Enquiries/Recommendations ASUS BAD WARRANTY SERVICE, DO NOT BUY ASUS!!
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 Nov 26 2014, 02:12 PM
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#1
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Junior Member
208 posts Joined: Nov 2014  
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QUOTE(w_lun @ Nov 26 2014, 12:32 PM) Better stick to Dell. Had a bad experience dealing with ASUS this year. Horrible after-sales-service. Waited months for reply and nobody answer your call after they gave you a number for inquiries. what model did you buy? and you send it to where? |
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Mar 4 2015, 01:15 PM
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#2
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Junior Member
208 posts Joined: Nov 2014
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QUOTE(Reys90 @ Mar 4 2015, 12:22 PM) Hello guys. I'm thinking of buying ASUS G551JM-DM052H I7 ROG GAMING LAPTOP/NOTEBOOK, maybe today. i am a owner of this laptop, be frankly, this laptop cooling is no awesome, but advantage is quite silent. even in max speed 3400rpm you hardly can heard the noise, and this chasis dissipate quite effecienly, after stress test, it cpu temp come down from 93c to 53c ony need about 10 min, but harddisk still remain at high temp.Can I get some advise please? to buy or not to buy? already read a lot of complaint about ASUS after sales services since 2012 but nowadays, ASUS seems getting better. Is it true?  Just give you some idea on how about performance of this laptop, using less demanding game: dota 2 , set to 1920x1080, set every effect to max, the max temp of gpu and cpu hit around 80+, average at 70+, at 60 fps above. can play smoothly, wifi card so so only, some time will drop itself.(but havent make sure is it the wifi card problem or my router problem since my router is very old already) This post has been edited by evum seu: Mar 4 2015, 05:42 PM Attached thumbnail(s) 
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Mar 4 2015, 05:43 PM
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#3
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Junior Member
208 posts Joined: Nov 2014
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QUOTE(mfitri77 @ Mar 4 2015, 02:43 PM) Lets put it this way. I got three units of Asus laptop with charger problems. what charger? maybe i can help you... just take a photo and pm me?The universal charger models I have in stock does not have a pin head that matches the Asus models exactly. A little nudge stops the charging. And you can't buy those chargers from Asus because.... Yep. They Don't Have Stock! Seriously, Asus is the only manufacturer that I pin a disclaimer on. If it weren't for the fact that people are still looking to buy Asus in the area I am operating in, I would have stopped selling it a long time ago. |
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Jul 14 2015, 04:14 PM
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#4
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Junior Member
208 posts Joined: Nov 2014
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QUOTE(wwjdjcih @ Jun 1 2015, 01:18 AM) well...im not surprising cuz my friend's G501 when he played the G...A for whole week (none stop) and last Thursday the laptop was really hot. not just hot but also could not stand that longer to play the World of Warcraft @@..and he opened the back side that he found out i think your friend was misunderstood what mean of a gaming laptop, gaming laptop mean portable gaming machines, not long hour and last long gaming, if you want 24/7 gaming, gaming laptop is not your choices, desktop is your friend only choices. even with more than 2 heat pipes i also didnt think a laptop can run like this. only thing can be done is advise him go to do warranty claim to solve his problem (he may face to one month no laptop to use? XDXD)[attachmentid=4468430] it only comes with 2 heat pipes, and it dropped the CPU clock to 1.1GHz, that’s a serious issue when people play games or use heavy loading programs with such a low performance. he was really mad and went back to argue with the salesman. cuz he brought from lowyat just couple weeks ago. and now he could not return for the laptop. now he realized that "YOU GET WHAT YOU PAY FOR." no wonder this gaming laptop price was really cheap than others brand. |
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