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Credit Cards Credit Card v17, Ask general questions here, Please read the 1st post before posting!

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Nichol90
post Apr 26 2012, 04:57 PM

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Hello everyone biggrin.gif

Just a question for the sifu2 here..

A little background info : Using Maybank's basic credit card

Yesterday, for some reason, my credit card blocked one of my usual shopping websites. When I called them up to ask what was going on, they told me it was standard procedure for my own safety when buying from "untrusted" websites. The problem is that I've been buying consistently from that same site for the past year without any problems..and they suddenly spring this up on me.

While they did remove the block for one day, I'd just like to know - will this keep happening in the future? It's a real hassle to have to call customer service each time I want to buy something..When I asked them, they said it automatically happens when I try to buy stuff from an untrusted website, but like I said before, I've been buying stuff from that same site for a while now..

TL;DR Credit card blocks favorite website out of the blue, what gives?

Thanks in advance! smile.gif
Nichol90
post Apr 26 2012, 08:46 PM

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QUOTE(zenquix @ Apr 26 2012, 07:19 PM)
if your website does not use Verified By Visa and Mastercard Securecode, the banks will likely keep blocking once in a while.

There were post that MBB blocks Amex from being used on websites like AirAsia (which is certainly not a "untrusted" site) as there is no additional layer of online verification for that type of card.

Note: sometimes the sites themselves blocks Malaysian cards. HK MRT is one example that comes to mind. Malaysian cards are flagged as high risk.
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Ahhh that would explain it. Thank you so much!

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