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> digi prepaid sim deactivated Serious Talk

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TSparadisey
post Jan 8 2012, 02:29 PM, updated 14y ago

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i failed to top up my digi prepaid phone after 3 months so now it's been deactivated.
is it possible that i get it reactivated? if so, how? pls help. thx in advance!!
Lil Kiasu
post Jan 8 2012, 02:32 PM

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30 bucks for Super Long Life that lasts for a year... Worth a try~? hmm.gif
huchie
post Jan 8 2012, 02:53 PM

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not topping up for 3 months = not using.
why even bother to reactivate it.
TSparadisey
post Jan 8 2012, 02:58 PM

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QUOTE(huchie @ Jan 8 2012, 02:53 PM)
not topping up for 3 months = not using.
why even bother to reactivate it.
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yes yes yes .... but now i need it for some personal reason.....
so how?? sad.gif

coldogno7
post Jan 8 2012, 03:00 PM

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account is deleted after 3 months just like maxis or celcom

u dont have friend to talk with the hp?
TSparadisey
post Jan 8 2012, 03:05 PM

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QUOTE(coldogno7 @ Jan 8 2012, 03:00 PM)
account is deleted after 3 months just like maxis or celcom

u dont have friend to talk with the hp?
*
serious? sad.gif
there is no way to get the number back?
can digi staff help?
anyway, it is a long story ....

huchie
post Jan 8 2012, 03:05 PM

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QUOTE(paradisey @ Jan 8 2012, 02:58 PM)
yes yes yes .... but now i need it for some personal reason.....
so how??  sad.gif
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better buy new sim lah.. Me, switching to other network cos digi internet now is SH!T
siksa
post Jan 8 2012, 03:22 PM

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yes can just go to digi services center and reactivate it.
TSparadisey
post Jan 8 2012, 04:23 PM

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QUOTE(siksa @ Jan 8 2012, 03:22 PM)
yes can just go to digi services center and reactivate it.
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reallly????????????????
thats so great! rclxms.gif
any charges?
leongboyz
post Jan 8 2012, 04:35 PM

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It's depend on Digi decisions whether to give you back the old number or u need to buy new number......but 'touch wood' if you are lucky u might get it back or they won't bother to reactivate back your old sim number.....
dragynraken
post Jan 8 2012, 04:36 PM

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QUOTE(paradisey @ Jan 8 2012, 02:58 PM)
yes yes yes .... but now i need it for some personal reason.....
so how??  sad.gif
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Since you have personal reason then why no top up??
gastacopz
post Jan 8 2012, 04:41 PM

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QUOTE(siksa @ Jan 8 2012, 03:22 PM)
yes can just go to digi services center and reactivate it.
*
u sure lol??? doh.gif
figuremeout
post Jan 8 2012, 04:46 PM

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you can still activate the number as long as the number is registered under your name.

gastacopz
post Jan 8 2012, 04:48 PM

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QUOTE(figuremeout @ Jan 8 2012, 04:46 PM)
you can still activate the number as long as the number is registered under your name.
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sorg lagi... doh.gif
siksa
post Jan 8 2012, 05:06 PM

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QUOTE(gastacopz @ Jan 8 2012, 04:48 PM)
sorg lagi... doh.gif
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cannot arr... last taim i lost my celcom sim just go service center and they reactivate it as long as its your name???
TSparadisey
post Jan 8 2012, 05:11 PM

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QUOTE(dragynraken @ Jan 8 2012, 04:36 PM)
Since you have personal reason then why no top up??
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aiyo long story la sad.gif


Added on January 8, 2012, 5:15 pmyeah it is under my name oh.
y cant they? they dont have the system/technology to do so? or they just cant be bothered? sad.gif

This post has been edited by paradisey: Jan 8 2012, 05:15 PM
gastacopz
post Jan 8 2012, 05:16 PM

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QUOTE(siksa @ Jan 8 2012, 05:06 PM)
cannot arr... last taim i lost my celcom sim just go service center and they reactivate it as long as its your name???
*
LOL....lost sim for sure can retrieve back...

urs is deactivated due to no reload perform within 90 days grace period...

even 1 day before they terminate...1 sms sent to ur number ask u to topup...

and this the correct answer as for now...

QUOTE(leongboyz @ Jan 8 2012, 04:35 PM)
It's depend on Digi decisions whether to give you back the old number or u need to buy new number......but 'touch wood' if you are lucky u might get it back or they won't bother to reactivate back your old sim number.....
*
dragynraken
post Jan 8 2012, 05:17 PM

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QUOTE(paradisey @ Jan 8 2012, 05:11 PM)
aiyo long story la  sad.gif


Added on January 8, 2012, 5:15 pmyeah it is under my name oh.
y cant they? they dont have the system/technology to do so? or they just cant be bothered? sad.gif
*
Is not they can't its because prepaid rules. You no top up = you no use or maybe you show notify them earlier before doing such way.
siksa
post Jan 8 2012, 05:19 PM

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QUOTE(gastacopz @ Jan 8 2012, 05:16 PM)
LOL....lost sim for sure can retrieve back...

urs is deactivated due to no reload perform within 90 days grace period...

even 1 day before they terminate...1 sms sent to ur number ask u to topup...

and this the correct answer as for now...
*
d answer is can lah just need to try but its up to them.
TSparadisey
post Jan 8 2012, 05:22 PM

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ok i'll go and ask tomorrow.
fingers crossed!!! but somehow i have a feeling that it cant be reactivated =( anyhow i'll c.

