QUOTE(Devil4life @ Oct 25 2012, 01:26 PM)
Would like to ask how auto-billing works?
For example :
My Unifi bill date is 28th Sep, I paid using M2Amex through M2U on 29th Sep. However, my OCBC autobilling still go through on 23th Oct with the same amount.
Hence now my account is -147.XX. Does this means autobilling always charges the bill amount in regardless pay already or not?
And I thought I can utilize the autobill rebate and Amex 5x points & 5% weekend rebate.
Anyone got advice on how to maximize it? I dowan every month paying extra 1 month and in the end my outstanding amount is getting higher in negative

How auto-billing (if subscribe from CC) works:
- telco backend system calculate your month-end bill.
- at another date, can be any date, CC (Bank) will request for latest bill amount from telco. Not just you only, can be total of 10k or 100k of people who opt to auto-pay.
- telco submit bulk data to CC
- CC charge based on the bill-amount printed, i.e. rm147 in your case.
How auto-billing (if subscribe direct from vendor/telco) works:
- telco backend system calculate your month-end bill.
- at any date after that, telco will submit the bill-amount to CC (Bank) to charge that amount. Also, again, not for you only, can be for 10k or 100k people who subscribe auto-pay through vendor.
- bank do back-end processing, and release amount to telco
In your case, as state by hye, either you cancel auto-pay and ensure you pay yourself every month on weekend.
Since you overpay -147, if next month your bill charges is 148, then your chargeable bill will be RM1.
Hence on Nov 23rd, CC will auto-deduct RM1 for the bill.
QUOTE(Pink Spider @ Oct 25 2012, 01:36 PM)
Guys, may I ask, can I cancel my credit card without personally going to a branch? What would be the "best practice" to go about this?
Thanks in advance.
Depends on bank and their practises. You can cancel by calling up the CS. But before that, must settle all outstanding payment.
Also, remember to write down the details if the cancellation is done:
- CS name
- date & time of call
- etc.
Keep that paper safe for 3/5/7 years, just in case the bank says you never cancel your card before.