dropped.

Just don't feel it anymore man.

If I do get this car in the end, it will be the last proton I will ever buy. Specs for the car sound good - the delivery and service however...got not much to say there.

I'll be around still. Haven't lost all hope for the car...yet. Just that I really lost the want for the car already.

You guys can go ahead and remove me from the FB group - don't think I'll be active regarding the car anymore.

Fenom, you can still PM me if you need any help regarding the thing we discussed on PM.

Dares, Dhuang, whitelighter, Ben, V12, stargate, dinwaja, torres, valence-kor, izputra, maverick and all you other guys not mentioned here, it was great while it lasted. Very special thanks to mat79 for all the info he shared.

Alas, I lost faith in the company. I'll be around. Just not as active anymore.

*waves* See ya around smile.gif
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Going conti? tongue.gif

TSWhitE LighteR
post May 22 2012, 01:50 PM

WhitE LighteR Is Black~
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QUOTE(marquis @ May 22 2012, 12:53 PM)
Quite possibly. See la how. My dad previously was pushing for me getting the W140. But suddenly he's a proton convert - so got to see how it goes first.
Probably not mate. This waiting game is a biatch. And I lack, or rather, I've lost whatever patience I've had.
Hell no. Exterior, I'd say, hell yes...but the interior? Ergh. Sorry, I'll pass.
I'll still be around from time to time. If you guys need my help just shoot me a pm.
Awww. Don't cry. There's still a 20% chance I still want the car. Just the passion shot down to like 1% only. laugh.gif

I dunno if I wanna come for the TT anymore. Sure damn butthurt see the people with the car already. Haih.

See la how.
Awww. I'll see if my heart can take it laugh.gif
I will. This place still feels like home. At least I don't have to put up with idiots worshiping a car for the brand. Heh
Erm. Dude, you really should re-consider your words. You have no idea how much I've been involved in this thread and the level of troll-slaying I've done with my comrades here. Hmm..Malas la wanna elaborate. Lol. Thanks anyways. I'm still considering to get the car or not now.

Need to call my SA but really no mood now.
EDIT: Forum being a bit stupid. Had to ammend my post sweat.gif
Damn. Talk about luck. So hopefully you'll be getting your car soon aye?
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i feel you bro. after fighting so much battle and didnt get anything in return. the feeling really sux... you gave up on iDonCare already also?
TSWhitE LighteR
post May 22 2012, 02:08 PM

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once get the chassis number you can pay DP already. unless you very unlucky and they screw you lo...
TSWhitE LighteR
post May 22 2012, 02:15 PM

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QUOTE(FenomX @ May 22 2012, 02:11 PM)
like me give you chassis number but nvr submitted to the bank.
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ur case rite.. got possibility that ur SA go and gip u the car but actually already belong to someone else OR someone else pull rank and take it from her. but good news is at least your bank loan not yet jalan yet. i believe the moment they take the money from the bank your loan start counting d. So you can actually call the bank agent and find out what is the status now. And did they use the old chassis number to take the bank loan. If they did... might be a good option for a law suit. Since they also consider con the bank....

This post has been edited by WhitE LighteR: May 22 2012, 02:17 PM
TSWhitE LighteR
post May 22 2012, 02:27 PM

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QUOTE(marquis @ May 22 2012, 02:16 PM)
What's the point? Malas. In VERY malas mode now. In a feck it all mood. :/
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Just shoot them every 2-3 week days 1 email. Pushing SA alone wont cut it, if the SA wont push the other ppl tht manage the car allocation. So you need to push a few iCare ppl to do it that. In my case I got replied by 2 diff ppl. 1 email and another 1 is phone call. The call one im sure is iCare. But here is the interesting part... the email one. I got a strange feeling is not iCare.

iCare email usually i receive is well formatted. The usual structured grandma story type. But this email I got this time have a few differences. 1st there is a person name on it followed by a tag "QUALITY & CUSTOMER SATISFACTI​ON". 2nd he CC one copy to icare email. 3rd his reply is short and straight to the point (base on personal xperince with support jobs) which solve my issue straight away. 4th iCare called me after that to inform me about this. Usually this only happen when they escalate the issue back to tier 1/2. tier 1/2 will do the job of informing the customer of the resolution...

anyone correct me if im wrong...

