QUOTE(SKYjack @ Jan 10 2013, 09:02 AM)
Sorry to hear your problem bro kejusan. My practice is, when 1/4 full I'd hand $50 to the cashier to fill up. Never drove till empty or full.
I'd say the handling of your problem by PBB is rather poor. You should highlight this to higher management. What is the point in opening up all those SCs nation wide when customer support is poor.
I wouldn't rather say poor but for sure major improvements can be made. I purposedly did not mention specific SC until this problem is solved, then i'll do a through analysis of my experience.
QUOTE(Termibait @ Jan 10 2013, 10:25 AM)
Kejusan,any photo taken? Not very sure what ur actual problem is. I always drive until petrol light is on and pump full tank.
Imagine that during filling up of petrol, you found that a significant amount of petrol spill out from the undercarriage. But since the level indicator indicates full tank, it must've been the excessive fuel overspill from somewhere.
QUOTE(Kanasai79 @ Jan 10 2013, 10:56 AM)
I normally fill up until the pump stopped automatically or sometimes + extra RM1-2 petrol once it stopped. How did you overfill ? Trying to understand what actually happen so that we can prevent this from happening in future

in my case, the petrol nozzle doesn't stop as somehow there's opening somewhere on the tank that's causing the petrol to spill.
QUOTE(lowpro @ Jan 10 2013, 11:02 AM)
Just curious, where is your car hospitalised at? Who is handling you? The Careline ppl or the SC themselves?
I'll elaborate further on this later.
QUOTE(kadajawi @ Jan 10 2013, 06:00 PM)
Oh. I have misread that. Yes, in that case it was good that he let them tow the car away.
Maybe there is an overflow protection somewhere...? Like in a basin there is usually a hole so that excess water won't flood the bathroom.
I've assumed the same thing but it would be illogical to have such system when petrol pump is equipped to handle the overfilling. Also, why spill the precious oil??
But anyway, maybe you guys can try and fill up your petrol tank to slightly exceed its limit and report back your findings here. I would very much appreciate that apart from you'll be able to confirm whether such problem exist on your ride or not.