Hi!
Need a little help here.
I am sorry if I am at the wrong section or the question has been asked trillion of time.
I did use the search button but I couldn't find the answer.

I went to a kedai cuci kereta just now and when I get my car I discovered a 10 cm line starting for the edge of the mirror and curved upward. Was so furious, but of course nobody wanna take responsibility saying the cracked was already there before I sent to washed bla bla bla... so I just left the kedai.

Upon checking, I did took Insurance for the windscreen (etiQa Takaful). The coverage is RM45 for RM300 (15%).




My questions are:

1) What is the procedure to make the claim?
2) Can I just go to any repair shop or must be panel?
3) is the insurance for changing the windscreen only? What if I opt for treatment only since my tint is only 11 months old and I can't afford new tint)
3) Can I still drive the car? (I am afraid the whole windscreen suddenly dropped cry.gif )

TQ TQ

inb4 fast n furious over there -------->

pecahkan dlu bari claim, or let it be like that and live with it 1st

x kacau pandangan kan?

Go to any windscreen shop that do insurance claim.

dont forget to bring your policy there

tell them u want claim insurance and they will do the rest

u dont need to pay a single cents

Tak ke nanti tetiba dia jatoh berderai-derai?
Sked if driving fast-fast in hiway then it happens

Driving without a windscreen still the best

nah........
safe to drive.....i'll ignore it

The insurance stated RM300.. If >RM300 how?
I checked with the eTiQa website. No useful info, no list kedai panel, just bunch of no untuk di hubungi.. but nobody pick-up (maybe due to weekend). Can I still drive the car? <--- this is the main concern for the time being

still ok what

if more than 300 then the extra you have to pay yourself IMHO

O RLY?

U sure?

sure la........

Thanks Itik.. Will look around. Is Dr Cermin a good shop?

kena repair if not kalau langgar lubang ke vibrate from car boleh buat crack tu lagi besar

I was thinking bout the vibration too.. So memang kena buat ASAP la ni ye?

MYvi windscreen i think wont exceed rm300 la..but make sure u take double layer not single..

if exceed u need pay the extra..if u do calculation u untung wat..policy premium rm45 + topup max max rm150 = rm195..u cant get a double layer winscreen for rm195

Oh I see.. Where got untung? Kalau tak cracked lagi untung. Summore need to redo my tint.. So sedih.
Is Dr. Cermin a panel? I only know Dr Cermin since lotsa advertisement bout em.

yeah. but still can drive but more careful la.

bawak la slow2, jangan langgar lubang.

kalau kau berani beli la dia punya gam/chemical untuk tampal tu. aku pernah beli baru rm60.

tapi kalau kau noob hantar kedai. haha lagi pun yang gam tu sesuai untuk crack kat tengah

DR Cermin repair windscreen one, u can ask them to try to repair for u..and they also do insu claim

but base on your crack not serious la, u can use the windscreen for a year more.just take a marker and mark each end of the crack line..like this u will know whether the crack go longer anot..

Haha.. As if orang yang langgar lubang tu did it purposely
Memang noob pun..kang DIY sangat lagi terok. So weekend ni memerap je la kat rumah dulu.. Sked going out.. lagipun it has been raining for the past few days..

Eh! Eh! aku baru check jap ni.. retak dia tak sampai ke dalam... should be ok ke?

What is the diff between double layer windscreen and single layer?

Oh. so meaning they repair only but doesn't offer changing services? So where can I look for the double layer u mentioned? Perodua servis got?

Edited
.. I called Perodua.. They say can change there but have to wait for stock to arrive..

TQ TQ everyone.. feel better oredi..

I post the same question In FnF but get fewer respond

k/tards rawks!!

This post has been edited by redzaril: May 12 2012, 01:17 PM

double layer = will have line crack if kena batu or anything..wont shatter .

single layer = will shatter if kena batu or suddenly crack and if no tint will drop cut your face and eyes

go to doktor cermin.. maybe they can fix it.. but quite expensive la..

