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 Peugeot 408......, Launching Soon ? Now with pics... :D

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kejusan
post Dec 16 2012, 11:17 PM

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Off topic a little bit here. Either of you guys heard of the new 301? As far as I knew, it fits for a b-segment but also heard that it's only meant for left hand drive. Like 208, 301 also receive good reviews.
kejusan
post Dec 17 2012, 08:00 PM

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QUOTE(EnergyAnalyst @ Dec 17 2012, 04:39 PM)
301 is not going to come to msia as long as 408 is here. 208 should be replacing 207 in 2013??

Meanwhile, not sure if this is repost, but in case you've grown tired of explaining to the judgemental and sceptical others why 408 was your choice, read the link below to arm your self or simply ask them to read it themselves to save your breath.

http://www.motortrend.com/roadtests/sedans...on/viewall.html
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Apparently current 301 is only available as left-side drive. Read it somewhere that it will not come to this region because of 408 but as I'm aware, 301 is B-seg, so it's a different segment to be competing with 408. As for 208, I've no doubt that it will come to Bolehland but the question is when.

Anyway, I wonder why you've posted the link as there're no comparison made for 408 (or did I miss it). I've came through this link while doing research for my new ride back then.

QUOTE(zweimmk @ Dec 17 2012, 05:03 PM)
The 301 definitely looks better compared to the 408. They definitely should have brought the 301 over instead.

The 301 front looks more inline with the new Peugeot design language, the back also looks more balanced and not so awkward compared to the 408. But what's with the steering wheel design?
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What do you mean what's with the steering wheel design?? 508 have the same steering wheel design I believe.
kejusan
post Jan 9 2013, 11:32 PM

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Guys, bad news. Was in up north early this week to attend meetings when suddenly during petrol fill up, there's a spillage of petrol underneath the car!! However, I was filling up full tank and when observing the tank gauge (without starting the car), the petrol is full. So apparently there seems to be an overspill but instead of spilling through the tank's inlet port, it seems that the overspill occurs at the tank itself!!

I then immediately called Pug careline and was directed to the 'towing department' who arrange for a tow truck to pick up my 408. They've estimated 45 minutes for the arrival of the truck and even after wrong direction given by me (I'm not from the northen part of Malaysia or anywhere near it), it manages to arrive around 45 - 60 min after the call was made.

Once the tow truck arrived, the driver suggest to tow the car directly to KL which seems to be a good suggestion at that time without considering that Pugeot will only cover certain amount of towing cost (per tow) and that there was only 2 more seats available inside the tow truck while there was 3 of us who went along with my 408 from KL. Obviously the driver wanted more income and even suggesting that the mechanics will not inspect the problem on the day itself. So then I called Pugeot careline again and insist that the car to be inspected and rectified on the same day. I then asked for the SC contact no. for me to escalate the issue directly.

So I called the SC but couldn't get through so I just went ahead and positioned my car on the back of the tow truck to be towed to the nearest SC. I managed to get through the SC and escalate my problem but Peugeot careline has called them first and they're ready to receive my car. Once I arrived at the SC, I have to wait for few minutes for them to inspect my car (to be fair, the SC is filled with cars and it would be plain selfish to insist that my car is top priority).

After inspecting, they conclude that they'll have to dismantle the tank from the undercarriage and it's safe for us to drive back to KL that day itself. They then arrange for another SC in the Klang Valley to inspect my car the next day, which is today.

I dropped my car at 8.00am and eventhough they have not received any instruction to rectify my problem, they still take the key and told me that someone will call me soon to update on the status, and there was. But the bad news is, I didn't heard from them after the first update until it's 5.15pm when I called them and ask the status of my car. Apparently, the one handling my car has gone back or something and they couldn't update me the actual progress of the rectification work other than that my car has to be kept overnight at the SC.

So, eventhough I didn't know what exactly the problem is, does anyone here has already filled their tank to the limit where the filling was 'stopped' because of the tank being full? Because as far as I could remember, I have not filled up my tank to exceed the capacity up until that point where the overspill occurs.
kejusan
post Jan 10 2013, 09:53 PM

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QUOTE(SKYjack @ Jan 10 2013, 09:02 AM)
Sorry to hear your problem bro kejusan. My practice is, when 1/4 full I'd hand $50 to the cashier to fill up. Never drove till empty or full.

I'd say the handling of your problem by PBB is rather poor. You should highlight this to higher management. What is the point in opening up all those SCs nation wide when customer support is poor.
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I wouldn't rather say poor but for sure major improvements can be made. I purposedly did not mention specific SC until this problem is solved, then i'll do a through analysis of my experience.

QUOTE(Termibait @ Jan 10 2013, 10:25 AM)
Kejusan,any photo taken? Not very sure what ur actual problem is. I always drive until petrol light is on and pump full tank.
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Imagine that during filling up of petrol, you found that a significant amount of petrol spill out from the undercarriage. But since the level indicator indicates full tank, it must've been the excessive fuel overspill from somewhere.

