my friend send me a parcel using city link. However, after about 8 days of waiting, the parcel never reach my home. So i use the online tracking service, and the status showed "parcel delivered"!!!

I called the city link customer service, the lady checked for about 10minutes, then told me "our rider wrongly sent your parcel,sorry. " what the xxxx???!!!

they promised me to collect back my parcel from the address and resend to me that night. However, i wait and wait they never showed up, or call me.

This morning i call them again, a different lady answered and act like nothing happen at all. As if they never recorded my request yesterday, so i had to tell them everything again. Still, she promise to ask the rider go collect and send to me this evening. Again.... xxxx... Haiz....

My advice is... Dont ever ever use this cxxx link...