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Enquiries/Recommendations ASUS BAD WARRANTY SERVICE, DO NOT BUY ASUS!!

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chaukeng
post Mar 15 2014, 12:14 PM

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This has got to be the worst after sales service i've encountered.

Sent my laptop for warranty on January 28th. ASUS claimed they received the laptop on 12th February. Been making so many calls for the past couple of weeks. Its either they don't picked up the call at all, or they promised to call you back without actually doing so.

Last week claimed shortages of parts, so will confirm with me this week whether they will give me replacement or not. But until today still no news?

Is it so difficult to change the motherboard? If there's no stock just say ma. Don't have to waste my time waiting. Its almost two months now without my laptop.

Btw this number always no one pick up (03-21456787) Any other number i can call or anyone who have the contact number of the higher authority?

 

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