QUOTE(Kanasai79 @ Jan 10 2013, 10:56 AM)
I normally fill up until the pump stopped automatically or sometimes + extra RM1-2 petrol once it stopped. How did you overfill ? Trying to understand what actually happen so that we can prevent this from happening in future

rclxub.gif
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in my case, the petrol nozzle doesn't stop as somehow there's opening somewhere on the tank that's causing the petrol to spill.

QUOTE(lowpro @ Jan 10 2013, 11:02 AM)
Just curious, where is your car hospitalised at? Who is handling you? The Careline ppl or the SC themselves?
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I'll elaborate further on this later.

QUOTE(kadajawi @ Jan 10 2013, 06:00 PM)
Oh. I have misread that. Yes, in that case it was good that he let them tow the car away.

Maybe there is an overflow protection somewhere...? Like in a basin there is usually a hole so that excess water won't flood the bathroom.
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I've assumed the same thing but it would be illogical to have such system when petrol pump is equipped to handle the overfilling. Also, why spill the precious oil??

But anyway, maybe you guys can try and fill up your petrol tank to slightly exceed its limit and report back your findings here. I would very much appreciate that apart from you'll be able to confirm whether such problem exist on your ride or not.
kejusan
post Jan 12 2013, 01:08 PM

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Received my 408 yesterday after 3 days being stranded in SC. Before I share my experience dealing with Pug throughout this ordeal, let me share what exactly went wrong with my car.

Refer to below picture :

Attached Image

The circle section is where they claim the source of the crack which has caused the overspill. It is not a welded section nor externally attached to the tank; it's a union member of the tank hence there're no exploded view of thie section nor any numbering indication attached to it since it could not be dismantled without cutting/breaking it.

That is what they've explained to me. Then I have a short Q&A session with them :

Q : How you've solved this problem?
A : We dismantle the previous tank and found the crack and request for replacement.

Q : How can this sort of thing occur?
A : Manufacturing defect most probably

Q : Any this sort of case throughout Pug models?
A : The first that they've encounter.

Q : Do you take any picture and can I take a look?
A : Yes, there're pictures but was given to Peugeot warranty section as a proof to France for warranty claim

Then I went through their report and notice that the tank cost them RM34xx + RM2xx for a hose connected to the broken part.

Soon after taking my car, I went to petrol station to fill up the tank and gladly the petrol's nozzle tripped once it's full and no fuel leaking observed from undercarriage or elsewhere.

Glad that I have my ride back rclxm9.gif
kejusan
post Jan 13 2013, 12:38 AM

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Now's the time for the chronological event. First of all, the reason why I didn't expose the parties involved is because I want my analysis to be done by a rational mind rather than during an emotional state. So here it is :

Day/Date/Time : Tuesday/8 Jan. '13/1.30pm
Location : Bandar Perda, Penang
Involved parties : Peugeot careline + towing section
Description :
- Immediately called Peugeot careline after the overspill and after explaining the problem, they divert the call to their towing division
- Tow truck should arrive 45 minutes later which should be at 2.30pm
- Instead, the tow truck arrived around 3.30pm. Even after providing not so accurate information about my location, the truck still arrives 1 hour late.
- Was persuaded by the truck driver to tow the car to KL as it's already 3.30pm and claim that Nasim people will not entertain adhock case like this
- Called Peugeot again to confirm that they will rectify the problem by today.
- They've given me Nasim Juru phone no. Tried to call them but to no avail. Once able to get through, they explained that Peugeot careline called them already and gave assurance that my car will be inspected by today.
- Once arrived, it took around 10 min for a technician to start inspecting my car. Quite poor response time but considering the number of cars already in the SC, 10 min response time is fair enough.
- An hour later, they've decided that the leaking occurs on top of the tank and the tank needs to be dismantled. Since we've insisted that we want to go back that day, they gave assurance that the car is safe to be driven and called Peugeot careline to immediately book an appointment at Glenmarie the next day.
- Requested for a small fire extinguisher but said that none was available
- Once confirmation is given that careline has arrange an appointment, we depart from Juru to KL with max speed of 110km/h only
- Around 7.30pm, careline called me again to confirm that my problem has been taken care of
Ratings :
Peugeot careline - 4.5/5
Nasim Juru - 3/5

Day/Date/Time : Wednesday/9 Jan. '13/8.00am
Location : Peugeot Glenmarie SC
Involved parties : Peugeot careline + Glenmarie SC
Description :
- Dropped my car at Genmarie SC around 8.00am. Explained my situation and the (pretty) receptionist was kind enough to accept my car eventhough careline haven't notofied them about my situation yet.
- Glenmarie's service advisor called me to confirm that they've done inspection on the tank and informed that they will dismantle the tank for further inspection
- No updates till evening which forced me to called them at aorund 5.15pm. The one inspecting my car was not around and no update was recorded in their system for them to give me any confirmation. Car needs to be left overnight at SC..
Ratings :
Peugeot careline - 4.5/5
Glenmarie SC - 3/5

