QUOTE(irise.ufall @ Dec 7 2011, 07:02 PM)
Hi Dario, thanks for the clear explanation.

But, y u called me 'boss' r? I am not.
Ok, back to the topic.
I hv told the lawyer i will bring the case to court and the owner was threatened and considering to change her mind.
However, i did not hear anything from the lawyer since then.
I would like to share with you some of my SPA lawyer's problems:
1) According to the SPA, the Completion Date (3+1 mths) shall start when the 2nd MOT is in favor of me.
On
22/09/11, the SPA lawyer advised that the
Completion Date & Extended Completion Date shall fall on 12/12/2011 and 12/01/2012 respectively.
I refered to the email & sent her email to ask her for the evidence for the 2nd MOT,
she NEVER reply. And she didnt send the original letter to my loan solicitor! 2) On
21/10/2011, the SPA lawyer emailed to me and said:
I was pissed-off and sent her email to ask her y she advised 2 different Completion Dates & Extended Completion Dates,
AGAIN, SHE NEVER REPLY!! and She dares not to send out the original letter to my loan solicitor.3) On
1 December 2011, the SPA lawyer said in her email that (fyi, same date at night, the SPA lawyer called me to tell me about the Owner's intention to cancel the deal):
My loan solicitor wrote to them officially to ask for all the B&W from her,
she has not reply. So my Completion Date is not started yet since my loan solicitor has not received any B&W from the SPA lawyer.
Angel Dario 
, pls give me some advices. The SPA lawyer is playing all the tricks and didnt care much about her Client.
May i know:
1) Is email an valid evidence for me to lodge a complaint to the Bar Council? (She always CONFIRM many things in the emails but never send over the original cover letters, even my loan solicitor requested for it)
2) My fren asked me to request for a Performance Monitoring from the Bar Council. Does it work?
3) I doubt she has submitted the 2nd MOT for adjudication. Is there any way to check without going thru her?
4) How can she simply advised the Completion Date? and changed the Date at her wish? What can i do?
5) Pls give me some advices on dealing with Lawyer like this. Even my loan solicitor cant stand the SPA lawyer oledi.
Pls
Thanks

I will let the expert Dario answer with better explanation, since he's the real pro, but my understanding is:
1) yes, you can lodge complaints using email correspondence.
2) Not sure if got such thing also

usually if you lodge a complaint, if they deem it's sufficiently disconcerting, eh will issue a notice to the lawyer to explain himself
3) never tried this before, but you can call up Hasil hotline to ask them if you can check. After all the instrument out to have your name and IC on it ( it is technically YOUR document).
4) SPA should provide Completion date? What does it say? It appears quite clear to me. Of course lawyer cannot simply change the completion date!
5) simple. Tulis surat to her, threaten to complain to Bar Council. 80% of the time they will be scared shetless. If really cannot, write in to Bar Council. That's the best you can do. Once you report Liao, remember if she ask you to pull the report and let her settle it, DON'T. Insist that she settle your matters first, baru you withdraw the report.