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Streamyx Streamyx SNR Margin, --Read here if you face disconnections--

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gsan
post Jun 26 2007, 04:00 PM

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what about mine? smile.gif

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gsan
post Sep 23 2007, 11:43 AM

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my download snr margin is around 26-31, but still always disconnect, what's the problem?
gsan
post Sep 30 2007, 12:30 PM

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@asellus

what ip u able connected to?
gsan
post Oct 16 2007, 12:33 PM

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I oso faced the problem that frequenct disconnect during rainning day and the SNR margin is drop.

This post has been edited by gsan: Oct 16 2007, 01:39 PM
gsan
post Nov 18 2007, 10:41 AM

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hi...
my snr margin is ok, around 25~31. but the line attenuation is bad which is 33. the problem is, my connection time cannot stand more than 24hours, it mean, it will disconnect at least 1 time per day.I called to 100 for many times and at last they sent technician come to my house for checking. they said my phone line quite old and need to re-wiring, but not under their job, so they give me a number (not under TM, i think is private bussiness) and asked me call it in order to change the phone line wire. my question is, does it really solve my problem after re-wiring?
gsan
post Nov 18 2007, 03:39 PM

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QUOTE(asellus @ Nov 18 2007, 01:33 PM)
Line attenuation at 33 is not that bad I think.

For rewiring, I think unless it is done from the exchange to your house, probably will not make much difference. If only your house wiring are replaced but the ones outside is not, things will not really change a lot.
*
33 is not too bad, but i seen most of my friend, many of them is below 20, around 11~15 like that. their snr margin only around 30, the only diff. is the line attenuation, but then their connection can stand for a long period, 1 or 2 weeks w/o single disconnect. the technician said change the outside wire (above the house bumbung 1) to the inside house and my house is more than 20 yr old.
gsan
post Nov 19 2007, 11:14 AM

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QUOTE(asellus @ Nov 19 2007, 12:02 AM)
If that's the case, you can try changing the wires from the nearest pole to inside your house and see whether it will solve the problem. This will be trial-and-error as the problem can't be narrowed down yet. But with that figures you have, I think the problem lies way further upstream. Has the technician tried switching your port?
*
which figure? what's wrong with my upstream?
gsan
post Nov 22 2007, 12:45 PM

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QUOTE(TheXxBestxX @ Nov 20 2007, 05:57 PM)
maybe our copper telephone line are old oredi. need to change to fiber one...mine also not stable.
*
which copper telephone line you meant by?
gsan
post Nov 22 2007, 02:35 PM

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QUOTE(TheXxBestxX @ Nov 22 2007, 02:30 PM)
from your house to DSLAM.
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this one need tm people change one, right?
gsan
post Nov 23 2007, 05:31 PM

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QUOTE(asellus @ Nov 23 2007, 01:22 PM)
TM and not TMNet is the one who will change it.
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how do I tell them so that they will change for me?

gsan
post Nov 30 2007, 04:12 PM

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QUOTE(hao @ Nov 30 2007, 11:48 AM)
Local Tx Power: 10.63 dB
Remote Tx Power: 13.23 dB
Local Line Atten.: 56.5 dB
Remote Line Atten.: 31.5 dB
Local SNR Margin: 13.0 dB
Remote SNR Margin: 28.0 dB
Self Test: Passed
DSL Standard: T1.413

How bout mine? What's the difference between Local and Remote? I subscribe to 512 package, and my modem shows 384/128. I'm facing frequent lost connection too...  hmm.gif
*
your snr margin is low, that's why your connection is lost frequently and I guess that you also face the slow speed problem, right?
gsan
post Dec 4 2007, 01:42 AM

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QUOTE(stormer @ Dec 3 2007, 08:51 PM)
Okey...IC. biggrin.gif

Anyway...allow me to give some suggestion to you. If your house not far from the pole and you got money to spend...instead of DIY by rewiring the telephone cable on top of your roof why not just call the Telekom contractor to do the job (better call the employee instead their boss) . Ask them to replace the cable from the pole to your house and make sure their fitting the telephone socket (wall) close to your modem...i think its only cost you below RM50.

I've once replaced my telephone cable from the pole to my house up to my utilities room (about 90 meters + 1 telephone socket) and they ask me RM30 but i paid RM20...(I knew the money masuk their own pocketlah...tongue.gif coz i direct deal with the employee).

On side note...sometimes by replacing the old telephone wire, including inside our house can get better signal by reducing signal loss (you knowlah the old wire inside putuskah)...yes its happened to me. So guys don't just hentam TMNet...do your own investigation first. If you're sure you already follow all the necessary actions but still having problem...I'm 110% sure you have right to hentam them KAU..KAU!!!..LoL!!!

ps- I'm in Sabah.... biggrin.gif
*
I wonder after you changing the wire from the pole into your room, any change to your snr margin & line attenuation?
gsan
post Dec 4 2007, 07:29 PM

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QUOTE(stormer @ Dec 4 2007, 04:13 PM)
This thing happened early last year if I remember correctly. I'm having frequent DC due to my SNR/Line Att problems....the TM Net technician do anything they know (change,reset portlah came to my houselah) but still the problems exist...but I wonder why whenever i'm online and pick-up the phone I can hear the buzzzz sound (i suspected something goes wrong but dont know what it is). I asked my friends, Telekom technician to checked at the "Appolo" he  said everything looks okey...but still i'm having this problem.

