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Unifi Official TM UniFi High Speed Broadband Thread V14, FREE Installation & 1-month subscription

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rattan
post Mar 22 2012, 02:34 PM

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QUOTE(M_Shahrul @ Mar 22 2012, 02:26 PM)
Thank you, mate... Well, yea its the best way but Im spending my big life at
office... Daily and daily... So, let say I call them, they will come within 3-4
hours later or in 24 hours? Sure not in one hour, I would understand that. Its
DSL. Im sure its not my hardware, in my mind. Is there any possibility my
phone cable outside of my house has been countered by any natural
disaster? (I live in an apartment, Damansara).
*
Well depends how you talk to them. Tell them its urgent and need it to be solved. Sometimes they come on the day, most cases the next day.
rattan
post Mar 23 2012, 03:29 AM

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QUOTE(amirudin920927 @ Mar 23 2012, 03:13 AM)
user posted image

Source HERE
*
Yes true, for earlier termination (before end of 24 months contract) its RM500.
However I had a customer, who had a valid reason managed to terminate his unifi without any penalty. Honestly the process was very very tedious and time consuming. Also he had luck on his end. wink.gif
rattan
post Mar 23 2012, 02:48 PM

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QUOTE(colt45 @ Mar 23 2012, 09:59 AM)
hi guys..just wanna ask if the tv got programme like amazing race, the voice etc?
Many thanks
*
No such shows on the iptv at the moment.


Added on March 23, 2012, 3:33 pm
QUOTE(fubu233 @ Mar 23 2012, 12:21 AM)
can the FTB be installed inside the house?
*
Can, but what is the point ? hmm.gif

This post has been edited by rattan: Mar 23 2012, 03:33 PM
rattan
post Mar 23 2012, 09:19 PM

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QUOTE(chan01 @ Mar 23 2012, 07:59 PM)
i got some question about the bill. Which email tthey will send the bill to? I registered for unifi using my hotmail. WIll they send the bill to my hotmail or unifi email?
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They will send it to your Hotmail.
rattan
post Mar 24 2012, 01:53 AM

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QUOTE(fubu233 @ Mar 23 2012, 11:12 PM)
the point is the tm contractor dont need to drill my wall since im renovating my house.

So i'll just lay an empty pipe from the distribution box till my store. so when they come and install, the fiber will just pop out to the store and install the btu inside there along with the router.
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If there is pipe, after the FTB the white optic cable can go in the pipe and go into your house. Don't forget the optic cable that comes from the DP is of different make, and after the FTB differs too.

DP to FTB optic cable is black in color and is very hard as its accompanied with a hard wire so its quite stiff and can hardly bend.
rattan
post Mar 24 2012, 01:26 PM

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QUOTE(hengguowei @ Mar 24 2012, 01:20 PM)
Unifi people came this morning and then survey my place and when they wanted to install the cable from outside green box to my house, they say the underground piping is blocked. And wanted to charge me RM700 (Told me the original price is RM1395) to do a reroute. Then negotiate like mad, finally RM350 they were ok. Then they tell me they are not getting any response from the green box. Haih, now need to wait again. rclxub.gif
*
Don't worry buddy. Checked with TM. They have not activated your port. Should be done within 24 hours. I help you gao tim.
rattan
post Mar 24 2012, 02:52 PM

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QUOTE(dragna @ Mar 24 2012, 02:28 PM)
Just look up Rattan, the guy has been very helpful through out my application. He is reliable and you can count on him to get things done. I signed up with him and he was able to schedule my installation within a week but to see TM screwed it up and i consulted Rattan and he offered to help again and the best part is he got me another installation appointment in just 3 days!

I just got my Unifi installed, and this is the first post that I am posting with it!

Kudos bro!

rclxms.gif  notworthy.gif
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Thanks buddy. My pleasure. Enjoy your new high speed broadband.


This post has been edited by rattan: Mar 24 2012, 03:50 PM
rattan
post Mar 24 2012, 03:59 PM

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QUOTE(APIITian @ Mar 24 2012, 03:55 PM)
Hi,

I've being informed by Unifi agent that there is a promotion whereby I just have to pay RM1 monthly instead of RM26 to retain old number. When I ask someone at TMPoint, the agents have no idea regarding this promotion.
*
This is what I call self made promotion. Lolz
rattan
post Mar 24 2012, 04:30 PM

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QUOTE(APIITian @ Mar 24 2012, 04:29 PM)
It's okay. Just called Unifi account department.. She mentioned that promotion is true but not rolled out yet as it's still under test phase.
*
yes. there is no such promo for end consumer yet.
rattan
post Mar 24 2012, 09:09 PM

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QUOTE(PradaLee @ Mar 24 2012, 07:24 PM)
Hi guys,

I have just managed to replace my router given by Telekom with a TP Link WR841ND model. It works perfectly with good reception EXCEPT the following situation:

I have 2 deskstop PCs connected to the router by cable and 1 desktop PC using wireless USB receiver. If lets say 1 desktop PC connecetd through cable and 1 desktop PC using wireless are running, both will be running smoothly. However, if the 3rd PC connected through cable is being used, then the wireless desktop PC will get disconnected for a while, like 3 minutes, before it gets connection again. Anybody knows why? It really baffles me.
*
Could be your network card on the 3rd PC.
rattan
post Mar 25 2012, 03:04 AM

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QUOTE(wyxyz @ Mar 25 2012, 01:11 AM)
Anyone have subscribed to the new HyppTV Platinum Pack Promotion? Seems like they're throwing everything for RM30 per month.
*
Just bought it as well. Very worth it.
rattan
post Mar 25 2012, 04:24 PM

