I have a question, Eon bank had been handed over to Hong Leong Bank about 3 months ago, all the credit cards had been replaced with HLBB card during the merging. However things start to get funny where i keep getting late charges and interests since i change to their service 3 months ago, I try to call and even approach the bank but all they says is that they have no clue of what happen and they have no details of the charges in their system, they ask me to pay the amount 1st and will fix it for the next statement, so I did it for 3months and now it's the fourth month yet nothing fix, am consider to cancel it next month after paying all the debt if nothing are done by their side.

Anyone actually having this problem? According to them all the existing Eon Bank CC holder are facing this problem but I wonder if it's really the case or I'm the only one been fooled around by their lies?

it's replaced because eventually u still have to do replacement, which probably end of this month when HLBB totally took over, and all Eon Bank Account number will change from 13 digits to 11 too to fit their system. The credit card from HLBB is clearly a replacement because after it's activated the old card details and left over debt are all transferred over to the new system.

read carefully dude, Eon Bank Account number =/= credit card number, did u even read letters sent by bank to ur house anyway? I don't think u would be any help since u're confusing urself with what i trying to convey here. Anyone else here who experience the same problem which is similar to mine?

This post has been edited by TheEvilMan: Apr 30 2012, 02:30 PM

ok thanks, in the end u still mix the bank acc (13 turning 11 digits) number i mentioned with credit card number (yes it's 16 digits thanks), read again for god sake, whether or not you get an replacement or not, i got mine and i'm here seeking help, not seeking attention from u, u may proceed to somewhere else to provoke others rather than wasting your precious time here debating on something that is not related to my question.

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Added on April 30, 2012, 2:55 pmyea i think those who didn't convert probably won't have such a problem, still trying to figure out things with their staffs, they did mention about people who are previously using EON credit card facing the same technical problem and suppose to be fix last month, that is why I'm trying to clarify with others who converted already and having the same problem as mine as well.

This post has been edited by TheEvilMan: Apr 30 2012, 02:55 PM

ok mr obvious, lol funny thing is everytime when ppl get cook up they say they're expert in that particular field
oh well internet, i guess my best attempt should be going to their HQ to make sure things are been handled accordingly right on spot, which i usually do, just my schedule is tight and can't be bother to go n stuck in jam.

This post has been edited by TheEvilMan: Apr 30 2012, 03:30 PM