Should I give credit card 16-number to the bank credit card telephone help centre when seeking for help?
Credit Cards Credit Card v17, Ask general questions here, Please read the 1st post before posting!
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 Jun 16 2013, 04:02 PM
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Jun 16 2013, 05:20 PM
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QUOTE(Human Nature @ Jun 16 2013, 05:03 PM) If you are the one making the call, they may request your card number or IC number for identification/verification (with some other questions). Usually I just give my IC number as I can memorize it. I feel a bit unsecured when telling them the 16 digit credit card number. Only three pass phrase in order to make transaction online, those are 16digit number, card expire date, and 3 digit number on the back of the card. |
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Jun 16 2013, 09:35 PM
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QUOTE(ronnie @ Jun 16 2013, 06:27 PM) I always give my IC even when they ask for card number. Sometimes I request to give my i/c number and they said can. And I gave the last four digit for confirmation.All calls are recorded and if you dont trust the bank staff, how you going to communicate effectively This is also one kind of verification. |
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