But i think nowadays most of the gaming laptop now come with 2 heat pipes, right. The difference is the fan. Model G551 only got 1 fan and this is the main problem for that model. For G501, the number of heat pipes and fans is reasonable. It is common sense that we have to let our laptop rest for some time after the laptop is getting hot, Ur friend was looking for trouble himself and he might already damage the mainboard due to over heat issue.
And one more important thing, model G501 is NOT CHEAP at all compared to other similar laptop, even compared to those clevo barebone based laptop with similar spec.