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hope_remember
post Mar 24 2012, 10:42 PM, updated 14y ago

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Hi guys,

Open this topic is because i need to know the standard RMA for Western Digital i'll send to where ? Malaysia or Singapore ?

Due to i've looked over the hardware distributor list all is listed far away from me which is not convenient for me to send over to their places. And i haven't created the RMA coz i don't want later result come out i'll need to send singapore (which i've kena once at seagate site and i need to wait after 30 days for issuing new RMA) and the WD Express Services is not covering my area.

Thanks

This post has been edited by hope_remember: Mar 27 2012, 04:04 PM
hope_remember
post Mar 25 2012, 02:03 AM

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emm, wat i mean is from the web if i create the RMA the address that i need to courier will be singapore or malaysia office ?

if collector at malaysia do u mean by those distributor listed at the post ?
hope_remember
post Mar 25 2012, 03:09 AM

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i see
ok
thanks


Added on March 25, 2012, 3:16 amyour info is wrong, there is no option to choose

now i need to ship to singapore

This post has been edited by hope_remember: Mar 25 2012, 03:16 AM
hope_remember
post Mar 26 2012, 01:00 PM

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QUOTE(OmgBBQ @ Mar 26 2012, 12:48 PM)
are you sure send to singapore?

I just rma a WD hdd last month but I paid US$7.5 for WD Express Services pickup (lazy to go pos office and queue up pos myself).

After I fill up the rma web form. I need to print out a shipping label with rma code and the address on the shipping label was “NR Intellitech Sdn Bhd, xxx Jalan Imbi, KL”.

P/S: I am satisfied with their rma process. I fill up the web rma form at night and they call me on the next morning to confirm pickup time. And I got back my RMA new hdd in less than 2 weeks.
*
please note carefully

my topic are written WD STANDARD RMA, not WD EXPRESS
hope_remember
post Mar 26 2012, 05:13 PM

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QUOTE(OmgBBQ @ Mar 26 2012, 02:29 PM)
He mentions that WD Express Services is not covering his area...
If I am not mistaken, WD Express does not cover all area in Malaysia.
*
About WD Express Replacement Service

This service is only applicable in the following cities in Peninsular Malaysia:
Wiliaya Persekutuan, Kuala Lumpur
Selangor, Petaling Jaya
Penang, Penang Island
Penang, Butterworth
Perak, Ipoh
Johor, Johor Bahru
Malacca, Malacca Town
Kelantan, Kota Bahru
Seremban, Negeri Sembilan

can say that not even cover whole malaysia major city
haha

hope_remember
post Mar 26 2012, 10:03 PM

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wd express pick up by their centre/3rd party contractor only send by them to singapore

wd standard ..... learn it finally ..... send to singapore myself :\


 

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