Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed
9 Pages « < 3 4 5 6 7 > » Bottom

Outline · [ Standard ] · Linear+

Loyalty Cards Starbucks Card in Malaysia V1, Get your coffee fix with Starbucks

views
     
DM3
post Jun 6 2012, 08:10 AM

INSPIRATOR
*******
Senior Member
6,617 posts

Joined: Jun 2009
wow will we get the frap 50% off and get another for free with the RHb cards? biggrin.gif
DM3
post Jun 6 2012, 09:43 AM

INSPIRATOR
*******
Senior Member
6,617 posts

Joined: Jun 2009
QUOTE(ronnie @ Jun 6 2012, 09:42 AM)
Answer this : If you own Starbucks, would you give such "great" offer  ?
*
hahaha who knows?
has anyone really ask/try their luck? tongue.gif

DM3
post Jun 8 2012, 08:56 PM

INSPIRATOR
*******
Senior Member
6,617 posts

Joined: Jun 2009
today last day for the 50% frap
DM3
post Jun 22 2012, 04:34 PM

INSPIRATOR
*******
Senior Member
6,617 posts

Joined: Jun 2009
QUOTE(ronnie @ Jun 22 2012, 03:55 PM)
RHB Deal already discount 50%... how to add 18% Staff discount to it ?
*
that's why he said can use staff card discount on Starbucks purchase only
DM3
post Jun 30 2012, 05:29 PM

INSPIRATOR
*******
Senior Member
6,617 posts

Joined: Jun 2009
QUOTE(ronnie @ Jun 30 2012, 04:25 PM)
Be ASSERTIVE in the request. Get the supervisor to fix/teach those newbie baristas.
When they swipe the Starbucks Card, the amount can be whatever they type in as.... RM0.10 also can.
*
trust me im also was so many times frustrated and i think getting famous within the customer officers/barristas etc as i complain each time on that as most of the time barristas always say can't key in the amount only swipe the amount balance if use several cards.
DM3
post Jun 30 2012, 05:37 PM

INSPIRATOR
*******
Senior Member
6,617 posts

Joined: Jun 2009
QUOTE(ronnie @ Jun 30 2012, 05:33 PM)
It shows Starbucks don't train their cashiers well enough.
*
i wrote in last week but no reply as i told them many times they need to standardized their tranings to all and stop saying cannot as sometimes they can be rude when frustrated when i argue it is possible but at the end they can't do it most of the time
DM3
post Jun 30 2012, 07:28 PM

INSPIRATOR
*******
Senior Member
6,617 posts

Joined: Jun 2009
QUOTE(ronnie @ Jun 30 2012, 06:29 PM)
If they are rude, don't go there anymore.
Which SB outlet did you get "issues" with ?
*
Curve, Dsra Utama ; JB Setia tropika, Tebrau City, JB Sentral
DM3
post Jul 5 2012, 07:47 AM

INSPIRATOR
*******
Senior Member
6,617 posts

Joined: Jun 2009
QUOTE(Seng_Kiat @ Jul 5 2012, 04:04 AM)
"Get a complimentary slice of cake when you purchase a handcrafted beverage of any size in your birthday month"  - this is my birthday month. So, everytime I buy a drink in this month, I will get a slice of free cake, correct? or just once?
*
do ask yourself if you need to know/ask something where to look for answers ?
DM3
post Jul 9 2012, 10:23 PM

INSPIRATOR
*******
Senior Member
6,617 posts

Joined: Jun 2009
QUOTE(nickcct @ Jul 9 2012, 10:10 PM)
BTW i just feel that the cake from Starbucks is so so only, just my opinion la.
*
ya if its not free ,won't even bother to get it. its way too sweet

DM3
post Jul 10 2012, 07:58 AM

INSPIRATOR
*******
Senior Member
6,617 posts

Joined: Jun 2009
their cakes are getting smaller also
DM3
post Jul 23 2012, 09:23 AM

