PLEASE SHARE !!
RHB Bank Travel Money Credit Card holder please take note.

Beware of 10% rebate sms from RHB Bank that they never keep their promise.
As can be seen 1st weekend of May , petrol transaction on 6th of May is RM 63.74, with cash back only RM 1.20 (Not said 10% RM 6.37).

I already have ONE CARD from UOB Bank that gives guaranteed 5% rebate,that time I was attracted by the sms so only I use RHB Travel Money.So,I walked in to the bank and lodge complaint ,although it's a very small amout to me, but I do believe will have other consumers with bigger expenses that use the same card and didn't get the actual rebate.

RHB Bank passed the case to tele-banking customer service and the 1st one attended to me is a guy who said he stand on my site ,understand my situation but he said he can't do anything ,end up he passed to his manager to called me back.

Then his manager , a girl, she called me and said she can't do anything as for only certain amount above of petrol transaction only entitle ,and ask me go read T&C that apply before use the card. How can you expect me to read it online before I use ? and I argue with her that should the message written GET UP TO 10% PETROL CASH BACK before the bank blast out...

End up, 2days ago they called me and they apologize to me and in return, they giving me RM 10x2 Parkson shopping voucher.So if you're using the same card,please check your credit card statement see wether you can get redeem the same Parkson voucher or not .hehe

Cheers ~

NOTE : MOD Edited as original posts contained vulgarities which is not welcomed here. Member has been given warning on misconduct

This post has been edited by hye: Jul 28 2012, 11:09 PM