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QUOTE(ruffstuff @ Mar 25 2012, 12:30 PM)
All premium channel except Fashion TV SD and SS Music.  The promotion is first come first serve.
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I love the promo. Bought it and family since then been enjoying the IPTV. Worth the RM30 for sure rclxms.gif
rattan
post Mar 25 2012, 05:26 PM

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QUOTE(hengguowei @ Mar 25 2012, 05:14 PM)
Oh my. My Unifi installation is having tonnes of obstacles and issues. But luckily got rattan helping me. Super helpful!! Thanks bro! Now still trying to help me resolve the problem. smile.gif
*
no worries bro, seen more complicated case then yours. Still manage to solve. wink.gif
Lucky u looked for me. If you applied direct with TM, god knows how many times u will have to go up and down to TM point. Lolz

This post has been edited by rattan: Mar 25 2012, 05:26 PM
rattan
post Mar 26 2012, 01:35 AM

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QUOTE(stupidbump @ Mar 25 2012, 07:28 PM)
Bro rattan,

Can clarify some queries from me?
I just had VIP5 installed.
Unifi sent me email notifying bout a upgrade promo, whereby I cont paying my blockbuster 1mb bill for the 1st 3 months at RM110.
4th month onwards, start billing RM149.
If true, what do I need to do?
CSR ask me to go nearest TMPoint to apply?

And, the current streamyx 1mb, CSR said will automatically discontinue within 2 weeks.
But installer said need go to TMPoint to fill in termination form.
Which is correct procedure?

Thanks bro..
*
Yes that is correct. Currently got "upgrade promo". Which means you continue paying your current streamyx bill amount for next 3 months. What ever package you are having now. The 4th month bill will revert to the actual unifi package price. If you apply/upgrade with me ill make sure the streamyx is terminated within 14 days after the installation is done.

QUOTE(dragna @ Mar 25 2012, 10:52 PM)
I thought they will auto discontinue your streamyx after 14 days upon getting unifi? Thats what Rattan told me.
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Yes 14 days. Just like I said. If its not terminated even after 14 days. Just to double confirm things call 1300-88-1221 and ask them status. Any complication just write a PM to me and ill handle the rest.






rattan
post Mar 26 2012, 12:40 PM

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QUOTE(kingkong22 @ Mar 26 2012, 06:52 AM)
Is that anything I can do to upgrade my streamyx without losing my old telephone number?
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Yes you can. Why not? No problem with that at all.

QUOTE(stupidbump @ Mar 26 2012, 08:24 AM)
Bro, the upgrade promo, is it automatically applied or I will have to do something in order to get this promo?
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The agent or kedai TM you are going to register from must slot you in for this promo.


QUOTE(the100308 @ Mar 26 2012, 12:20 PM)
Is there any all in one router +modem device for unifi?
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Routers a few but BTU none so far. Even if there is its not stable with unifi. However the BTU provided by TM is not too bad.
rattan
post Mar 26 2012, 01:32 PM

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QUOTE(khtan2000 @ Mar 26 2012, 01:08 PM)
So you mean we still can keep our existing phone number on unifi when we upgrade from streamyx to unifi and cancel the copper line?

still thinking whether wanna upgrade from current plan (rm88 1mbps + rm26 phone line rental) to unifi vip5.
regarding the phone line from unifi, it can support multiple telephone connection ? Currently got upstairs and downstairs phone unit.

wonder how much is the installation fee if pull the cable and install on 1st floor or 2nd floor instead of ground floor(ground floor have to go through different wall section and might end up require much longer cable to route), both have direct line of sight to the pole (no obstacle)
*
ok to make things simple, after you upgrade to unifi you can still maintain the number that was attached to your streamyx. Unifi comes bundled with a new phone line. So there will be 2 different numbers assuming you didnt terminate the old number. Yes unifi line can support multiple telephone connection, you can also add additional DECT phone to avoid messy wiring.

Installation will depend on the contractor, on the installation date they will give you an exact figure and then you can nego with them from there till you are satisfied.
rattan
post Mar 26 2012, 02:13 PM

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QUOTE(the100308 @ Mar 26 2012, 02:02 PM)
Hi, thanks rattan for the reply. The reason I want combo device is because of the messy wiring and I prefer using single plug... haha. Is there no BTU for VDSL connection?

For maintaining the old phone line, it is provided that u have a landed property right? Because UNIFI for high rise property is using the same VDSL telephone line, so you must terminate the old line, am I right? (Just want to clarify)
*
Highrise or landed, you can still maintain the old phone number. I have done it for so so many of my customers.
rattan
post Mar 26 2012, 02:21 PM

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QUOTE(duabijitelur @ Mar 26 2012, 02:20 PM)
if maintain the old line nid to pay how much ah? assume that terminate streamyx
*
normal telephone rental.
rattan
post Mar 26 2012, 02:23 PM

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QUOTE(duabijitelur @ Mar 26 2012, 02:22 PM)
RM20+ ?
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yup. there any many package for telephone line. I cant remember all. I terminated all my other lines and only using unifi now.
rattan
post Mar 26 2012, 04:13 PM

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QUOTE(stupidbump @ Mar 26 2012, 02:54 PM)
Called up unifi and CSR confirmed that I am entitled for the 3 months promo price.
However, I need to go to nearest TMPoint to apply for the previous streamyx package to be terminated.
rclxub.gif
Yesterday say like this, now say like that.
I really blur dy!
*
Just PM me. I solve your problem. Guaranteed streamyx will be terminated too.
No need go TM Point.

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