At 14/08/2012, I have requested a warranty service through Malaysia-kuala lumpur Asus service centre. 

The problems are HDMI port not working, USB3 port not working and System recovery corrupted in hard drive.

I waited for approximately 1 month (ready @15/09/2012) for this service to be done which is fine as i understand spare parts was needed and due to some public holidays as well. They told me reason to wait so long because need to change motherboard and the motherboard is all the way from Taiwan.

However, when I got back and I noticed that the HDMI port is total is totally not working at all, I leave it as it as I need the laptop to work on assignments. 

Until 9/10/10, i tried to do a system recovery just to see whether this fix the HDMI port issue or not, unfortunately that the service center has installed G73 system recovery data instead of G53S system recovery data. After the recovery, all drivers are missing and i have to reinstall the drivers from Asus website.

On 11/10/2012, I went back to the service center and request another service for fixing the HDMI port and wrong version of system recovery data issues. Guess what? I was told by the customer service that they didnt change the motherboard on previous service, just the hard disk only, i was like WTF.

Now the latest status is waiting spare parts which is motherboard and worse is that I was told that they have to get manufacturer to built the motherboard as g53s is a discontinued product, they no longer have stock for replacement and which I dont know how long I have to wait again.

I am very disappointed with this, why can't all the problems be fixed on the first warranty service I requested, won't Asus technician check completely make sure everything is working before asking me to pick up the laptop. Sending in another time for warranty service just to fix the previous problems is unacceptable. I need the laptop to work on assignments and now I got nothing to work with.

If I have the spare money, I will buy a dell laptop straight away now.
Totally huge Dissapointment from Asus after supporting them so long.

Already move to lowyat plaza 4th floor.
Good luck if u requesting service.

Was thinking to extend my warranty for my laptop, however with recent service experience, it's not worth it.