Referring to your e-mail dated 7th March 2012 on UniFi service availability, upon checking system we regret to informed that your address is currently not under UniFi coverage area at this moment. We are sorry that we unable to provide you the specific time frame when the service will be available. However, we are adding FDCs (Fibre Drop Cabinets) as fast as we can. We are deploying new areas all the time. Some sections of a city may get service before others. It’s all dependent on how fast we can dig and lay cable in a given neighborhood, and get the required hardware in place.

Please check our website for more information on UniFi service and coverage at http://www.unifi.my/unifi/index.php?option...id=63&Itemid=91 .

Or you may enter your details expressing your interest at our UniFi website at http://www.tm.com.my/connecting-you/digita...BBInterest.aspx . This registration will enable us to call or email you when the service is available at your address. 

Thank you once again for your interest in UniFi. We look forward to serve you better.

For further assistance or feedback, kindly e-mail us at UniFi@tm.com.my . Alternatively, you can also contact TM UniFi at 1300-88-1221 for "Technical Customer Support" and “General enquiry and Billing”.

Regards,
Norasimah Ahmad
TM UniFi Centre (E-Mail Team)
Sales: 1 300 88 1222 Mon - Fri (9am-9pm), Sat (10am-6pm)
Customer Support: 1 300 88 1221 (24x7)
E-Mail: unifi@tm.com.my

Dear Mr. xxxx,

Thank you for contacting TM UniFi.

Referring to your e-mail dated 8th March 2012 on UniFi service availability, upon checking system we regret to informed that your address is currently not under UniFi coverage area at this moment. As we said in previous e-mail sorry that we unable to provide you the specific time frame when the service will be available. However, we are adding FDCs (Fibre Drop Cabinets) as fast as we can. We are deploying new areas all the time. Some sections of a city may get service before others. It’s all dependent on how fast we can dig and lay cable in a given neighborhood, and get the required hardware in place.

Please check our website from time to time for more information on UniFi service and coverage at http://www.unifi.my/unifi/index.php?option...id=63&Itemid=91 .

Or you may enter your details expressing your interest at our UniFi website at http://www.tm.com.my/connecting-you/digita...BBInterest.aspx . This registration will enable us to call or email you when the service is available at your address.

?Thank you once again for your interest in UniFi. We look forward to serve you better.

For further assistance or feedback, kindly e-mail us at UniFi@tm.com.my . Alternatively, you can also contact TM UniFi at 1300-88-1221 for "Technical Customer Support" and “General enquiry and Billing”.

Regards,
Thanigasalam Narayanamoorthy,
TM UniFi Centre / Email Team,
(Sales)  : 1 300 88 1222 Mon-Fri (9am – 9pm) , Sat (10am-6pm) ,
(Customer Support) : 1 300 88 1221  (24x7),
E-Mail: unifi@tm.com.my.