ever since last 2 weeks i've upgraded my streamyx to 4MB from 1MB previously. even before the new modem is installed i've noticed TM alr upped the line to 2MB.

but until today, after 5 days from the date the technician came to install d new modem, my speed is still at 2MB.

i've called 100 once and they claimed that their side had already set my internet line to 4MB and recommended me to contact the previous technician and i've been doing it ever since these past few days.

any suggestions for me so they can hasten the process?