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 Battlefield 3 Freeze/Crash/Blank Screen issue, Solution provided in second page

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TSoec88
post Nov 17 2011, 10:35 PM, updated 15y ago

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I have a problem here, which is my game always crash while playing half way. You can see my desktop specification in my signature. By common sense, there's no power issue, graphic cards are working fine on the other game without any problem.

When I play this game for the first week started from 27-Oct, that time had no problem at all. After the game or server patching for few times, this problem occur.

The crash is something like this:
- Game freeze
- Screen gone into black screen
- Screen coming back again with blank screen (black and blank screen are different thing)
- Can realize that the graphic card fan slow down to normal speed, less fan noise
- Whole system freeze, no matter what key I press on my keyboard, not responding

Then I'll have to push and hold on the power button for 5 seconds until the whole system turn off then restart again.

This is really irritating. I never overclock any part of hardware in my desktop. The only software that I use is MSI Afterburner which is to control my graphic card fan speed at 70% so that the temperature will stick at 55 celsius at most of the time. Even I tried not to use MSI Afterburner, also having the same issue.

Currently updated to Nvidia latest BETA driver, still no going well, keep crashing. unsure.gif

Any solution for this? Really annoying when you have a great squad and great team, playing half way and game freeze then have to reconnect again. sad.gif

This post has been edited by oec88: Dec 3 2011, 01:48 PM
Stab Your Back
post Nov 17 2011, 10:38 PM

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i came here after it crash mad.gif
slickz
post Nov 17 2011, 10:38 PM

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Try and run some stress test utilities to determine how stable your setup is. Prime95 is one good tool.
HarDiE
post Nov 17 2011, 10:45 PM

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mine got problem wit crossfire(hd5850), after disable crossfire everything seems ok but cannot go for ultra setting.

try disabling SLI.
TSoec88
post Nov 17 2011, 10:48 PM

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QUOTE(HarDiE @ Nov 17 2011, 10:45 PM)
mine got problem wit crossfire(hd5850), after disable crossfire everything seems ok but cannot go for ultra setting.

try disabling SLI.
*
Don't tell me that I will need to disable SLI forever, I bought second graphic is just to enjoy the game in good graphic rendering. doh.gif

Well, no harm to try it out. I just did some research and apply on my desktop. Disable UPnP, which is router setting. Disable Origin in game, also disable most of the notification made by Origin.


Neo|ofGeo
post Nov 17 2011, 10:52 PM

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actually that is weakness of Sli
its very driver dependent
if and Nvidia/AMD are both the same in this department

TSoec88
post Nov 17 2011, 10:54 PM

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QUOTE(Neo|ofGeo @ Nov 17 2011, 10:52 PM)
actually that is weakness of Sli
its very driver dependent
if and Nvidia/AMD are both the same in this department
*
Can't wait for Nvidia to launch new driver, news stated that they going to launch new driver in end of this month or December. Hopefully it fix the glitches and crashes.


HarDiE
post Nov 17 2011, 10:57 PM

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QUOTE(oec88 @ Nov 17 2011, 10:48 PM)
Don't tell me that I will need to disable SLI forever, I bought second graphic is just to enjoy the game in good graphic rendering.  doh.gif

Well, no harm to try it out. I just did some research and apply on my desktop. Disable UPnP, which is router setting. Disable Origin in game, also disable most of the notification made by Origin.
*
wat more we can do... im still using single card with dual monitor bcoz battlefield problems... cry.gif

malas to change the setting everytime....

waiting patch from AMD is like forever! vmad.gif
TSoec88
post Nov 17 2011, 11:05 PM

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QUOTE(HarDiE @ Nov 17 2011, 10:57 PM)
wat more we can do... im still using single card with dual monitor bcoz battlefield problems...  cry.gif

malas to change the setting everytime....

waiting patch from AMD is like forever! vmad.gif
*
Sigh, this is killing.

If the game crash due to overheat then I won't mind. The problem is both my graphic card are performing in average 55 celsius and processor is average 42 celsius, and the game crash for no reason.

