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Fitness Fitbit, Activity tracking device

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fookie
post Sep 1 2015, 12:15 AM

What?
****
Senior Member
622 posts

Joined: Jun 2007


Hey guys. New fitbit flex user here. I got a fitbit flex as a gift from one of my friend. I just stared 2 days ago. I read thru some review and it's stated that it's waterproof but not recommended for swimming or diving.

Thing is i went fishing yesterday and after fishing, it stopped working. I remember during lunch synced with my phone and i did about 6000 steps already. But i couldn't sync after that. I thought maybe the battery died.

Then i tried charging it but it couldn't turn on. I then dumped the tracker into a bowl of rice, hoping the rice could soak the tracker dry. This afternoon i charged it and voila it synced with my phone again.

But i realised it stopped tracking yesterday at 6000+. Problem now is everytime it syncs, it'll go back to 0. I guess the chip inside must've broken. Any idea if this is covered by warranty?

Just fyi, i didnt went swimming during fishing. I merely washed my hands only. But i sweat alot.
fookie
post Sep 1 2015, 12:55 PM

What?
****
Senior Member
622 posts

Joined: Jun 2007


QUOTE(panda-man @ Sep 1 2015, 11:37 AM)
some people shower with the flex with no problem. it should be covered under warranty as it was used as designed. just give them a call to confirm.
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QUOTE(ultramaman @ Sep 1 2015, 12:14 PM)
i used to shower with mine . the tracker had no problem, but the band tend to deteriorate  after a while.

try get warranty lah, dont mention about swimming or fishing, just say that you washed your hands and it got wet...
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Ok got it. I can drop by the fitbit shop in lowyat right? Are they able to assist?
fookie
post Sep 2 2015, 01:18 PM

What?
****
Senior Member
622 posts

Joined: Jun 2007


QUOTE(panda-man @ Sep 2 2015, 10:11 AM)
where did your friend buy it? if its local and covered by warranty then cool. not sure if they have warranty service in malaysia though  blink.gif maybe send to singapore? anyways, update here when you figure it out.
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Friend bought from china. Anyway I'll try to call before i go.

 

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