QUOTE(hye @ Oct 25 2012, 02:07 PM)
Autobilling means you are allowing the merchant to charge you the moment they put up a claim/invoice/bills you and this is automatic irrespective whether you have paid separately or not + provided there is a positive amount that you owe to the merchant. The charging/claims will normally happen after the monthly billing cycle within the calendar month. Understanding this as well, (in your case) likely the autobil would not trigger next month provided the amount is negative after the new bill cycle occurs.
I don't understand as to why you paid your bills knowing the autobill has been signed up and you come here thinking you did not do anything which led you to this trouble. If you want to chase the rebate then simple - cancel your autobill and pay the bill yourself. Trying to save extra money (maximising the rebate) but end up paying so much and creating a lot of issues for yourself is not smart at all.
YES autobilling provides you with the convenience of not worrying forgetting to pay the bill. NO - this is not the mechanism to chase for a weekend rebate or any special credit card rebate which is date sensitive.
QUOTE(cute_boboi @ Oct 25 2012, 02:16 PM)
How auto-billing (if subscribe from CC) works:
- telco backend system calculate your month-end bill.
- at another date, can be any date, CC (Bank) will request for latest bill amount from telco. Not just you only, can be total of 10k or 100k of people who opt to auto-pay.
- telco submit bulk data to CC
- CC charge based on the bill-amount printed, i.e. rm147 in your case.
How auto-billing (if subscribe direct from vendor/telco) works:
- telco backend system calculate your month-end bill.
- at any date after that, telco will submit the bill-amount to CC (Bank) to charge that amount. Also, again, not for you only, can be for 10k or 100k people who subscribe auto-pay through vendor.
- bank do back-end processing, and release amount to telco
In your case, as state by hye, either you cancel auto-pay and ensure you pay yourself every month on weekend.
Since you overpay -147, if next month your bill charges is 148, then your chargeable bill will be RM1.
Hence on Nov 23rd, CC will auto-deduct RM1 for the bill.
Depends on bank and their practises. You can cancel by calling up the CS. But before that, must settle all outstanding payment.
Also, remember to write down the details if the cancellation is done:
- CS name
- date & time of call
- etc.
Keep that paper safe for 3/5/7 years, just in case the bank says you never cancel your card before.
First thing first, I have no issue paying extra upfront. My telco maxis bill also paid up early upfront using the recent OCBC rebate.
I signed up the autobilling at TM directly
The reason I have signed up for autodebit : To have RM2 off from autobilling rebate
The reason I have paid up using Amex : For the additional 5x points, 5% is covered by OCBC as well
Call me kiasu or whatever, I was thinking to pay up using Amex before OCBC transaction go through so i maximise both the autobilling rebate and Amex 5x points.
Maxis is efficient in that sense, the autodebit only pays whatever remains (as long i pay upfront before autobilling kicks in). If there's none, then it would not pay. Unlike TM.
Added on October 25, 2012, 3:36 pmQUOTE(Pink Spider @ Oct 25 2012, 01:36 PM)
Guys, may I ask, can I cancel my credit card without personally going to a branch? What would be the "best practice" to go about this?
Thanks in advance.
What I always do:
1. Call up the CS say I want to cancel the card (they'll talk you through about keeping your card by giving some benefits etc)
2. Stand firm in cancel the card, CS will say ok.
3. Make sure to get the CS name
4. Fax/email them a copy of your cut CC (I normally didn't cut as I want to keep as remembrance, so i photostate the card and cut the paper instead)
5. Call and follow up to make sure it's cancelled.
This post has been edited by Devil4life: Oct 25 2012, 03:36 PM