Now every one is wondering, could be game issue, or GPU issue, or driver issue.
HarDiE
post Nov 17 2011, 11:11 PM

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how bout internet connection? im using screamyx 1mb sometimes login only blank sreen....
gbwedward
post Nov 17 2011, 11:12 PM

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QUOTE(oec88 @ Nov 17 2011, 11:05 PM)
Sigh, this is killing.

If the game crash due to overheat then I won't mind. The problem is both my graphic card are performing in average 55 celsius and processor is average 42 celsius, and the game crash for no reason.

Now every one is wondering, could be game issue, or GPU issue, or driver issue.
*
lol but don't forget nvidia does bf3 stress test with gtx 580 sli setup
ur card is reference card or factory OC? enough power going to ur card?
i installed the new beta driver but i crash more often than the whql version, reverted back and crash less
sometimes no crash at all... crash could also be caused by browser
chrome is the worst browser to run bf3 n battlelog in my list, followed by FF and IE
TSoec88
post Nov 18 2011, 08:29 AM

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QUOTE(gbwedward @ Nov 17 2011, 11:12 PM)
lol but don't forget nvidia does bf3 stress test with gtx 580 sli setup
ur card is reference card or factory OC? enough power going to ur card?
i installed the new beta driver but i crash more often than the whql version, reverted back and crash less
sometimes no crash at all... crash could also be caused by browser
chrome is the worst browser to run bf3 n battlelog in my list, followed by FF and IE
*
My cards are definitely reference design, no overclocking. I myself also never overclock my system.

Enough power? Definitely yes, 1000w gold rated power supply is giving power to the cards and system.
gbwedward
post Nov 18 2011, 08:40 AM

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QUOTE(oec88 @ Nov 18 2011, 08:29 AM)
My cards are definitely reference design, no overclocking. I myself also never overclock my system.

Enough power? Definitely yes, 1000w gold rated power supply is giving power to the cards and system.
*
having 1000w PSU doesn't mean ur card is getting enough power supply sweat.gif
sometimes the card's power input is set under voltage
TSoec88
post Nov 18 2011, 08:43 AM

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QUOTE(gbwedward @ Nov 18 2011, 08:40 AM)
having 1000w PSU doesn't mean ur card is getting enough power supply sweat.gif
sometimes the card's power input is set under voltage
*
Now I get what you mean. I checked a Youtube video yesterday, the uploaded asked me to unlock the voltage control by using MSI Afterburner but I'm worry it will harm the card if the voltage is not properly tuned.
kevink82
post Nov 18 2011, 08:52 AM

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The game engine is full of problems.... ppl are getting all sorts of problems with battlefield 3 if you look at their forums.

Imo its just a rush job like 90% of the games EA released.
Jimsee
post Nov 18 2011, 11:06 AM

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try uninstall the MSI Afterburner ..

i too have the crash problem but not as serious as yours.

what i did was I uninstalled my ASUS OSD which control my fan speed and the problem solved.

see if it work with you...
jitan
post Nov 18 2011, 01:17 PM

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Have you try update/flash ur gpu bios to the latest version? It solved mine and few of my fren issue.
gempakstarz
post Nov 18 2011, 02:33 PM

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QUOTE(jitan @ Nov 18 2011, 01:17 PM)
Have you try update/flash ur gpu bios to the latest version? It solved mine and few of my fren issue.
*
thumbup.gif i can play with normal core when play bf3 after update the bios..thanks bro
gbwedward
post Nov 18 2011, 02:51 PM

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QUOTE(gempakstarz @ Nov 18 2011, 02:33 PM)
thumbup.gif i can play with normal core when play bf3 after update the bios..thanks bro
*
lol really? i think i should flash meh bios also
but i read msi forum.. alot of shizz happened after flashing bios
from OC to reference speed... mein card 560gtx ti hawk
gempakstarz
post Nov 18 2011, 02:56 PM

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QUOTE(gbwedward @ Nov 18 2011, 02:51 PM)
lol really? i think i should flash meh bios also
but i read msi forum.. alot of shizz happened after flashing bios
from OC to reference speed... mein card 560gtx ti hawk
*
lol..i just a flash the bios and then reset back the core speed..
before this i set 823 and now 900..so can play without crashhhhh icon_idea.gif
gbwedward
post Nov 18 2011, 03:10 PM