Dr Cermin do changing too, but IMHO dont go to service center, they are more expensive..

double layer windscreen all windscreen shop have..double layer very ez to indentify..jsut look for tempered word or the top of the winscreen is greenish colour.

if ur crack reach the tepi liau, better change..

Last time i replace my wimdscreen at kajang sg. long. i bring my geran my insurance letter onli. they took pic after they ketuk2 the windscreen. no need until pecah. replaced in an hour thats it. they take care of the claim. sme shop dnt do that

I never go kapit T.T hows it going there?

I doubt it. TS got rm300 coverage only, not enough one, those windscreen place that do insurance fucuking expensive one. my Savvy last time I kena charged rm460, but it's OK cos I gots rm500 windscreen coverage.

oh mai, SAVVY rm460, my wife's dugong only rm340 but that time i do is i take the receipt and submit to insurance company to claim la.

but i think, depends on the shops..some mahal some cheap..

I am going to pay them (pero2) a visit first sine no other shop opens today. Hopefully got double layer there

Yeah.. some sarawakian didn't get the chance.. Too bad.. kapit is a damn great place.. clean waterfall everywhere.. Can even mandi behind my students house.. but I transfered oredi

Tu la.. haritu dorang offer RM90 for Rm600 coverage but i so kedekot one.. coz 5 years driving never kena..

This post has been edited by redzaril: May 12 2012, 01:44 PM

At least you got coverage lol, better than nothing. But no matter what if u replace still headache cos gotta go and pay for tinting again cos i think insurance won't cover that.

TS, when ur inso expiring?

if in few month time, why dont u wait until renewal that time u insure your windscreen for rm600, than only go change new windscreen la

go repair ASAP

Hey.. my friend just gimme some idea.. since lotsa ppl say it is still safe to drive.. Can i just wait til July (my insurance mati that month) and then beli insurance windscreen kaw-kaw.. then baru tukar..

Is it possible?

U sure can read mind eh Duckies?
But the cracked start from the edge.. Still safe to wait?

know anyplace?

This post has been edited by redzaril: May 12 2012, 01:50 PM

According to my agent:

1) Take photo of both front view & back view (can see number plate) & a close up of the crack.

2) Send to any workshop for repair & get the receipt.

3) After repair, redo step 1.

4) Contact your insurance company & you will up some form. Then they will reimburse for you.

Recently mine also got crack that's why I know. My coverage is RM 500 & the workshop people charge me RM 480.

---

Added on May 12, 2012, 1:54 pmTo add on:
Mine crack like many months ago but still driving around like a boss.

This post has been edited by gs20: May 12 2012, 01:54 PM

Two pages and not a single bash found. I wonder how will the response gonna be if it was a Preve.

Wah...myvi so strong, crack only
I wonder if it is potong, sure pecah to bits already!

Thanks for the info. I ve already documented everything.. pictures and all.
So I think it will still be safe for me to drive around huh? At least until 7th July (ins expiry date).
Can ask kedai to put tint and claim as part of windscreen or not?

I ask that kedai he said that one cost RM 10 add RM 10 he help me install.
Altogether RM 500 plus tint, ngam ngam cover whole claim. No sure coincidence or not.

lol,just coincidence only....if the situation happen to me, i will still drive around.but that is me..

if u feel uncomfortable and worry, is best for u to change bcause its involve safety.

Today semua orang di k/ sangat baik hati..

Err.. I think the RM10 is the black sticker thingy across the windscreen kot? Dunno what is the proper name for it. I am asking bout tinting the windscreen though

Just saw your response.. Hopefully can find kedai with similar M.O.
Checking with Perodua 1st for price comparison

last time my ex gf's Kelisa windscreen crack. at first look like some bug stuck on windscreen but got bigger every year. TS dun worry la..crack like your wont suddenly shatter...well unless u really unlucky get hit by stones. u can let it be 4 a while. when u start panicking n rush to do stuff thats when u get conned n mistakes happen. chill.

so brought my ex gf's kelisa to workshop. i ask d guy there if such a small crack can claim insurance...he said now cannot...he took a crowbar n whack at d small crack a few times until it got really big. Den he look at me n said.."Boss now can claim d" n smiles LOL. afta dat he take pictures. took about a day to kao tim.

one more thing TS, afta u replace ur windscreen, there is a risk of leakage if they din do a good job. take note man.

go sibu, they got repair for 250

Thanks for the alerts.

