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[Q&A] Pos Laju Services, Ver 2
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 Dec 16 2017, 11:25 AM
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#1
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Junior Member
273 posts Joined: Mar 2006   
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Hi all,
May I know if anyone experienced an "empty" postal location the parcel is routed to? My parcel was sent to customs for inspection and then next status 'item en route to ...' Does this mean it's held at customs? Or they're just too busy to care since 12.12 sales just ended and tonnes of delivery to manage?  Hope anyone here can help clear my doubt |
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Dec 25 2017, 02:50 PM
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#2
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Junior Member
273 posts Joined: Mar 2006
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QUOTE(nevill83 @ Dec 22 2017, 01:45 PM) Same case with me...did you already get your parcel? yea. got it almost a week after arrived in MY. must be due to the 12.12 sale  |
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Feb 9 2018, 09:02 AM
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#3
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Junior Member
273 posts Joined: Mar 2006
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QUOTE(CloudyWolf85 @ Feb 8 2018, 07:24 PM) Same deal here. Like WTF. Last month(January) I was using the same service but I didn't run into this crap. Are they just sitting on the package because it's "too busy"? Even if I wanted to go & collect it myself, I don't even know where the hell the parcel actually is. There's actually a number you can call to check your parcel location/status. But I forgot the number   Someone on this thread shared the number. You need to sift through the pages though. My parcel eventually came after close to 2-3 weeks of waiting. |
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Feb 11 2018, 12:02 PM
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#4
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Junior Member
273 posts Joined: Mar 2006
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QUOTE(CloudyWolf85 @ Feb 10 2018, 07:44 AM) I doubt they are even gonna answer. Assholes haven't bothered to answer any calls this whole week, no matter which number I dialed. I'm going to the Pos Laju branch at KL Sentral & the main Pos Malaysia office at Pasar Seni today to ask them to check the parcel's location. If they even dare to turn me away, I'm gonna riot. How did it go? Hopefully it was good news! |
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Mar 5 2018, 10:15 AM
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#5
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Junior Member
273 posts Joined: Mar 2006
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QUOTE(chibiannat @ Mar 3 2018, 07:41 PM) Hi, sorry to bother u but i have a question as i have the same messages as well. Does the clearance by post for customs inspection means custom cleared? Did u pay any taxes though? Hoping to hear from u soon. Cheers. Hello there. The poslaju tracking won't mention "customs inspection cleared" but it will instead mention "item en route to xxx location". I didn't have to pay any tax because parcel value was below rm500. If it's above rm500, it really depends on luck. If the inspection officer on-duty is a hard ass then you will receive a call or letter requesting you to visit the customs office to collect your parcel after paying duties. Hope that helps! |
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Mar 6 2018, 10:04 AM
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#6
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Junior Member
273 posts Joined: Mar 2006
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QUOTE(xjsh27 @ Mar 5 2018, 05:14 PM) Hi. As i saw, some of others get the reply one the same day. Can i know is this mean my parcel held by custom or still need to wait? Like what chibiannat said, just wait. It's not held for quarantine just a normal inspection. Status will be updated usually the next day.[attachmentid=9633896] QUOTE(chibiannat @ Mar 5 2018, 09:53 PM) Hihi, thanks for replying. I received the parcel this afternoon. It gave me a scare coz after custom inspection, the msg said item en route to ... Thats why I'm not sure whether it goes to my place or to another custom area. 😄 Great news! Yea, I was worried as well when I saw that for my parcel. I only knew where it went after calling the Poslaju logistic center (I think?). Not sure if it's system or human error. From what I was told the parcel will usually be routed to your delivery address's closest poslaju processing center. So don't worry about lost parcel unless you live in East Malaysia where there's plenty of horror delivery stories. |
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Mar 6 2018, 06:11 PM
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#7
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Junior Member
273 posts Joined: Mar 2006
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QUOTE(xjsh27 @ Mar 6 2018, 01:55 PM) Thanks, it is still under inspection tho. Wanna know, if it's detained by custom, what will be shown on the status? It has never happened to me before but what I heard/read is it will show as held by customs for some issue and they will contact you to go over customs office to sort it out. Either paying tax for items above rm500-1000 or a fine? Not too sure. |
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Mar 8 2018, 06:26 PM
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#8
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Junior Member
273 posts Joined: Mar 2006
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QUOTE(chibiannat @ Mar 8 2018, 03:43 PM) Yup, indeed. Lol. What coincidence! Well good thing you got your parcel. To be safe, maybe opt for major courier service next time  Haha, I'm very worried because I am from East Malaysia and I've heard lots of disappearing parcels. Thank goodness mine arrived safe and sound. |
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