that y i rather go toshiba now....laptop..ok ok...service...ok ok...better...and front counter service is good and steady..i love asus product..but i hate and scare to send in warranty...few time kena b4....sorry...now no more asus selling out from me..

that why i only provide toshiba laptop to my customer...fast..clear...nice support...normal in between 1-2 week...depends ur problem..and its near my place too...no need let customer wait for long time,and i can solve warranty issue fast..

For me..toshiba will my first intro to my customer..

sorry asus,msi,hp and dell....i hate to deal with u all...for the sucks support after sales...

last time my customer bought a dell pc..that dvd-rw seem got some problem...so i call that dell support and they say will send a technical come to my office to exchange it...and..they send a funny guy coming and dunno anything...he dunno how to take out that dvd-rw from that pc..and for my other customer,dell laptop..send in almost 1 month but finaly call and shoot every day...1 1/2 month get back...and...same problem come out agains..so for me,i saw their profesional support..i already scare for that..no dare to intro to my customer...seem it will getting many problem to me and my company.

1 to 1 exchange i thought in 7 days from that resit only??more than that need send to warranty??i remember that a rules for that...

[quote=pandera999,Dec 11 2013, 10:08 AM]
o... like dat... kesian... that boy makan gaji buta liao.. cant complain their professionalism?
then its standard 1 month had to wait? last time RMA asus rampage 3 mobo with bro linglong... 1 month... after investigate.. they agree change the mobo to new 1.. same mobo la.. but its takes 1 month

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that boy cari makan saja...why i wanna kacau him?but its the funny support i meet b4..really new boy...

but if they conform that laptop is DOA..they will exchange a new 1..even toshiba i get that problem b4...new set but wifi seem problem....so after 3 days i send back...their wan me send into warranty and i screw him.either u pay my money back or else you give me a new set...then my supplier exchange to me only...toshiba support center wouldn't do that replacement...they provide warranty only..