The panick starts just as soon as I discover the crack. Feel so sad because it happened at a carwash BUT other than "I just checked everything yesterday" I don't have any proof to hold 'em responsible.

I think every kedai nowadays will have the same Modus Operandi by making the crack looks more severe.

Bout the leakage problem. Not all shops offer at least 1 year warranty ke?

Hi cik Zergg.. U know I am from Kapit rite? U from sarawak oso rite? Do u know Kapit --> Sibu takde jalan darat? Only 3 hours express boat ride

Besides.. the car is oredi naik kapal to Semenanjung la.. Me oredi transfered here.. Just that I love Kapit so much.. don't have the heart to remove the sticker

sure got warranty but duration varies i guess. de leak wont happen so fast. so best u make sure they do a good job. need to open dashboard so even if still under warranty u will be without a car a for a few days. very ma fan.

my Satria had a water leak prob n when i brought it to a few workshops...d first thing they ask me is whether i got change my windscreen b4. luckily 4 me d leak was not fr windscreen.

why cannot drive? go to windscreen repair shop to repair it lor if the replacement cost alot more and you don't want to top up.. to stop the crack from growing over time.

dear TS.. my bro car have a bigger cracked than yours.. and more visible than yours.. his son headbutt the windscreen from inside and its cracked.. i speeding the car at 140~150.. no issue.. but if u drive more than that, pls ignore my post..

tq.

Sorry.. noob here. Meaning I the place is specialized in changing windscreen rite? So those kedai that do accessories etc won't be able or not so qualified in handling it? I only have heard about Dr Cermin though.

Not 'cannot drive'lah.. but more like I am afraid the whole cermin will suddenly fall down if I masuk hole or something like that. Now thinking of waiting til July to get a bigger insurance coverage.. Me on a shoestring budget now That s y I provide picture so you guys can diagnose the severity-ness of it.

i am in kapit now...
same situation my myvi screen cracked as well.
btu anyway, good luck with your car. i still havent fixed mine, hectic work schedule

I am more concern on your nephew/niece condition.
Joke aside.. The cracked (my car) is from outside but didn't penetrate through. The cermin feels smooth in the inside. And I drive average 180km/h before this.. need to consider the speed.

Thanks for the heads up.

More question: Will the crack get longer/bigger if the car is always park under the sun?

laminated screen la.. dual glass layer protection. how can fall inside the cabin if broke?

put a marker pen mark at both end.. then see after 1/2 day or 1day if it grow longer.. some will grow due to glass stresses internally, some will stop..

A doctor? There is a nice waterfall behind the medical flat.. but have to hike for about 20 minutes.
Only locals and friends of locals know.

Eh! Off track plak.. Oredi marked the cracked using marker from inside.
Any other things I should do to prevent further damage?

So after this need to turun tingkap abit la while driving to lesssen the pressure? betol ke?

Ts, have you go to peradua? How much they charge to change the windshield? I also need to change the windshield for my myvi. But unlike u i dont take the insurance

nonsense bro..no need turn tingkap to lessen the pressure..my windscreen also crack i drive up genting and other place normally only..just drive slowly avoid potholes if u worried

the windscreen wont fall of le..plus u got tint no need to worry.

but if u really worry than change it..at least u got piece of mind..many of us here says its safe but the end decesion is yours to make

i've only brought a car to change windscreen once n that was in recommendation of insurance agent. they prob did an ok job but i dunno i dun care ...owner is edi my ex gf haha.

dats y i said u must not panic n rush. scout around few places...ask frens, post in f&f...

call ur insurance agent. if he/she din offer much help, get ur car insurance from someone else

The windscreen cost is RM300 and the installation cost is RM200..

