Enquiries/Recommendations ASUS BAD WARRANTY SERVICE, DO NOT BUY ASUS!!
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 May 8 2012, 02:38 PM
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#1
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Senior Member
5,531 posts Joined: Feb 2009 From: Kajang, Selangor   
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QUOTE(soundsyst64 @ May 8 2012, 02:31 PM) Most people say Acer product sucks. Now, that "sucks" label end up on Asus. Blame the amazing after-sales service done by the local service center.   |
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May 9 2012, 03:29 PM
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#2
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Senior Member
5,531 posts Joined: Feb 2009 From: Kajang, Selangor
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QUOTE(phoenixxx @ May 9 2012, 01:35 AM) so far i've heard nothing good bout the warranty. hope nothing goes wrong with my g53sx and u32u. well g53sx is already wrong but luckily i managed to diagnose it as a faulty HDD... and i'm not gonna bother trying to get the HDD replaced. Took me about 5-6 days to get the HDD replaced last time. |
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May 10 2012, 09:22 PM
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#3
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Senior Member
5,531 posts Joined: Feb 2009 From: Kajang, Selangor
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Could be chipset also.
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May 11 2012, 04:58 PM
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#4
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Senior Member
5,531 posts Joined: Feb 2009 From: Kajang, Selangor
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Dell's only dealing with AMD is their graphics. For now, they don't have any products with the new APUs and CPUs.
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May 19 2012, 11:47 PM
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#5
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Senior Member
5,531 posts Joined: Feb 2009 From: Kajang, Selangor
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QUOTE(PF T.J. @ May 19 2012, 11:26 PM) This thread is the MAIN reason why I'm afraid of getting an Asus ZenBook and will probably opt for a XPS 13 instead even though its a whole lot more expensive... Just get it. Look at me, had owned 5 units of Asus machines with no problems   |
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May 23 2012, 05:19 PM
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#6
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Senior Member
5,531 posts Joined: Feb 2009 From: Kajang, Selangor
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QUOTE(menghao @ May 23 2012, 05:10 PM) Look at me, I own 2 asus machines and 2 of them sent in for warranty. Luck of the draw. If you don't have the confidence in your machine, then by all means get another brand.  Their pick up and return service said latest is 4 days? Guess what, one of my machine completed on last wednesday, now still at lowyat. Totally disappointed with their after sales service, cancel courier request already But it's just the local after sales service that's crippling an otherwise decent brand. |
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May 24 2012, 07:55 PM
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#7
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Senior Member
5,531 posts Joined: Feb 2009 From: Kajang, Selangor
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QUOTE(lawtm @ May 24 2012, 03:46 PM) after u got problem on u laptop then u know their bad service after sale..........i got owned 2laptop and 1netbook asus brands but now scary look on asus brands......... Already kena before on friends' units. I sent it back for them, pretty painless. Most issues resolved in 3-4 weeks. Desktop hardware fixed within 2-3 weeks so for me, I'm not getting too much shit from them.Personally, they took 4 days to change a hard drive on one of my old units. |
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Jun 30 2012, 08:40 PM
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#8
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Senior Member
5,531 posts Joined: Feb 2009 From: Kajang, Selangor
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QUOTE(ytlay @ Jun 30 2012, 07:57 PM) Whats a horrible service and yet many buyer chassing after Asus product. Asus really know how to get people heart but didn't really take care of them. Blame the local service center and the principal who is in charge of managing the region.The only way to improve their service if and only if their business are seriously affected by their poor service. So, the choice is still with us. Unfortunately, their sales still doing very well eventhough their service are unsatisfactory . So, who to blame ah???  |
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