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QUOTE(gempakstarz @ Nov 18 2011, 02:56 PM)
lol..i just a flash the bios and then reset back the core speed..
before this i set 823 and now 900..so can play without crashhhhh  icon_idea.gif
*
hmm, tempting... gonna try flashing tonite brows.gif
Ravenkean
post Nov 18 2011, 03:13 PM

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flash or update driver... ??
gbwedward
post Nov 18 2011, 03:19 PM

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QUOTE(Ravenkean @ Nov 18 2011, 03:13 PM)
flash or update driver... ??
*
flash bios
driver after updating, get more crash doh.gif
jitan
post Nov 18 2011, 03:40 PM

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before flash.. set low and play still crash very often..
after flashed mine.. set high or ultra and and play no crash lol..
also i flashed my motherboard bios...

*I am using nvidia the latest beta driver.. as it mentioned fixed something on bf3..

This post has been edited by jitan: Nov 18 2011, 03:41 PM
DAViS
post Nov 18 2011, 03:53 PM

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Use internet explorer can solve the issue.
gbwedward
post Nov 18 2011, 04:07 PM

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QUOTE(DAViS @ Nov 18 2011, 03:53 PM)
Use internet explorer can solve the issue.
*
it does, but it only lessen the crashing.. it will still crash from time to time, but lesser than chrome and FF for sure
TSoec88
post Nov 18 2011, 09:27 PM

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The "crash" solution that you guys mention in this topic are related to my first post? Which is screen went into blank screen and whole system freeze?
prestigio
post Nov 20 2011, 02:33 PM

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im get bugs..

i follow the leader top a misson.. ody follow but the mission cant proceed.
i wait 15min.. then restart again.. again n again..
i restart the chapter 3 times.. then the leader start give new comand then can proceed///

later on it start get bugs again..
i get in car it start move but no driver.. haha..
i dont mind yet... just play it.. but at the last point.. i cant proceed..
then i restart again..

at last i get in car and have the driver... hahah//
what the bugs... haha..
TSoec88
post Nov 20 2011, 05:23 PM

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QUOTE(prestigio @ Nov 20 2011, 02:33 PM)
im get bugs..

i follow the leader top a misson.. ody follow but the mission cant proceed.
i wait 15min.. then restart again.. again n again..
i restart the chapter 3 times.. then the leader start give new comand then can proceed///

later on it start get bugs again..
i get in car it start move but no driver.. haha..
i dont mind yet... just play it.. but at the last point.. i cant proceed..
then i restart again..

at last i get in car and have the driver... hahah//
what the bugs... haha..
*
I have no clue what are you trying to tell. hmm.gif
jitan
post Nov 20 2011, 07:07 PM

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i think he is talking about the campaign mission ><
gbwedward
post Nov 21 2011, 09:29 AM

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QUOTE(oec88 @ Nov 18 2011, 09:27 PM)
The "crash" solution that you guys mention in this topic are related to my first post? Which is screen went into blank screen and whole system freeze?
*
screen become blank, system freeze = driver fail, BF3 crash <- more likely to be the cause
u got try the task manager? sometimes BF3 crash will have that problem.. must ctrl+alt+del to run task manager only u can see the BF3 has stop responding error message

i used to get that kinda problem, switch to IE9 then lesser crash... after flash gpu bios.. no moar crash, but must underclock to reference speed.. if use factory OC setting will still crash but very less

This post has been edited by gbwedward: Nov 21 2011, 09:30 AM
Stab Your Back
post Nov 21 2011, 10:01 AM

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i giv it 15% game crash,but its not a problem actually since i keep on playing non-stop that crash made me stop,lol its like monitoring my gaming time.

got green screen flickering,whats that?

then i rest my pc
jitan
post Nov 21 2011, 10:12 AM

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guys... may try this.
http://www.youtube.com/watch?v=o8RGGstwxwo

yesterday i able to play my bf3 for whole day without crash after purchased an external usb sound card (RM30, a pcshop at TheStore, Sripetaling).... zzz.. its lame, but it really work..
my previous case, after the game freezed.. ctrl+alt+del wont work.. require to press and hold power button for seconds then power on again..
i suspect is the onboard Realtek soundcard problem...
tonite will try again.. zz..