Day/Date : Thu/10 Jan. '13
Location : Peugeot Glenmarie SC
Involved parties : Glenmarie SC
Description :
- Called SC early in the morning to know the status of my car. They claim that inspection has not been done yet and the outcome can only be known after the inspection
- Again, no updates was given until I called them at noon for update. They confirm that the tank has to be replaced and order has been placed for the replacement. Replacement can only arrive the latest by evening or the next day.
- Requested for complimentary car but they claim that none was available at that time.
- Apparently, replacement parts hasn't arrived on the same day and car needs to be left overnight at SC (again)
Ratings :
Glenmarie SC - 2/5

Day/Date : Fri/11 Jan. '13
Location : Peugeot Glenmarie SC
Involved parties : Glenmarie SC
Description :
- Didn't call for updates until finally they've called me around 5.00pm claiming that replacement has been made and car's now undergoing washing.
- Fetch car around 6.00pm and they've explained what the problem was and what has been done. They've shown their service report as well.
Ratings :
Glenmarie SC - 3/5

Recommended improvements :
- Nasim Juru could at least provide some refreshment to their customer
- Some of the actions taken by Nasim Juru (ie: call careline to book appointment tomorrow) was suggested by us rather than them taking the initiative
- Glenmarie SC should call me at least once in the morning and once in the afternoon to update the status
- Should the tank was dismantled on the same day the car was sent, the replacement parts could've arrived sooner
- Add more complimentary car in Glenmarie SC
- Include pictures in service report

This post has been edited by kejusan: Jan 13 2013, 12:39 AM
kejusan
post Jan 16 2013, 12:54 AM

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QUOTE(azbro @ Jan 15 2013, 07:58 PM)
My 308T loves BHP...smooth when idling
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Read it somewhere that BHP offers good quality petrol but not sure if its true. But when driving my previous 20 years old Toyota SE, I pump BHP because of its nearby location but I found the acceleration rather smooth comparing when using other petrol. But on my 408NA, couldn't notice the difference but then again, I've only pumped BHP twice as far as I remembered.

This post has been edited by kejusan: Jan 16 2013, 12:55 AM
kejusan
post Jan 20 2013, 08:57 PM

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QUOTE(pakwong @ Jan 20 2013, 04:07 PM)
Anyone facing battery faulty? Only 4 mth...
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While surveying for car, this is one of the infamous problem that I've heard from Pug owners apart from sensor malfunction. Have you send it to SC? Any feedback from them?
kejusan
post Jan 23 2013, 11:11 PM

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QUOTE(cybermaster98 @ Jan 23 2013, 01:31 PM)
Do not let your engine idle after a cold start. Its not good for the engine, your pocket and the environment. Warming up the engine is old school and usually for old carburator based engines.
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Agreed. But once you start your engine you put on your seat belt, sunglass, turn on the radio, air conditioning, look in the rear view mirror, side mirror; that's easily falls within 30 sec. So the point here is not to set a world record as who's the fastest one out of the garage after starting the car but rather that you don't need to warm up your engine after a cold start and try to minimize idling your engine at any given time when driving.
kejusan
post Jan 25 2013, 12:10 AM

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QUOTE(P408T @ Jan 24 2013, 10:36 PM)
I spent weeks to test altis, mazda 3, elantra, used 407, 408, focus, forte, civic, n etc. Worried abt battery issues, bad sc reputation, so on n forth. After all still 408 caught most attention of mine n willing to give it a try. Initially 2.0 but ended up with the turbo version due to year end discounts made my budget reachable.

I enjoy the ride everyday n keeping eyes for the similar model running on the road. From very rare, to average of counting one nowadays in PJ/KL. My first tank of petrol gave me a shock from the hell. It ended at the mileage of 300 km. The subsequent tank getting better n better. Now a tank of RM95 would be able to reach 450km clocked at 2.6k mileage.
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Have you tested Mazda3 2.0, Jetta and Focus? Mind sharing your comment for these cars when comparing to 408 NA? Always wonders what's in it for Jetta that's so special that make them sell it at that price other than the 'badge' factor.
kejusan
post Jan 25 2013, 02:18 AM

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QUOTE(carpathia @ Jan 25 2013, 12:14 AM)
Well I haven't seen a lot of jetta on the road compared to the 408
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Agreed. But still would like to know the comparision from someone who've actually driven it. Same goes to Polo Sedan. One of my colleague has actually choosen Polo Sedan over Mazda3. Apparently he's not aware about car's segment classification but then again, who am I to question anyone's decision to buy which car. sweat.gif

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