QUOTE(ERN2 @ Jun 6 2012, 09:41 AM)
The near windows is just a guidline, after that still need to search for a better spot.
I place my Zoom at the room facing the back of my house. I can get 2 bars if jusr place near the windows but, I can get 4 bars by placing it above the windows, secured it with a rack.
so walk around your house find a switch spot.
thanks for advice. i did that already & manage to get connected. however the disconnection less frequent than before. at first it was horrible signal LED keeps blinking.
however i responded back to YES Support. hopefully they do something.
As per discussion on Fri 31 May 2012. You had checked there are no fault at transmission tower covering Wangsa Maju Sek 2. However I still get 1 bar signal. Which can speed up around 1Mbps. Although i manage to find sweet spot for my modem. but the disconnection is less frequent but disrupting at times.
Basically I do hope YES improvise the coverage at Wangsa Maju. Because your Tan Sri YTL came to TARC (Universiti TAR) to promote your product and services. With such kinda unacceptable service quality interm of coverage. Who is in the right mind to sign up. Many ppl around my neighbourhood are curious on the matter. We knew YTL Comm coverage got good media coverage & awards. But please bear in mind words of mouth do carries weight. I believe you are accountable & answerable to your investors too. That will impact the staff increment & bonus for the group.
Added on June 6, 2012, 10:03 amQUOTE(cruiseantz @ Jun 6 2012, 08:35 AM)
im staying at the highrise & had the same problem too (similiar to Celcom & maxis). at 16 Floor, Signal was marginal, & frequent disconnect especially at noon. ...after repeated complains, they actually improved the signal ration from 1 bar to 3-4 bars, which is far far much better than Celcom & maxis can offer. i guess they recently put up extra base station to compliment the highrise matters. Using YES for 2 years, current package VP68.
as consumers we need to stand up to our rights. they told me is under coverage. because i been asking questions many times before signup.
Added on June 7, 2012, 7:36 pmi got a call back from Yes support team. they told me the tower is by menara kauser sek 1 wangsa maju. which is to say it's downhill further from metroview wangsa maju & desa setapak. since wangsa maju is way very high up the mountain above all else. there is very limited coverage to marginal. besides when a transmission tower was constructed. it will always has to be higher than the targeted receipant. but wangsa maju sek 2 & 4 way much up higher ground.
however i believe they noted about the issue. if YES is going to Wangsa Maju. i believe Wimax P1 will follow suit too.
This post has been edited by toh2020: Jun 7 2012, 07:36 PM