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Credit Cards Credit Card v17, Ask general questions here, Please read the 1st post before posting!

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prob queen
post Oct 5 2012, 06:04 PM

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hi

recently i apply few cards during a fair

and i receive 2cards from bank A

and i direct call bank B to ask for my application status which i have waited for 2weeks without any news

and i sms de officer to check for me, he din reply me n no follow up

so i call customer service to check for me , n he told me my application still in process ..so i ask for cancel

n nobody giv me a call after my call, so i tot it was cancelled

after few days i receive de call from de same guy saying that actually rite after i call them to cancel , they already approve it and goin to send to my office

n i scold them for not informing me

so i write a letter to complain..n the say tru my converstion wit him,
i agreed to have the cards ...cz they force to take it as he say already send to my office as i call to cancel in my 1st call


prob queen
post Oct 9 2012, 09:15 AM

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QUOTE(Human Nature @ Oct 5 2012, 06:14 PM)
Two different stories there. If you still recall the date and time of the first conversation, you may request the CS to refer to the phone recording as evidence to check what is the actual conversation. In future, always follow up.
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i already receive the cards today, can I return the cards to the bank?

what is the impact if I do so?

thanks' icon_question.gif
prob queen
post Oct 9 2012, 10:07 AM

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QUOTE(Human Nature @ Oct 9 2012, 09:26 AM)
call up CS and explain your situation. I am certain you are already charged with GST.
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i already email to them to explain n they say will investigate for me , n in my email i got stated that i will return mail the cards to them

n i supposed they already charge the gst lioa

cz in my email, i did not agree to have cards as I want to cancel it

so what i can do now



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