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Streamyx Streamyx Q&A Thread for Upgrades/Wrongly Capped, <cleanup> Wrong Capped ? Upgrade ? Ask !
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 Jan 14 2006, 09:23 PM
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#1
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Senior Member
1,249 posts Joined: Sep 2005 From: Pious Inquisitor  
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I'm trying to upgrade from RM77 to RM88 online but the stupid website won't let me. Where's the 1mbps Basic pack? It only lists the Enterprise and Corporate packs
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Jan 15 2006, 03:32 PM
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#2
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Senior Member
1,249 posts Joined: Sep 2005 From: Pious Inquisitor
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QUOTE(dokidoki @ Jan 15 2006, 11:50 AM) same problem here as well...but i upgraded my package at tmpoint KLJ~ then after 1 month they still not upgraded me..so i went to complaint again at tmpoint...immediately after 1-2 hrs my line being upgrade from 512 to 1m but my download still ard 55kbps only..before upgrade is ard 47kbps......erm You went to TMPoint. I'm trying not to go there. I want to upgrade online. What the hell is an online upgrade webpage for then? TMSuck is so stupid. I emailed them already about this telling them to fix it, they said "thanks for noticing our dumb mistake" and until this point in time, it has not been fixed. They seem to ALWAYS delay whatever customers want.the gal say will ask the tmnut tech guy to upgrade my line on this monday...but....could it be the tmpoint there upgraded my line but the dslam there not yet cap?...  Plus TMPoint staff are ugly and don't process requests properly (like what you just said. One month still no upgrade) |
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Jan 16 2006, 05:23 PM
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#3
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Senior Member
1,249 posts Joined: Sep 2005 From: Pious Inquisitor
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QUOTE(dokidoki @ Jan 15 2006, 07:02 PM) actually i asked tmpoint staff ab the question on if they can retify the problem so that i can apply my upgrade thru online but she say..it's hard... Then those dumbasses might as well just remove the whole page off the net so that they don't confuse anymore clients. Plus, they are an ISP, so this kind of stuff shouldn't be "hard". Well obviously TMSuck is not a normal ISP so yeah. They find everything hard. |
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