Enquiries/Recommendations ASUS BAD WARRANTY SERVICE, DO NOT BUY ASUS!!
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 Mar 21 2014, 09:42 PM
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#1
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Senior Member
707 posts Joined: Feb 2005  
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guys, my Asus T100 screen developed a hairline fracture thats now turned into a crack. I did not drop or abuse it. Sent to Asus. They replied it is not covered under warranty and sent me a RM700 quotation. WTF, more than half the price of a new T100....
Any ideas what I can do next? |
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Mar 27 2014, 11:23 AM
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#2
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Senior Member
707 posts Joined: Feb 2005
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QUOTE(Psychosis @ Mar 22 2014, 08:16 PM) send a proper complain email to the CEO and wait for their reply All the idiotic replies come back in one line:  "The screen is not covered by warranty" Thinking of taking this claim to the consumer tribunal - think I have a chance? |
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Mar 27 2014, 05:41 PM
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#3
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Senior Member
707 posts Joined: Feb 2005
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QUOTE(Acid_RuleZz @ Mar 27 2014, 11:52 AM) from my experienced, Asus shiat brix pretty quickly when they heard Consumer Tribunal. Do it. Whoa thank you for that encouragement. I will file a case. |
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Apr 25 2014, 03:51 PM
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#4
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Senior Member
707 posts Joined: Feb 2005
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i am taking up a case against them in the small claims court run by the Consumer's Tribunal. It is for a T100 screen that got a hairline fracture by itself and they do not want to honour the warranty.
If anyone else wanna tag along with your claim, please PM me or reply here. |
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