Cowhide
post Jan 9 2012, 11:05 PM

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so, how?
can or not?
TSparadisey
post Jan 10 2012, 05:43 PM

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QUOTE(Cowhide @ Jan 9 2012, 11:05 PM)
so, how?
can or not?
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Cannot be done!!!
"u want the number back? then u have to go search the stores yourself one by one" the digi staff said sad.gif
a needle in a haystack!

barca96
post Apr 2 2012, 12:34 AM

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I am in the same situation.
I actually lost my sim card cos Im using a postpaid now with Maxis since most of my clients use Maxis=cheaper.

So I found it and the next day it got terminated.
After 9 years they want to terminate it.

When my celcom was terminated after 4-5 months!! of being non-active, they still can re-activate it.
I dont understand why Digi can't do it.
edifier78
post Apr 2 2012, 12:45 AM

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QUOTE(barca96 @ Apr 2 2012, 12:34 AM)
I am in the same situation.
I actually lost my sim card cos Im using a postpaid now with Maxis since most of my clients use Maxis=cheaper.

So I found it and the next day it got terminated.
After 9 years they want to terminate it.

When my celcom was terminated after 4-5 months!! of being non-active, they still can re-activate it.
I dont understand why Digi can't do it.
*
i have same history with digi and even maxis

luckily my celcom postpaid sweat.gif

lost gsm numbers is very troublesome
PrincZe
post Apr 2 2012, 12:52 AM

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QUOTE(paradisey @ Jan 8 2012, 05:11 PM)
aiyo long story la  sad.gif


Added on January 8, 2012, 5:15 pmyeah it is under my name oh.
y cant they? they dont have the system/technology to do so? or they just cant be bothered? sad.gif
*
nvm, we can listen to story. can edit on the first post?thanks
tamago11
post Apr 2 2012, 12:52 AM

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QUOTE(Lil Kiasu @ Jan 8 2012, 02:32 PM)
30 bucks for Super Long Life that lasts for a year... Worth a try~? hmm.gif
*
Yea.. It is very useful if u din use it very often cos sometimes u forgot to 'feed' ur prepaid line

kufi
post Apr 2 2012, 01:19 AM

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how long until it is deactivatd?
edifier78
post Apr 2 2012, 01:23 AM

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QUOTE(kufi @ Apr 2 2012, 01:19 AM)
how long until it is deactivatd?
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no reload for 90 days

no prejudice
barca96
post Apr 2 2012, 01:35 AM

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the sad part is that the day before my sim got terminated i received a call from a friend who is overseas. this number is from my high school days in international school so once in a while i get calls from my overseas friends.

bloody hell now they cant contact me and i lost my vip no.

is there no grace period like celcom?
edifier78
post Apr 2 2012, 01:40 AM

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QUOTE(barca96 @ Apr 2 2012, 01:35 AM)
the sad part is that the day before my sim got terminated i received a call from a friend who is overseas. this number is from my high school days in international school so once in a while i get calls from my overseas friends.

bloody hell now they cant contact me and i lost my vip no.

is there no grace period like celcom?
*
somemor vip no

same what happened to me with maxis no - they want the vip no back
imperialrealcs
post Apr 2 2012, 02:16 AM

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its already stated in t & c. who u wna blame? digi for setting such policy? might as well dont use it if dont agree to their t&c. oh wait, nobody bother to read anyway
barca96
post Apr 2 2012, 12:05 PM

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QUOTE(imperialrealcs @ Apr 2 2012, 02:16 AM)
its already stated in t & c. who u wna blame? digi for setting such policy? might as well dont use it if dont agree to their t&c. oh wait, nobody bother to read anyway
*
haha usually that's the case
but 2 things that i dont understand;

1) celcom has grace period, i got my vip no. back even after the grace period expired so it was already terminated!
2) my mom stays overseas and she went almost a year without topping up, just receiving msgs. she also uses prepaid.
imperialrealcs
post Apr 2 2012, 04:28 PM

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QUOTE(barca96 @ Apr 2 2012, 12:05 PM)
haha usually that's the case
but 2 things that i dont understand;

1) celcom has grace period, i got my vip no. back even after the grace period expired so it was already terminated!
2) my mom stays overseas and she went almost a year without topping up, just receiving msgs. she also uses prepaid.
*
again, its ur fault lo. they stated t&c clear, u dont read. like i said, if celcom giving better t&c, might as well get celcom? why digi? lol

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