Hey Guys... just to share some info... I'm a new user of YES 4G for 1 months plus... last month I reloaded VP68... after expired, I reloaded VP68 again 2 days ago... BUT my previous balance were forfeited... The reason given by YES customer service assistant was "you need to reload before the expiry date"... I am very disappointed with the reason given...

1) YES should give customer notification before the expiry date
2) I really have no idea about this regulation as I'm a new user
3) Should not forfeit user's balance... OR at least give some reasonable time (like 1 week) for user to reload...

For new user, please take note... Thanks...