I am facing exactly the same problem now. My total cost is USD1++. My shipping is below USD50 only. Fedex Malaysia decides my shipping is RM379.98 based on an ambiguous 'freight charge schedule', and modifies my total cost to over RM500 and hence declares it as taxable by customs, which is RM2++.

They did not submit the customs declaration with the original invoice but instead uses an invoice with a number which I cannot find on my invoice or anywhere else. I have reasons to believe the customs form they show me is a fabrication and their 'official receipt' from customs is suspect.

I think there is an element of fraud here and it has been going on for a number of years. Is there anyway we can gather victims of their fraud, launch an investigation and a US equivalent of a class action lawsuit?

I am posting the letter they sent me to justify their claim that my freight charge is RM379.98 (from USA) instead of the RM136 I paid to Fedex USA (see third picture). My package weight is 1.8kg.

Can anybody understand the content of the letter? Any other courier company is using this?

From what I have discovered so far, the CAPEC MALAYSIA has the same address as Fedex Malaysia (http://www.fedex.com/my/dropoff/). This is very suspicious.

[attachmentid=3414295]
[attachmentid=3414296]
[attachmentid=3414297]

Then i wonder why Fedex states my freight was only USD43.95?

https://secure.onlinelabels.com/General/Shi...Calculator.aspx

- tick 'enter a product number'
- product name: OL160WJ
- quantity: 100
- country: Malaysia
- zip code: 96000

i will  never use fedex again.. was taxed for rm750.00 even though myitem was clearly falls under non taxed item.. they blindly charges me 30%  from my total item price + shipping price even i provide them with the code from kastam book.

I already told you what is the problem yet you insist its a conspiracy
Then please walk the talk. Report to SPRM. Thanks

i dont wnt to think bout it anymore

btw laptab. r u from fedex? or custom?

I am sure the seller's Fedex shipping rates were up to date and they knew their products weights and dimensions were programmed into the calculator.

Around what price range would this surcharge cost?

Sorry, I was editing my post but you already posted before I finished editing.

As I was saying, I don't think you understand the situation. If there was a remote area surcharge or the shipping calculator of my seller was not accurate, why did Fedex call it customs tax and is billing me for this tax paid to customs not to Fedex? Is there an agreement between Fedex and customs where customs will pay Fedex later the remote area surcharge amount?

K1 chit is printed on SMK system. If the form is from Customs do you think there is element of fraud?
Take our word, go talk to customs PK.
Imagine if you are from Customs, if someone shipped Free Of Charge on prepaid. What is the CIF value? Daily the Customs need to deal with such nonsense.
If you sincerely believed your shipment is below RM500, why dont you produce the evidence and get tax waiver? Talking to Customs PK will help you, talking to us here wont.

Bro, both of us got your meaning but you dont want to hear us.
This is my final reply here.
Hey Labtap, see you around.