QUOTE(kelvin_ck1 @ Aug 14 2023, 11:27 AM)
Bought several Cornell water heater without pump around RM190 5 years back and now few of them fails to heat the water.
Luckily, there is 7 years of warranty for heating element. Now, going to gauge how is the performance for their support services to look into this matter.
Sticking back with the more stable Panasonic which had served me most of the time more than 10 years.

Got to know Cornell is a co-brand of Pensonic.
This blardy blood sucking company charges RM 55 to just come to check per product.
Which means if you have 2 heaters, you need to pay RM110 just for checking even though in then same house.
The reception got the cheek to tell you that only one part of the heater is covered which is the heating element. If other parts are faulty the you need to pay more. Not sure how much they will be quoting me after checking.
Some more, the technicians are not working on weekends. Which means that you need to take leave to attend to them.
Safe to say that I will not be buying Pensonic and its co-brand such as Cornell, Lebensstil, Morphy Richards, Belling, Gaggia