yup , the service is really bad , mine more worst compare from yours guys , my one is hdd overheat bt they no changing the hdd and cleaning the thermal module only , i send over like 3-4 times same issue overheat and hdd overheat and they did the same thing , until the end i giving and buy new laptop and use , i think they was trying to drag the time so tat the warranty end , they no nid to take responsible on the warranty issue .

This post has been edited by Bomoh Ultraman: Mar 14 2014, 04:53 PM

well gt do refund is count as good oredi , if my case can be do refund i think their service still ok , bt for me i have send for 4-5 time oredi and same issue again and problem nt solve , change thermal module = =!! is such as wasting time , and i feel regret to purchase asus notebook anymore , i will not consider this asus notebook again .