Just signed a 2 year contract.. realised the coverage is absolutely butters. Wish i had seen this thread earlier T.T

I am disappointed with Digi's services in Klang Valley. its absolutely rubbish and please digi act something

Same here, got tired of the lack of coverage, slow data network, and dim customer service reps.

I regularly had little to no reception inside large buildings.

Used to be pretty reliable, so I don't understand how coverage can go down.

So, yesterday, I ported all my lines out of DiGi.

Calls are starting to fail. Tried calling landlines just now and after waiting few seconds my h/p shows 'call ended'. I used my home phone and immediately got through. DIGI is beyond redemption. They should just close shop.

Will be porting back to MAXIS when my contract ends in June or July. Still ave to suffer another one/two months.

Imagine paying your telco monthly subs and you can't make calls. WTH!

like me lol depending on digi's network coz use internet freq in a day and most of it on the go...
since past 2 month really make me headache and do really affect my job...haaihhhh...

Some of my colleagues already changed to celcom... >.>

is there any reason why digi network is slow this f***n month? puchong area btw.

It's because they are upgrading so you get absolutely crap performance. One other thing - they will be upgrading for the next few years so you can expect real lousy speeds for the next few years.

Good luck to you if you stick with Digi.

N/b: I just switched back to Maxis today after my 1 year contract with Digi ended. Thank god!

This post has been edited by wongpeter: May 24 2012, 07:52 PM

Disregard their network performance, if I sign up for 24 months contract with them, after 24 months, is it really i don't have to pay anything and still enjoy 1GB data usage?

you will incur penalty if terminate within contract period but not after 24 months. after 24 months pay service as usual and can terminate anytime.

Erm, no, I just got confused with this statement:

" You will be charged ZERO monthly fees for the next 24 months. Any excess usage will be billed to your monthly DiGi bill. "


Meaning after 24 months, I don't need to pay anything to use the 1GB data plan?

Digi should change their slogan always the smartest choice to bad choice .. The coverage and quality for 2g and 3g just crap ..

I'm having terrible network issue since May, I had made complaints by calling 016-2211800. But the only solution is WAIT as Digi having upgrade. I understand upgrade is important to improve service, but it takes too long and Digi can't provide me an exact date when it going to resolve. First time I call, Digi said mid of May will be Ok, but until end of May I call, Digi say again mid of June. Today 14/06/2012 I call again, 2nd level Customer Service said end of July, and nothing I can do. At the same time, Digi still charge me for it, and I didnt pay, Digi send SMS to me EVERYDAY.

My call is terrible unclear, but people can hear me clearly..SMS delivery delay or double send/receive..
A simple call/SMS also so bad..not to mentioned about the internet..

Went to KL for the 1st time last Feb. As I expected, DiGi coverage was not very impressive. The coverage was only 1 or 2 bars everywhere I go.

Digi 1800 is the reason. Last time tmtouch and timecel also famous for poor coverage.

The other two big players are using 900mhz.

This post has been edited by ceo684: Jun 17 2012, 03:53 PM

Absolute dissatisfied and enuf is enuf

Been loyal customer for many yrs

From already poor line it DETERIORATING worst!!!! And I mean it!!

Slow Internet, miss call msg, drop call, line breaking, line switching btw 3G and Edge are just my routines being Digi user

Bye bye yellow man!

U have just screwed another loyal customer

Digi sucks bigtime today! I'm so pissed at their service. Already my calls get cut off whenever I'm in the midst of phone calls and the signal fluctuates but since yesterday it's terrible! My friend's been calling me since 9pm last night and I only received all the missed calls notification past midnight. And today I couldn't call anyone! The lines get cut off immediately or I'd hear my own voice!

digi upgrading their network lor..
just stay still n wait till early of next year.
i guess klang velly area will get LTE network next year.

based on this link

The problem is that I get people complaining that I didn't pick up their calls and that's because I didn't receive the calls at all, nothing came into my phone, not even a missed call notification or something...sometimes I'm lucky when I call those people and they tell me. What about those who didn't? I might lose clients like that...and to think that I gotta wait till next year...gosh...

I just register my iphone package since Feb 2012. But at my area, Sibu, Sarawak, it only with EDGE connection. But at my house artea, it is switching between GPRS and EDGE. OMG, cant believe i still need to use GPRS to online. BEsides, when i online, those SMS and calls are unable to come in. Then I complain to SKMM. One of the DG staff call me and inform me that, they confirmed there are no plan to launch 3G here. For the missing of SMS and calls during hanging on internet, it is normal due to limitation of EDGE. THerefore, they allow me to terminate the line immediately, if i want to switch to other telco. The RM400 penalty, they will waived for me. So, now still surveying for suitable services from other telco.

Sibu is the 3rd largest town in sarawak and its competitors all launch 3G for few years. I am not understand what type of business strategy is DG have.