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Credit Cards Credit Card v17, Ask general questions here, Please read the 1st post before posting!
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virgoguy
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 Aug 27 2012, 09:36 PM
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couple hours ago, I've received 2 sms both my primary and sup MBB2Kard Amex been charge on certain online transaction which is not perform by me nor my wife as that time we are still in the middle of having our dinner. So immediately I called up to CS to check on the situation and they barred my both pri and sup AMEX and ask me to wait for my new AMEX replacement within 5-7 days.
My question now is, Do I have to pay for the fraud transaction?
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virgoguy
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Aug 27 2012, 10:58 PM
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Gen-X, Hye
Thanks for the info. So my understanding from your statement that the transaction is definitely going through and it is going to charge to my CC statement regardless my card is barred and the fraud transaction is still floating.
The way the CS feedback doesn't convince me at all. If what you said is true why does the CS still ask me to wait for 7 days to see whether it is going to charge to my amex?
My next question is do I still have to pay for that fraud transaction during the long run investigation?
If I am not going to pay for the fraud transaction during the investigation period, do I get charge for the interest?
This post has been edited by virgoguy: Aug 27 2012, 11:26 PM
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virgoguy
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Aug 28 2012, 09:54 AM
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QUOTE(hye @ Aug 28 2012, 09:37 AM) I'm sure you are a seasoned credit card user and you'll be able to appreciate the following info Reason for such is that the transaction needed to be posted to your account first. (And this may take a while or several/many days) You can't dispute a transaction which is currently in float. If you want to appreciate this further ... if you are pumping petrol the floating amount is higher but the actual amount (posted) is much lower. Also, you may have encountered errors while pumping petrol ... you swipe your card but you are unable to pump. There might have been multiple floating transaction but the actual posted transaction is only one. Sorry if my example a bit bad but as I said only posted transaction can be disputed. System applies to all banks and not just your bank is practicing it. Yes and No. CS will advise you to pay the bill first as unless the transaction is reversed by the system, you are still "technically" viable for the amount and the system will charge you interest if you omit it from your payment. Normally I'd pay first to avoid the interest. However, if you are persistant not wanting to pay then you may omit the amount and if there's any interest charged, it'll be reversed as well later. However, I'll take the reversal with a pinch of salt coz you don't know whether the bank reverse the interest automatically or you need to call. I wish to avoid the problems thus I just pay the amount if it is not too much. Take it this way ... I'd yet to encounter any cases of banks in Malaysia cheating their customers of their money. Have you ? Hye Thanks for the advice. I will see what's the bank decision then. Anyway it's not a big amount if the bank need me to pay first I will pay for it first. My scenario is actually refer to the case if happen the CC fraud with big amount which will causes financial burden. |
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virgoguy
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Nov 27 2012, 09:09 PM
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QUOTE(babybaby1988 @ Nov 20 2012, 11:35 PM) CODE effective 1 January 2012, transaction alerts via Short Messaging Service (SMS) will be implemented by card issuers for their cardholders after transactions are performed implemented already this BNM guidelines? As far as I know, Maybankard 2 for those non-online/retail transaction you have to call the CS request for it |
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virgoguy
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Nov 28 2012, 09:18 AM
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QUOTE(veejin @ Nov 27 2012, 11:35 PM) Normally rm3500 basic can get how much credit limit? normally it's around 7-10k depends on which bank |
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