INSPIRATOR
*******
Senior Member
6,617 posts

Joined: Jun 2009
QUOTE(WaCKy-Angel @ Jul 23 2012, 09:12 AM)
» Click to show Spoiler - click again to hide... «

If you split the RM50 into RM20 + RM20 + RM20 (3 separate cards) you could get extra free drinks smile.gif
*
i think system had error, i've been buying their beans every since they launched the card and i spent more than 18 packs already and always used more than 1-2 cards per pack but no such record.
DM3
post Jul 25 2012, 05:03 PM

INSPIRATOR
*******
Senior Member
6,617 posts

Joined: Jun 2009
QUOTE(skincladalien @ Jul 25 2012, 05:00 PM)
if buy 1 free 1 using the card, does the total drink count increase by 1?
*
haha dream on
DM3
post Jul 27 2012, 11:45 AM

INSPIRATOR
*******
Senior Member
6,617 posts

Joined: Jun 2009
[quote=alvinfks78,Jul 27 2012, 11:43 AM]
[quote=yflai1,Jul 27 2012, 12:14 AM]
Agreed. I will specifically ask them to do this as many branches I went nowadays have the same problems of having rough ice at the bottom.
Not cheated in the end. I asked them to reverse the transaction and separate it as two bills after that as I was having more than 1 card.
And the reversal was actually done by the manager and charged again by the staff. I think Starbucks service has really gone down the drain totally as
the manager seems to not to care at all as well.

Complain too much afters gt the "malaysian Special" whistling.gif
*

[/quote]


just email & call to complain. They need to improve
DM3
post Aug 16 2012, 07:36 AM

INSPIRATOR
*******
Senior Member
6,617 posts

Joined: Jun 2009
the cheapest and nicest and valuable drink during this promo, is i buy the espresso only and ask for steam milk so i get cappucino or latte (ask for extra cup of milk) for RM7 only smile.gif
DM3
post Aug 24 2012, 08:52 AM

INSPIRATOR
*******
Senior Member
6,617 posts

Joined: Jun 2009
too bad no more weekly drinks promo as many has been expecting from them
DM3
post Sep 4 2012, 05:37 PM

INSPIRATOR
*******
Senior Member
6,617 posts

Joined: Jun 2009
QUOTE(cute_boboi @ Sep 4 2012, 03:58 PM)
BTW, if I have balance RM3, and for next purchase, I wan to ask them deduct RM1 and I pay the rest by cash/CC, the barista says cannot. Must finish deduct all RM3  hmm.gif
*
oh do email/call to complaint, i already sent so many until they still cant do it when ever change the group/crew .
DM3
post Sep 4 2012, 05:43 PM

INSPIRATOR
*******
Senior Member
6,617 posts

Joined: Jun 2009
yeah i even spoke to CS manager and got hold of reginal manager, all apologize as i told them off their training to all cashier/barristas suxx tongue.gif
DM3
post Sep 4 2012, 05:51 PM

INSPIRATOR
*******
Senior Member
6,617 posts

Joined: Jun 2009
QUOTE(ronnie @ Sep 4 2012, 05:49 PM)
Did you get a free Frappuccino for your effort ?
*
after 4th email tongue.gif
u also eh?
DM3
post Sep 4 2012, 06:01 PM

INSPIRATOR
*******
Senior Member
6,617 posts

Joined: Jun 2009
QUOTE(ronnie @ Sep 4 2012, 05:59 PM)
I didn't go to the extreme of complaining to HQ... I just ASSERTIVELY TELL the Supervisor to get it done the way I want. End of story.
*
oh they called me up after the email. say he take this issue by himself
DM3
post Sep 4 2012, 06:04 PM

INSPIRATOR
*******
Senior Member
6,617 posts

Joined: Jun 2009
and now i go around several outlets to test their training but still fail and i ask them to learn properly for my next visit as i'm tired of waiting for almost 45 mins sometimes

9 Pages « < 3 4 5 6 7 > » Top
Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0368sec    0.32    7 queries    GZIP Disabled
Time is now: 28th November 2025 - 06:03 PM