pls help...
Streamyx streamyx upgrade
Streamyx streamyx upgrade
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Nov 18 2005, 09:54 PM, updated 21y ago
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#1
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Senior Member
4,789 posts Joined: Aug 2005 From: Ipoh <---> Kuala Lumpur |
i just subscribed for my streamyx account just before they intorduce da free upgrade laast year...until now i'm still paying rm88 for 512k only
pls help... |
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Nov 18 2005, 11:53 PM
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#2
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Junior Member
112 posts Joined: Jan 2003 From: Hiding Under Some Rock |
QUOTE(dlwl @ Nov 18 2005, 09:54 PM) i just subscribed for my streamyx account just before they intorduce da free upgrade laast year...until now i'm still paying rm88 for 512k only The free upgrade applies to all RM 88 accounts. Your case in the same with a lot of miscapped bandwidth users. You should definately not wait as the situation only benefits tmnet. Make a lot of complains, make sure you get them to open reports and get the report number. Bug them enough of times and they will rectify the problem.pls help... |
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Nov 19 2005, 08:37 PM
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#3
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Junior Member
281 posts Joined: Jul 2005 From: wangsa maju |
QUOTE(Viperion @ Nov 18 2005, 11:53 PM) The free upgrade applies to all RM 88 accounts. Your case in the same with a lot of miscapped bandwidth users. You should definately not wait as the situation only benefits tmnet. Make a lot of complains, make sure you get them to open reports and get the report number. Bug them enough of times and they will rectify the problem. LOL, y a lot of this thing happend ya?they try to cheat ppl ler. last time i also like tat, apply for 1mb, just give me 512 speed. 1 day i call 3 times, around 3 day, everything than okay. they will said wait ya, still in process. u told them, hey man, i paid already, i suppose to get the speed, i feel like ur guy cheat on me. can u pls give me a good explaination bout it? marah2 them, now jaring also have broadband, no need to scare. hahahaa my phoneline have problem also, just call telekon once, langsung come and fix, after fix call me twice, ask me is it okey, but u need to act like u'r angry and no happy with their service, just remember DUN RUDE, just show u'r not happy. |
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Nov 20 2005, 02:20 PM
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#4
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Junior Member
349 posts Joined: Mar 2005 From: Kuala Lumpur, Malaysia (now in Singapore) |
Continuos "bombing" is the way to solve this problem. Sometimes if you are lucky, you bomb once enough, but most of the time, you need to bomb until your mouth, finger also tired. For me, I bombed the hotline for 3 times a day, for 4 days before they fixed my miscapped line... quite tiring!!
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Nov 20 2005, 02:25 PM
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#5
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Senior Member
1,756 posts Joined: Nov 2004 From: Kuala Lumpur |
call to the tmnet customer support or billing department asking for rebate...
wow you keep paying the rm 88 but your connection remainrm 66 package..!! call to the customer support first and about your current situation, then ask them whether you need to call back to billing department or not, regarding rebate. |
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