This post has been edited by WhitE LighteR: May 22 2012, 02:29 PM
TSWhitE LighteR
post May 22 2012, 02:41 PM

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QUOTE(ben3003 @ May 22 2012, 02:31 PM)
everytime i email iCare fucuk proton or fucuk my SA, for sure iCare will call me up instead of reply email biggrin.gif U must fucuk them like u mean it, then u can vent ur frustration here, we all can listen to ur frus one, don worry biggrin.gif all Previans should support each other, you will never walk alone biggrin.gif
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your one might be because of no car in serawak. tongue.gif

they cant use same excuse with me since im in kl. laugh.gif

in my email i didnt just fucuk them blindly. knowing abit how support system works, i straight tell them the resolution i wanted. else they will just kick you around like a ball. in this case i say base on bla bla bla... i conclude there is something wrong with your allocation system which base on priority bla bla... and ask for immediate allocation to my showroom coz of its low priority base on its size.

i duno if its true or not but it doesnt really matter because all i need to do is to shoot any possible explanation by them... and they not going to shoot themselves in the leg by saying about PE no money get stock bla bla... support always are afraid to write anything in email because its counts as an official explanation which we have record of. thts y they prefer to call ppl...
TSWhitE LighteR
post May 22 2012, 03:02 PM

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QUOTE(fulat @ May 22 2012, 02:47 PM)
i dont think the bank will release the loan to your SA. u have to sign the document when u collecting the car from showroom together with the acceptant of the car.

his case is a bit weird because its so weird that once you pay your deposit and prepared all sufficient document for Loan. SA will submit your application to bank with 1-3 days. once bank receive the application it will pass for processing. first they will check your record on all the financial system for any "bad record".

once checking clear. they will call and verify your employer and borrower details to confirm those details are correct. if everything without problem. loan will be approve with 2-3 days and they will inform your SA that your loan status.

SA will place an order to car manufacturer and pending car manufacturer to allocate unit for you. once allocation done. manufacturer will inform SA and SA will confirm with buyer. once buyer confirm SA will inform manufacturer to lock down the unit and proceed some documentation and payment. getting a car in a week is highly possible if loan fast approval, ready stocks. take note.... most payment to manufacturer are actually "prepaid" so once your prepaid balance is lower than what u ordered. it will stop the processing but that car unit is locked to them until shop have money cash in again. this is why 1 of the forummer here booked later also can get a number 16** mainly because that unit is locked at manufacturer but shop have not enough cash to pay manufacturer. wait until the shop have money to pay manufacturer but the buyer waited too long and cancel the order.

once all the payment to manufacturer and documentation done. manufacturer will proceed to sent the car to respective shop. once shop received the car they will proceed call buyer to get ready the D/P and ask for registration of car details like no/ plate and so on. this is why if u are so free... u can get those document from your SA and proceed the registration yourself. or else SA will hire running to do it for u and they charge u RM50 - RM100 extra per registration.

once everything done. agent will call u back and arrange time to complete the transaction.

next thing, u get ready the D/P. go to the showroom and inspect your car. if everything no problem. you will pay the D/P and sing the loan documents and the car acceptant agreement.

please take note, the moment your SA call u to confirm allocation of car available for u and u said yes.... that car will be virtually bellong to u. so even u found anything tak ngam when u inspecting it at showroom. u dont wanna sign the acceptant agreement. u have no right anymore. thats because that engine already registered under your name and u are the owner by law. what they normally will ask u is take the car and go services center complain what u feel like not ngam....
the above is the process. might leave out something but it should be the whole pictures.
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well explain. except the DP part. some SA do ask for DP before the car arrive the showroom. anyway i would prefer you include the thing you leave out as well just to make the whole story complete.

thxs
TSWhitE LighteR
post May 22 2012, 03:05 PM

WhitE LighteR Is Black~
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QUOTE(G K Lai @ May 22 2012, 02:57 PM)
Thank you WhitE LighteR!
As promised, the pictures are here:

» Click to show Spoiler - click again to hide... «

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got what diff compare to the old vent? looks the same oni...
TSWhitE LighteR
post May 22 2012, 03:10 PM

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QUOTE(Gigabit @ May 22 2012, 03:08 PM)
Kobe bukan di Jepun ke?
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i hear got alot of lembu yg sedap di makan at there tongue.gif
TSWhitE LighteR
post May 22 2012, 03:20 PM

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QUOTE(Saya_Dhuang @ May 22 2012, 03:15 PM)
Damn it.. Suddenly u guys reminded of Mutton Curry I have back at home.. LOL.. Dah laa puasa.. Cakap pasal Kobe Beef plak... Adoiyai... drool.gif  drool.gif
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eh.. nt yet bulan puasa ma laugh.gif
TSWhitE LighteR
post May 22 2012, 03:34 PM

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QUOTE(Saya_Dhuang @ May 22 2012, 03:33 PM)
Hehe.. Muslims got some dates through out the year that they are recommended to puasa bro. Today is one of those days too. icon_rolleyes.gif

Damn Kobe Beef... Nevermind, my Mutton Curry will do.. cry.gif

By the way, is mutton at al-Barkath any good? Never went to al-barkath before... tongue.gif
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never tried their mutton before.. lolz

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