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 Account wow locked and forget the security answer

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TSkonyata
post Apr 3 2012, 03:51 AM, updated 14y ago

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my account has been locked by blizzard due of changing proxy server,

it reset my password, but unfortunately i forgot my security answer for the security question.

is they any other way rather than to call the customer support?

pls help me i cannot capped my conquest cry.gif
kEazYc
post Apr 3 2012, 10:35 AM

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QUOTE(konyata @ Apr 3 2012, 03:51 AM)
my account has been locked by blizzard due of changing proxy server,

it reset my password, but unfortunately  i forgot my security answer for the security question.

is they any other way rather than to call the customer support?

pls help me i cannot capped my conquest  cry.gif
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Choose the "verify with your game product code", that's what i do.

By the way, why still use proxy when it doesn't do any effects now, at least that happen on me lol, 200 ping with or without proxy.

This post has been edited by kEazYc: Apr 3 2012, 10:36 AM
skywardsword
post Apr 3 2012, 11:28 AM

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yeah I get 230ms+- latency with my 1mbps streamyx line.

Also, it is possible to call blizzard using the skype and toll free number. Long wait though, I waited for like 40minutes.
TSkonyata
post Apr 3 2012, 11:48 AM

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QUOTE(kEazYc @ Apr 3 2012, 10:35 AM)
Choose the "verify with your game product code", that's what i do.

By the way, why still use proxy when it doesn't do any effects now, at least that happen on me lol, 200 ping with or without proxy.
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but the limit of the game code is 30 days it said, i insert the code edy but still cannot,

iam a student staying in hostel, proxy is the way that i can still play wow.
kEazYc
post Apr 3 2012, 12:20 PM

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QUOTE(konyata @ Apr 3 2012, 11:48 AM)
but the limit of the game code is 30 days it said, i insert the code edy but still cannot,

iam a student staying in hostel, proxy is the way that i can still play wow.
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Har, i use my WoW Vanila serial number that activate my game account in 2004 still usable -.-
TSkonyata
post Apr 3 2012, 12:28 PM

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QUOTE(kEazYc @ Apr 3 2012, 12:20 PM)
Har, i use my WoW Vanila serial number that activate my game account in 2004 still usable -.-
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i just try just now, mybattlechest, cata, wotlk, still doesn't work.

i donno what wrong la...
Instant_noodle
post Apr 3 2012, 02:55 PM

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tried calling their support center?

it's toll free so you can call them via phone or skype using psp
TSkonyata
post Apr 3 2012, 03:26 PM

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QUOTE(Instant_noodle @ Apr 3 2012, 02:55 PM)
tried calling their support center?

it's toll free so you can call them via phone or skype using psp
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thx bro. 1 question. are u sure toll free ?

cuz my friend said the call is so expensive
kEazYc
post Apr 3 2012, 03:49 PM

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It's Skype wut lol.
Instant_noodle
post Apr 3 2012, 11:19 PM

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QUOTE(konyata @ Apr 3 2012, 03:26 PM)
thx bro. 1 question. are u sure toll free ?

cuz my friend said the call is so expensive
*

it is toll free, if you're unsure about it just use skype

my friend's email (h*tmail, dun use it cuz there's a hazardous feature there that would keep the mail compromised) had been tampered and lost all his gears, mats (most my ores went there) twice and i had called blizz help line using Skype and made me look silly cuz i'm talking to my psp to unbound from authenticator, recover lost items and move his account to another mailing service

 

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