10k Treatpoints for GST redemption has been deducted from my total points as per my request last week. However, this is not reflected under the card details, stil showing outstanding RM50. Is this the norm or there will be a sentence indicating that?

CS agent said it will be reflected in the next statement, but then by that time already considered non-payment..

Today is one week, 10k already deducted but not reflected in the Visa details.

Well ok, will monitor. If still doesnt appear, I better pay first. Thanks

Try to request for the CL increase by submitting the income documents first. No harm.

I have cards with all the three banks mentioned above and I can say that is untrue. They have been pretty strict about it.

Pre-BNM ruling, the banks use CL as an extra 'tool' to attract customers. You can't get that anymore.

Yeah, no surprise. Many reported at the CL thread they were given high CL over their monthly income. Look at your SCB . I think BNM is aware of this and hence imposed the new ruling.

The statement in red is the best explanation. And yes, it applies to all cards in general.

by the way, is this the platinum line?

The card upgrade form + 1 month salary slip or income tax form BE

edit: corrected info

This post has been edited by Human Nature: Mar 9 2012, 08:03 PM

sorry, i checked the form and it states one month only

Please read up previous page on explanation regarding posting date by zenquix post #110. Call up CS to ask when is your statement date.

You dont have to pay the amount 1 day everytime after using it. You are given 20 days from your statement date to settle the outstanding amount. Due date for payment is stated on your statement as well.

Cashback is normally credited on the 1st or 2nd of the month. Just to check, cashback for MBB2 Amex is only for weekend transactions.

You will still receive the bank statement. i think the reason you did not receive any bank statement is because haven't reach the statement date yet. I suggest you to call the CS and ask when is the exact date.

---

Added on March 10, 2012, 12:45 amCan you check your card details on M2U? maybe your cash rebate already credited on the 1st or 2nd of march without you realising it.

This post has been edited by Human Nature: Mar 10 2012, 12:45 AM

Did you apply for upgrade/change? If not, just apply the MBB2 card independently and terminate the old one.

Good to hear that. Thanks for the update.

If a person choose not to settle the outstanding balance after using cc, then blame no one but him/her self

You can change the setting at Maybank2u online.

Click your card and see the left panel:

i believe so. i never proceed beyond this as I want the physical statement

Appear in statement or M2U?

My case, GST offset request through phone, 10k points were deducted on the 7th day. GST rebates shown at M2U on the 11th day (this after several reminders)

This post has been edited by Human Nature: Mar 20 2012, 10:57 PM