Hi Ayil,

I m newbie and just bought the torch 9800, Just now i install BBDM in my laptop try to update my OS. But when it ran it halfway untill connect to JVM, it have the msg pop up and tell me "application loader cannot connect to the device, so i only can cancel the whole process. But after that, my BB cannot open any more. it always stuck at the " No battery Signal" screen.

So i try to search the internet to looking the solution like:go to open the loader.exe--> delete the vendor.xml file in apploader folder--> plug out the battery--> plug in the cable from BB to PC--> loader will show :USB:UNKNOWN-->Click next-->the next screen told me 1) the software doesnt install. 2) The BBDM doesnt install. I have already install above of them but i still cant fix it.

May i know what is the problem?

your bb ap or brighstar ? maybe because battery , coz last month i tried to repair my friend bb . after 'erasing application' u should put battery . then i put redhot battery and msg popup 'application loader cannot connect' . then i tried again n put original battery after 'erasing applicaton' and succesfull reload os

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Added on January 17, 2012, 2:35 pmsorry , wrong info . try reinstall BDM and OS . use ccleaner to clean your pc n registry

This post has been edited by fik92: Jan 17 2012, 02:35 PM

i try to reinstall BDM and OS also doenst work it.

where do you live? i can help u if u want

YAYYYY finally berjaya update OS. Thank you so much Ayil!

hi bro, check your PM

You're most welcome Enjoy your new OS

Bro, i Live in kepong

if u can come to setiawangsa or w.maju sure i can help u

ya..i can come over to the wangsa maju. but where should we meet?

BRJ , you know?

Guys, anything not related to this topic kindly continue through PM box, thank you.

Sorry bro

I just install Blackberry Desktop Manager, if I click "update" does it mean update my OS ? or it means to update the desktop manager version ?

(the option are in same page with back up now and device options)

Update os bro

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Added on January 17, 2012, 11:41 pm'Update Software' for os bro

This post has been edited by fik92: Jan 17 2012, 11:41 PM

Eerrr....does it mean my os will change form OS5 to OS6 or it just update all software from my current OS5 ?

I using bold 3 os5

Bold 3 using OS 5..?

AFAIK , Bold 3 stock OS is OS6 ,..


if there is an update, it will update to the latest software that provided by the service provider.. so, you will get the latest OS [OS6] , if it is available..

help me,i followed the normal method n lastly stuck...cant find the second vendor,plz someone help me,i already wipe bb with jl_cmder...

delete vendor.xml c:/program files/common file/research in motion/app loader...after delete , on the same folder double click Loader

bro, follow alternative's step number 2
This post has been edited by ayil: Jan 18 2012, 04:02 PM

like repair nuked bb