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dizismine
post May 9 2014, 06:18 PM

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QUOTE(jovenne @ Apr 23 2014, 02:15 PM)
You can choose to maintain your phone number but at the same time you'll get 1 new unifi VOIP phone number and it is free. So your house will have 2 numbers.
If you want to maintain your phone line, when you go TM point to terminate streamyx, do the transfer of ownership of the phone line imeediately from your dad's name to your name so that you can maintain the phone line for free. (TM's rule: as long as you have Unifi account, you can keep ONE fixed line number for free)  smile.gif
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hello. I have the same issue and have some questions.
1. If maintain streamyx (not sure when contract over) and apply unifi , then will have to pay both streamyx and unifi?
2. If maintain phone line, call out to other TM line still free?
dizismine
post May 9 2014, 06:20 PM

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how to terminate streamyx?what should i bring to TM?
note: streamyx under my aunt name
dizismine
post May 9 2014, 08:54 PM

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QUOTE(jovenne @ May 9 2014, 06:48 PM)
Hi,

1. Yes, if you maintain streamyx, you have to pay both streamyx and unifi. Not worth to do so. SO I will advice you to terminate the streamyx smile.gif
No matter your contract has over, as long as it is an upgrade, you can terminate the streamyx for free without any penalty and I can help you to terminate the streamyx  biggrin.gif

2. No, only UNIFI phone line can call out for free with TM fixed line  smile.gif Existing phone line will charge as pay per use.

I can help you to terminate the streamyx provided it is an upgrade application (Using your aunty's name to apply the upgrade).
So you don't need to go TM point  thumbup.gif
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ok..so upgrade mean I get unifi new phone line and anything with streamyx will be terminate right?
what should i do or prepare to upgrade streamyx to unifi?
how long the upgrade will be done?
my place does have unifi coverage
dizismine
post May 9 2014, 09:09 PM

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QUOTE(jovenne @ May 9 2014, 09:06 PM)
Yes, upgrade u will also get a new unifi phone line.
U have option to terminate streamyx and existing phone line. If you choose to terminate both, I can help u to do so smile.gif

If you want to upgrade, you might need to prepare your aunty's IC and fill in my e-form to proceed the upgrade order. Installation can be done as soon as two days and it is subject to slot availability smile.gif so please expect to be done within 6 days 😃
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installation will be done on weekdays only or also available on weekends too?
how about streamyx bill for this month?
dizismine
post May 19 2016, 10:38 PM

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hello.
i am currently have unifi vip10 and hypptv mega pack.
how much should i pay if i want to upgrade to 30mbps plus jumbo pack?
and am i able to maintain mega pack but upgrade to 30mbps?
dizismine
post Dec 21 2016, 11:23 AM

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Hello Jovenne,

I saw the advertisement regarding free upgrade to 50mbps.
Currently I have VIP10.
What can I do to be eligible for the upgrade?
And what is included and what is the monthly fees if I want to retain mega pack?

 

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