Ok Ok.. it is normal la for me to listen to every suggestion my friends gave. Besides this is the 1st time it happens to me
I went to pero2 already and have to top up RM200... so I guess I just have to wait for my ins to expire and get a higher premium. Meanwhile maybe will scout around othe shop come Monday.

LOL .. Ya la.. not panicking anymore. Took it as fate oredi. Actually I always wash my car at home but today woke up feel so malas n head to the nearest carwash. Padan muka!
Posted in FnF.. but got TWO replies only. That s why I love k/ so much

Cracked windscreen drove for half a year nothing happen except the crack slowly expanding. The workshop guy said let the crack reach the end of the windscreen before changing

Mine started from one end. Do you mean your workshop guy advice u to wait til it gets to the other end?
You sure got a very high life insurance bro!

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Added on May 12, 2012, 3:22 pmFor my car and bike.. I just went to the nearest Maybank when theinsurance expired.. So I don't exactly have a person as an agent

I thought only life/personal insurance got agent

This post has been edited by redzaril: May 12 2012, 03:22 PM

Please don't send your myvi to P2 SC for windscreen replacement. They will charge you kaw-kaw for that. FYI, SC do not provide windscreen replacement service. What they do is that your car will be sent to a different workshop for the windscreen replacement, and they will just charge you double for that. Why do you want to send to SC when you can skil the middle person and go direct to windscreen shop? Also, your $300 cover may not be enough. I asked a shop last week and they quote me $300++. you may need to top up a bit for the workmanship, but I can guarantee you its wayy cheaper than what P2 quoted.

Another thing, you might be unlucky because nowadays insurance companies have tighten the procedures for windscreen replacement. These days, you need to do a police report in addition to the insurance cover note, car grant, ic and driving license. Not the normal police report, but traffic police where the accident took place.

Worst is that, the company no longer allow workshop to take the pictures themselves, only the company staff are allowed to take the windscreen before and after photos. Really sohigh rules these days. But thats probably just me.

Ok I m done crying. Thanks for the useful info. And when you mentioned company, do you have any company as referral in particular? Or does it refer to all? Mine is eTQa Takaful by the way.

tht consider small crack..
my dad car..left side crack..right side also crack..

Mine is AmInsurrance (Ambank). The new rule was told to me by the mechanic doing my windscreen. He told me a lot of insurance companies are doing this procedure due to rampant claims for windscreen. Obviously, they're just adding more beurocracy and procedure to make it difficult for us to make claims. Yea, Takaful seems to be doing this kind of procedure as well, but don't quote me on this. Visit any windscreen workshop and ask them about insurance claims. If they can do it for you, they should know what requirements are needed for your particular insurance company.

Personally, I might just consider leaving the cracks for now if I were you. It doesn't look too serious or large. The tint actually helps to prevent the crack from growing bigger, but it will be if you often bump into potholes and follow big lorries too close. Speeding shouldn't be a problem since outside wind pressure doesn't harm the windscreen integrity. If you must know, car windscreens are made to withstand quite big amount of pressure from the front due to its convex shape on the outside. Its weakness is in fact from the inside. A slight bump to the head will easily crack your windscreen. Heck, my 4year old son cracked my 2.0L car just by bumping his melon to it.

I have two star crack and not a single sosej is given.

Myvi can meh 180km/h?
Borrow my friends one habis habis tekan pun 170 je, tu pun lepas beberapa minit...if not forever 160

Okeh.. Thanks a lot. Lotsa info I learn/found out today. Never bother until it smacks you right on the face.
Will go and scout for wndscreen specialist on Monday

I always fetch my mom+siblings to and fro.. so the sosej given is for their safety. If me alone then I won't give sosej too I guess.

160km/h.. typo

Single layer - when it crack, it explode
Double layer - when it crack, another layer will protect it from explosion

Single layer happened to me on highway when I drove 110km/h, true story.

Oi sayang ntan payung.. although I am also a noob.. I do know Single layer or double layer meant the type of windscreen you have installed in your car.. Not as the way to describe how the windscreen exploded