Hi Ayil,

I m newbie and just bought the torch 9800, Just now i install BBDM in my laptop try to update my OS. But when it ran it halfway untill connect to JVM, it have the msg pop up and tell me "application loader cannot connect to the device, so i only can cancel the whole process. But after that, my BB cannot open any more. it always stuck at the " No battery Signal" screen.

So i try to search the internet to looking the solution like:go to open the loader.exe--> delete the vendor.xml file in apploader folder--> plug out the battery--> plug in the cable from BB to PC--> loader will show :USB:UNKNOWN-->Click next-->the next screen told me 1) the software doesnt install. 2) The BBDM doesnt install. I have already install above of them but i still cant fix it.

May i know what is the problem?

i try to reinstall BDM and OS also doenst work it.

Bro, i Live in kepong

ya..i can come over to the wangsa maju. but where should we meet?