Hi guys , i was wondering if my iphone 4s (from Maxis) hav problem like Home button issue, or Speaker no sound etc

can i get a FULL BRAND NEW WARRANTY Claim from Apple ? One on ONE FULL NEW SET ?

Or apple will just Repair the malfunction part for you ?

OR Apple will exchange another used iphone (iphone where got some minor problem complaint by other owner , BUT ALREADY Repair-ed) FOR YOU ?

Coz sometimes we really dont know whether the Exchanged phone is it REALLY BRAND NEW UNTOUCHED Phone , or used phone but PACK LIKE BRAND NEW.

Ya i know iphone is world largest hp company (wont tipu customer i think) , But if small minor problem also change new set , den the old set they THROW it ? lol

Anyone 1 on 1 claim before ? mind share ur experience ?

thanks guys

guys , since apple is controling the production and the WEBSITe , apple can Change the Serial checking production DATE RIGHT ????

means when we receive refurbish product , apple just change the website checking date and hence making it BRAND NEW SET MAR

This post has been edited by Tommykeng: Feb 25 2012, 11:36 PM

I claim before. One to one replacement but it is "refurbished set" technically it is like new and you have to accept it unless there is also a problem with the replacement.

may i know the reason you claim ? Claim @ telco or apple store ? How u know its a refurbished set?

My home button malfuntion then claim warranty from Maxis. Check the serial shows it is refurbished. Warranty set using till now more than 6 months no problem.

I claim from Maxis 1 to 1 before. I get a refurbished unit.

Check SERIAL and show its refurbished ? How u check ? what serial ? imei ?

how u know its refurbished unit ?

every iphone came with serial number, just check it at support over Apple.com

I tried to claim my iPhone 4s with maxis but unfortunately they not allowed bcs the tech will try to press the home button for ten times. If works. they won't give you a new set but still you can try. How serious is ur home button?

WTF ? press 10 times ? if 1/10 success means wad ? means go BACK HOME AND WAIT FOR NEWS ? lol

Normally you will get replacement if the phone has hardware issues like above mentioned. If they have ready stock you will get the replacement within 2hrs.(Maxis KLCC)

u will get another RECOND set for replacement.. whitin few weeks

LOOKS like Noone is getting a NEW set for replacement

ONE DUDE says that HE warranty 1 on 1 claim with BRAND NEW UNOPEN PHONE , just like when u get from maxis / digi.

YOU GUYS Believe it ? ???

iphone kawan saya sorang speaker .. orang call dia tapi dia tak dengar suara .. bila pergi claim nga maxis ... maxis bagi set baru .. takder calar pon ... tak tau la yg baru atau yang dah guna ....tapi nampak macam baru.. so one on one ..

The refurb set is like new. Apple would have changed the casing and do all the necessary fix before releasing it to operators.

Yes we do believe it

Like my friend iphone 3gs

he warranty, 1 week after that claim "BRAND NEW UNOPEN PHONE"

yes it is unopen

BECAUSE

it is REFURBISHED
seal inside NEW box
with all the plastic and stuff

ALL WARRANTY iPhone [except for new iphone such as iphone 4s broke 1 week after came out in the USA] are REFURBISHED

You will see it as a new iPhone, they will even open infront of you, no dent or scratches because they changed the casing and all the things that are broken inside already.

So he is correct when he says BRAND NEW UNOPEN PHONE. because it is partially correct 99.99% its refurbished and you can check by its serial number

Guys, anyone tried to claim warranty for the Maxis units with 2 years warranty? Coz Apple Self Solve only documents my warranty for 1 year. Anyone has any experience on this?

normally hard to press home button is NOT an issue in their eyes
so you wont get a new set for the home button...

unless ur home button press and cant go to home OR u got an insider to change new one for u OR u memang maki them kaw kaw and talk to their manager and really mad at them and make a fuss.... but the 3rd option, u malukan diri sendiri la [true story]

---

Added on February 24, 2012, 7:22 pmi just got a SMS about this

go here and read the terms and condition

www.maxis.com.my/iphoneew/index.html

oh btw my friends iphone 3gs sent warranty AFTER the 1 year, around 1 year 6 month i think.

BTW a tip, if they say why your iphone reset factory settings,
say la you read in a forum and it said to reset to factory settings to get it to work again. it works [applies for the JB'ers]

This post has been edited by bontotalan: Feb 24 2012, 07:25 PM

Cool..... thanks! When they say Warranty Receipt, do the mean the Service Card or the Maxis Invoice?

one thing is for sure, you won't get a brand new unit in the retail packaging