This post has been edited by jitan: Nov 21 2011, 10:49 AM
gbwedward
post Nov 21 2011, 10:47 AM

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QUOTE(jitan @ Nov 21 2011, 10:12 AM)
guys... may tried this.
http://www.youtube.com/watch?v=o8RGGstwxwo

yesterday i able to play my bf3 for whole day without crash after purchased an external usb sound card (RM30, a pcshop at TheStore, Sripetaling).... zzz.. its lame, but it really work..
my previous case, after the game freezed.. ctrl+alt+del wont work.. require to press and hold power button for seconds then power on again..
i suspect is the onboard Realtek soundcard problem...
tonite will try again.. zz..
*
lol, i'm running on a dedicated sound card... no problem at all when playing the whole day on sat
no crash except for dc from EA backend

there r quite a few cases where ppl r reporting having issue with their onboard realtek soundcard
i reformated my pc without installing the realtek driver, working fine without issue so far

This post has been edited by gbwedward: Nov 21 2011, 10:49 AM
gestapo
post Nov 21 2011, 10:50 AM

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QUOTE(prestigio @ Nov 20 2011, 02:33 PM)
im get bugs..

i follow the leader top a misson.. ody follow but the mission cant proceed.
i wait 15min.. then restart again.. again n again..
i restart the chapter 3 times.. then the leader start give new comand then can proceed///

later on it start get bugs again..
i get in car it start move but no driver.. haha..
i dont mind yet... just play it.. but at the last point.. i cant proceed..
then i restart again..

at last i get in car and have the driver... hahah//
what the bugs... haha..
*
original copy? if not the bug maybe the pirate itself
TSoec88
post Dec 3 2011, 01:47 PM

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Some update to share at here, it might solve your problem. This solution apply to those who don't have external sound card and only use on board sound card which is "Realtek" brand.

SLI + Realtek HD Audio Driver = Crash in between 5-20 minutes of game play, happen randomly.
Without SLI + Without Realtek HD Audio Driver = No crash for 2 hour plus game play.
SLI + Without Realtek HD Audio Driver = No Crash for 2 hour plus game play.
SLI + latest Realtek HD AUdio Driver = Crash in between 5-20 minutes of game play, happen randomly.

Tweak setting in Speaker configuration in Windows 7:
1) Right click Speaker icon in system tray.
2) Select Playback Devices
3) Right click Speaker icon (Default Device)
4) Advanced Tab
5) Uncheck all option in Exclusive Mode
6) Save setting

Update PunkBuster to the latest.

Until now, played a server with Operation Metro map rotation with 1000 tickets, and also another server, total game play consumed 2 hour plus, no crash at all.

The issue sounds like the driver or software setting related to Realtek HD Audio manager, there is nothing to do with SLI. SLI is working perfectly with Battlefield 3 without any major issue.

rclxms.gif

This post has been edited by oec88: Dec 3 2011, 01:49 PM
boblp
post Dec 4 2011, 01:18 PM

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THIS
TSoec88
post Dec 4 2011, 03:47 PM

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QUOTE(boblp @ Dec 4 2011, 01:18 PM)
It is very risky to do that which utilize the memory setting. Try my step first if don't work then only find other solution. Mine is just only few clicks and some update, done!


yakumo
post Dec 4 2011, 06:03 PM

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what i notice is , Nvidia added their HD audio driver when using HDMI, my first problem was the k lite codec pack.. lolz
TSoec88
post Dec 4 2011, 07:46 PM

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QUOTE(yakumo @ Dec 4 2011, 06:03 PM)
what i notice is , Nvidia added their HD audio driver when using HDMI, my first problem was the k lite codec pack.. lolz
*
That is for sure if Nvidia added their HD audio driver because HDMI signal is output from the graphic card. If you don't use HDMI, then it won't relate to Nvidia HD audio driver.


yakumo
post Dec 4 2011, 11:45 PM

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well i still crash when battle ends, nto begins lol..


Added on December 4, 2011, 11:56 pmi only know 1 way to avoid crash, for me that is. reinstall graphic drivers before starting to play battlefield3...

