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Streamyx Streamyx 4mbps prob

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TSfearpplen
post Jan 14 2012, 03:04 PM, updated 14y ago

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Subscribed streamyx 4mbps. waited more than one week, speed no change (even slower). tm site say aag cable got prob, 13 jan fix but now speed still same. this one is my setting prob or they are sleeping while sucking peoples money?

Interface:DSL Status:Up Rate: 5120 kbps / 511 kbps
Interface:LAN Status:Up Rate:100M/Full Duplex
Interface:WLAN Status:Active Rate: 54M
Interface:DSL Line SNR:28 db/21 db attenuation: 20 db/34 db
Vista-X
post Jan 14 2012, 08:09 PM

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From: areca nut island


QUOTE(fearpplen @ Jan 14 2012, 03:04 PM)
Subscribed streamyx 4mbps. waited more than one week, speed no change (even slower). tm site say aag cable got prob, 13 jan fix but now speed still same. this one is my setting prob or they are sleeping while sucking peoples money?

Interface:DSL  Status:Up Rate: 5120 kbps / 511 kbps
Interface:LAN  Status:Up  Rate:100M/Full Duplex
Interface:WLAN  Status:Active  Rate: 54M
Interface:DSL Line  SNR:28 db/21 db  attenuation: 20 db/34 db
*
Lol recently i got the same case like u, after upgrade almost 1 month only get the 4mb speed. And this the second time i get into this crap, 2 years ago got the same case.
Salamander
post Jan 14 2012, 09:25 PM

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I would go ahead and call them to let them know about it, or they will do nothing for you if you don't open a report.
theberry
post Jan 16 2012, 10:28 PM

OK!
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call up 100 and say you are 4mbps user. ask them transfer your call to 4mbps department. ask them whatever you want. smile.gif
genbat2003
post Jan 17 2012, 12:06 AM

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From: On Earth - South East Asia - Malaysia
its second level department, handling 4mb user case.

dont waste time talk to 100 agent, request to talk second level one.

TSfearpplen
post Jan 17 2012, 08:15 PM

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second level??
theberry
post Jan 18 2012, 09:24 AM

OK!
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Joined: Oct 2011
just ask them transfer your line to 4mbps department.
dplaya
post Jan 19 2012, 10:30 PM

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Joined: May 2005


4MB USER
I am unable to connect to the internet even though the following are checked :-

(i) username and password : correct
(ii) DSL light stable
(iii) SNR Margin : Average
(iv) Port/Line Reset again and again
(v) Sufficient Premium IP available
(vi) ID was not used by others (confirmed by streamyx staff).
(vii) Using non-premium ID can login and surf! Fark!

So what the heck is wrong! Anyone can give me other possibilities?

This post has been edited by dplaya: Jan 19 2012, 10:38 PM
sazznyx
post Jan 28 2012, 12:12 PM

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ops posting at wrong post..=.=

This post has been edited by sazznyx: Jan 28 2012, 12:23 PM

 

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