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 Upgrade tru Online

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TSjdreamer
post Dec 26 2005, 04:19 PM, updated 20y ago

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Can I upgrade my streamyx from 512k to 1m tru online ?

This thread belongs in Getting Broadband

This post has been edited by wKkaY: Dec 26 2005, 05:09 PM
nameless
post Dec 26 2005, 04:49 PM

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I don't think so.
Their online service system is lousy.
http://www.tm.net.my/html/on_services.cfm

I try upgrade but the only option the system show is upgrade Enterprise package!
I write a email to complaint and they said they were sorry and will fix it soon until now.

Just go to any TMNET clicker to upgrade like I did. It's free and fast.
TSjdreamer
post Dec 26 2005, 05:43 PM

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Yea, I browsed through the site and the only options are the Enterprise and Cooperate packages.

Go to the clicker, and just tell them I wanna upgrade ? Need to fill form or not ? How long it takes to upgrade from 512k to 1m ?
nameless
post Dec 26 2005, 11:01 PM

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QUOTE(jdreamer @ Dec 26 2005, 05:43 PM)
Yea, I browsed through the site and the only options are the Enterprise and Cooperate packages.

Go to the clicker, and just tell them I wanna upgrade ? Need to fill form or not ? How long it takes to upgrade from 512k to 1m ?
*
Just go and tell them.
They give you form to fill.
Remember form need to sign by the telephone line owner and streamyx owner(if different person).

How long ?
ME, After 2 week still waiting until now.


Carmen
post Dec 26 2005, 11:15 PM

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no, u cant upgrade online. me recently upgrade mine from RM44 to RM66. Submitted the form on Thurs afternoon & activated new package on Sat morning. quite efficient. im satisfied with their speed (not Streamyx, i mean their staff). u will need:
1) to fill up a form & sign by the Streamyx account owner
2) a photocopy I/C of the account holder (front & back)
3) a latest copy of your Streamyx bill for verification purposes

that's all.

This post has been edited by Carmen: Dec 28 2005, 12:44 AM
TSjdreamer
post Dec 27 2005, 06:07 AM

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What do u mean by 'a photocopy of the account holder' ?
amadeo
post Dec 27 2005, 10:23 AM

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i think he meant IC of the account holder.
TSjdreamer
post Dec 27 2005, 03:20 PM

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Owh, thats all for the items that I need ?
rufinus
post Dec 27 2005, 05:31 PM

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u can YM me to upgrade online!
TSjdreamer
post Dec 27 2005, 08:16 PM

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R u sure.. ?
prasys
post Dec 27 2005, 09:16 PM

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You can also ask any streamyx agent to upgrade it for you too..I'm not sure how they go..But , its possible
Carmen
post Dec 28 2005, 12:45 AM

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QUOTE(jdreamer @ Dec 27 2005, 06:07 AM)
What do u mean by 'a photocopy of the account holder' ?
*
yeah, yeah... i mean I/C. Sorry, typo error.
kingmaker_20
post Dec 28 2005, 02:18 AM

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I heard 512k can upgrade to 1Mbps RM77 with modem,isit true??
im on 512k paying rm77 with modem now. cool.gif
mengsuan
post Dec 28 2005, 08:08 PM

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QUOTE(kingmaker_20 @ Dec 28 2005, 02:18 AM)
I heard 512k can upgrade to 1Mbps RM77 with modem,isit true??
im on 512k paying rm77 with modem now. cool.gif
*
I thought that promotion is only for new subscibers? Did tmnet allow such upgrade? I think it's only possible if you re-register. tongue.gif
prasys
post Dec 28 2005, 08:11 PM

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Yeah , if you cancel and re-register. Then they allow you

But again you would lose your port and if your area is in high demand for streamyx. You could say goodbye...to streamyx and wait for new batch of ports to be installed
kingmaker_20
post Dec 28 2005, 11:09 PM

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QUOTE(prasys @ Dec 28 2005, 08:11 PM)
Yeah , if you cancel and re-register. Then they allow you

But again you would lose your port and if your area is in high demand for streamyx. You could say goodbye...to streamyx and wait for new batch of ports to be installed
*
Haha yeaah,better be safe than sorry. tongue.gif
TSjdreamer
post Jan 1 2006, 02:34 PM

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Still no ways to upgrade online ?
freako
post Jan 7 2006, 05:59 PM

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got.. i did it by asking a dealer.. they can help u.. i got mine done in 3 days.. ( i muz be lucki)
Killerz622
post Jan 7 2006, 06:49 PM

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Go lowyat lvl 3 House Of Internet there and upgrade ur streamyx la...they process ur application on the spot...u need to bring ur ic for photostate only...even u are not the acc holder u oso can upgrade hehe

 

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