This post has been edited by yakumo: Dec 4 2011, 11:56 PM
andrewtho
post Dec 5 2011, 02:40 PM

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Mine still crash even with PB updated and the Realtek audio tweak given above. Is it the graphic driver?
TSoec88
post Dec 5 2011, 10:45 PM

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QUOTE(andrewtho @ Dec 5 2011, 02:40 PM)
Mine still crash even with PB updated and the Realtek audio tweak given above. Is it the graphic driver?
*
I'm using the beta driver, 285.79.

Have you try to uninstall Realtek driver and play without it?
GroundMan
post Dec 6 2011, 02:37 AM

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guys, bf3 keep crashing. before this it happen once or twice only and sometimes with the green dots on my screen n hang.

but now even worse, max gameplay is 10 mins n hang. this time it auto alt tab to desktop and just hang there. i cant go in bf3. need to close the .exe and start again. when this happens, i realize the fan noise suddenly become super loud. haih, whats the problem. y this happen to me suddenly. now i cannot play arggg


Added on December 6, 2011, 2:45 amzzz now even worse, jus tried and my pc goes blank n restart. system has recovered from an unexpected bla bla bla

This post has been edited by GroundMan: Dec 6 2011, 02:45 AM
TSoec88
post Dec 6 2011, 06:17 AM

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QUOTE(GroundMan @ Dec 6 2011, 02:37 AM)
guys, bf3 keep crashing. before this it happen once or twice only and sometimes with the green dots on my screen n hang.

but now even worse, max gameplay is 10 mins n hang. this time it auto alt tab to desktop and just hang there. i cant go in bf3. need to close the .exe and start again. when this happens, i realize the fan noise suddenly become super loud. haih, whats the problem. y this happen to me suddenly. now i cannot play arggg


Added on December 6, 2011, 2:45 amzzz now even worse, jus tried and my pc goes blank n restart. system has recovered from an unexpected bla bla bla
*
That is the worse case, I had this kind of case before. The graphic card fan suddenly rev up very high then rev down back to normal then screen went black. It shows the sign that hardware is faulty but when try on other game, it works fine.

Anyway, try to troubleshoot the part one by one. Try to remove sound driver and run with single graphic card first, then try different graphic driver. I know it will takes time, but who knows it will fix your issue?

I tested mine for one day and finally got it fix just with few clicks, working perfectly now. thumbup.gif
andrewtho
post Dec 6 2011, 12:29 PM

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QUOTE(oec88 @ Dec 5 2011, 10:45 PM)
I'm using the beta driver, 285.79.

Have you try to uninstall Realtek driver and play without it?
*
Nope. Wouldn't it affect my sound/mic without a sound driver?
Ravenkean
post Dec 6 2011, 03:53 PM

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QUOTE(andrewtho @ Dec 6 2011, 12:29 PM)
Nope. Wouldn't it affect my sound/mic without a sound driver?
*
i duno what ur problem... but previously i have this problem where bf3 will hang + sound keep looping after playing 5-10min... i have try everything, update GPU driver, BIOS driver, underclock GPU. sad.gif
Lastly... i update Realteck sound driver which its been replace to another sound driver, name of it... i forgotten... something like HD ??? deck. After that... i play BF3 flawlessly.... thumbup.gif
andrewtho
post Dec 6 2011, 10:04 PM

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QUOTE(Ravenkean @ Dec 6 2011, 03:53 PM)
i duno what ur problem... but previously i have this problem where bf3 will hang + sound keep looping after playing 5-10min... i have try everything, update GPU driver, BIOS driver, underclock GPU.  sad.gif
Lastly... i update Realteck sound driver which its been replace to another sound driver, name of it... i forgotten... something like HD ??? deck. After that... i play BF3 flawlessly....  thumbup.gif
*
Mine keeps crashing every 2 mins or so into the game. It's like it will hang and everything stops, then they said : Program has stopped working.
TSoec88
post Dec 7 2011, 07:40 PM

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QUOTE(andrewtho @ Dec 6 2011, 12:29 PM)
Nope. Wouldn't it affect my sound/mic without a sound driver?
*
The reason why I ask you guys to uninstall and disable few functions, that is to narrow down the root cause, start from a scratch.

From disable to enable, one by one, then you will find out what issue is causing the problem.

 

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