Finally i browse through this forum (thumbup.gif) someone having the same problem and the other guys suggested to change the telephone wire...bingo!..make sense to me. Changing my old telephone cable which are more than 8 years solved the mystery!...LoL!!!

Finally i'm enjoying my streamyx connection...the SNR margin increased and the Line attenuation dropped, so basically its improved as far as I can tell.

HTH...
*
I'd changed the wire from the pole into my house and make it directly to the modem, then goes to the telephone. but my snr margin din change, line attenuation increase sweat.gif but one thing is, I no longer face the dc problem. from the beginning to now, my problem is the snr margin keep changing. when I connected the dsl line, the snr margin is 29~31, but after sometime, it drop to 21~24 and then it will keep dropping to 12 but then sometime it will increase to 20~22, however, my connection still up.
gsan
post Dec 5 2007, 12:17 AM

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QUOTE(stormer @ Dec 4 2007, 09:29 PM)
@gsan,

What your modem modulation setting currently in use ?. If set to auto or multi-mode..have you try to change to G.DMT...?.
*
using gdmt since the 1st day installing streamyx
gsan
post Dec 10 2007, 02:21 PM

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QUOTE(chocobee @ Dec 9 2007, 02:27 AM)
hi,

is my connection good? im in putrajaya

using 1MB package, using Aztech modem

below is my modem status

Modem Status

Connection Status    Connected
Us Rate (Kbps)    512
Ds Rate (Kbps)    2048
US Margin    19
DS Margin    31
Trained Modulation    GDMT
LOS Errors    0
DS Line Attenuation    1
US Line Attenuation    2
Peak Cell Rate    1207 cells per sec
CRC Rx Fast    0
CRC Tx Fast    0
CRC Rx Interleaved    0
CRC Tx Interleaved    1
Path Mode    Interleaved
DSL Statistics

Near End F4 Loop Back Count    0
Near End F5 Loop Back Count    0

*
your line is damn good, somemore got 2mbps port drool.gif
gsan
post Dec 10 2007, 08:12 PM

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QUOTE(scyap @ Dec 10 2007, 04:34 PM)
US Margin      19
DS Margin    4
DS Line Attenuation    55
US Line Attenuation    31

is this OK ?
edit-
sigh, ds margin just went to 2billion and dumb TM workers dont know whats a margin
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NOT ok, guess that you face the slow speed and frequence disconnect
gsan
post Dec 11 2007, 09:41 AM

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QUOTE(heizad @ Dec 10 2007, 09:17 PM)
hi all..how's my connection?using 1mb streamyx

Modem Status

Connection Status    Connected
Us Rate (Kbps)    512
Ds Rate (Kbps)    1024
US Margin    15
DS Margin    7
Trained Modulation    GDMT
LOS Errors    0
DS Line Attenuation    41
US Line Attenuation    31
Peak Cell Rate    1207 cells per sec
CRC Rx Fast    8589
CRC Tx Fast    30
CRC Rx Interleaved    0
CRC Tx Interleaved    0
Path Mode    Fast Path
DSL Statistics

Near End F4 Loop Back Count    0
Near End F5 Loop Back Count    0
*
same as scyap's case
gsan
post Dec 28 2007, 07:59 PM

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got a question here,

If I change my old house phone number to another new number, does them will change my old port to new port too?

update:

downstream margin drop to 0db, but the speed still high... weird sweat.gif

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This post has been edited by gsan: Dec 30 2007, 03:39 PM
gsan
post Dec 31 2007, 06:30 PM

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QUOTE(takashi87 @ Dec 31 2007, 12:46 PM)
Owh Yeah!! After Calling TM Contsructor Worker, now i got better Line Attenuation & SNR Margin. They replace new  LineBox on Main Tiang Telephone ^0^. i donno what the box name.

Before:
SNR Margin
-------------

Dn - 6db
Up - 15db

Line Atenuation
-----------------
Dn - 59db
Up - 33db

------------------

After
------

SNR Margin
--------------

Dn - 31db
Up - 29db
Line Attenuation
------------------

Dn - 38db
Up - 21db
*
nice... which main tiang telephone you mean? is it behind our house one?
gsan
post Jan 11 2008, 08:35 AM

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QUOTE(Taman Linkin @ Jan 11 2008, 02:19 AM)
What box? The small telephone port at the pole or what? Since as you can see my line is awesome.
*
I also wonder which box that he refer to

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