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 CC/DC/Loyalty Cards Forum T&C, Forum T&C

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limeuu
post Jul 31 2016, 09:43 PM

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QUOTE(hye @ Jan 14 2012, 01:17 PM)
Mythbusters


2. Merchant charging me 2.5% is acceptable
Response: Such surcharge has been long in practice (not only in Malaysia but you'll see such practices all over the world) but do you know that Mastercard / VISA International specifically mentioned this in their T&C that any surcharges imposed as a result of using MC/VISA is strictly not allowed

3. Banks are providing me with GST waiver
Response : Learn to differentiate between GST "Waiver" and "Offset". The truth is GST cannot be offset as it need to be paid to the government one way or another. Banks are offering you GST "offset" and not "waiver". Credit card agents / marketeers will use (more often than not) the word GST "waiver" which is wrong (intentionally/unintentionally) or they have no idea what is the difference in the application or meaning of the word.

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i am referring to that statement, and i am just telling you from personal experience, it's done in australia...making a statement of fact...openly and not in stealth...i don't know the answer, but i think it's not visa/mc that decides but the respective countries' regulatory bodies...

as to the second part, i believe you mean "The truth is GST cannot be waived as it need to be paid to the government". Otherwise the whole thing makes no sense...
limeuu
post Jul 31 2016, 09:51 PM

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well....rba has decreed merchants are allowed to impose surcharges for the cost of cc transactons, which is regulated and capped, but is cracking down on excess surcharges imposed by some sectors...

if anyone is interested, here's the link: http://www.news.com.au/finance/money/costs...9c0e7a33b277afb
matrix88
post Apr 9 2021, 11:06 AM

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just been charged MYR600 for annual fees on my credit card and when I called customer service, was told that their bank only will waive 50% which is MYR300 and I need to pay the balance.

The thing is the bank called and offer me Cash on call last month and I took it up, so seems they are squeezing me to pay extra (annual fees) and do not want to give me a full waiver

may I ask for advice here, I do have another card issued by the same bank (one visa and one master), possible for me to cancel the annual fee card and transfer my so called COC balance to the other card?

I have also been told that I cannot easy settle the COC as it incurs 5% early settlement penalty.

Please help
Human Nature
post Apr 9 2021, 11:15 AM

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QUOTE(matrix88 @ Apr 9 2021, 11:06 AM)
just been charged MYR600 for annual fees on my credit card and when I called customer service, was told that their bank only will waive 50% which is MYR300 and I need to pay the balance.

The thing is the bank called and offer me Cash on call last month and I took it up, so seems they are squeezing me to pay extra (annual fees) and do not want to give me a full waiver

may I ask for advice here, I do have another card issued by the same bank (one visa and one master), possible for me to cancel the annual fee card and transfer my so called COC balance to the other card?

I have also been told that I cannot easy settle the COC as it incurs 5% early settlement penalty.

Please help
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AF is an upfront payment, so make sure you do not use the card if you wish to cancel and not paying the AF.

On the transfer of the CoC, you need to check with the bank as different bank, different terms.

I would be very careful when making installment/CoC/BT with cards that have AF
matrix88
post Apr 9 2021, 11:16 AM

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QUOTE(Human Nature @ Apr 9 2021, 11:15 AM)
AF is an upfront payment, so make sure you do not use the card if you wish to cancel and not paying the AF.

On the transfer of the CoC, you need to check with the bank as different bank, different terms.

I would be very careful when making installment/CoC/BT with cards that have AF
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thanks for your reply, they have always waived annual fee until this year
CS told me its new policy now that they will only waive 50%

so guys, please be careful if taking COC/BT, banks also play tricks at the back.

 

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