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 water heater, price and quality

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Selene Yeo
post Feb 27 2021, 04:44 PM

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Do note that higher water flow rate will cause lower output water temperature (because of lesser contact time between heating element and water flow).

For condos with high water flow rate, usually ppl with instant water heater heating element that is anything lesser than 4kW, will usually complain water not hot enough.

If your condo's water flow rate is very high, suggest u to get a storage water heater instead. Or if u insist on getting instant water heater, CENTON has a Serene Highlands model specially for condos with high flow rate, with a 5.4kW heating element.
Selene Yeo
post Feb 28 2021, 01:21 PM

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QUOTE(ceo684 @ Feb 27 2021, 05:13 PM)
To add on, it is a good suggestion to have better heat at high pressure site, but will require a new cable run as the default wiring spec from developer is usually only 2.5mm.
>4800W need to upgrade the cable to min 4mm (or better, 6mm) to support the amps accordingly;
5400W still can be protected with 25A 10mA RCD
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Ya according to the Suruhanjaya Tenaga guideline book for instant water heater installation, anything below 5.711kW heating element Suruhanjaya Tenaga suggest to us 4mm diameter cable already, eventhough many houses are still using 2.5mm. Worst still, some using way underspec wire 1.5mm, confirm the terminal will burn.

A few brands now came out with Instant Water Heater Splash-Proof Connector that comes with cable too, such as STEC and CENTON. CENTON Splash-Proof Connector that comes with 1 meter of 4mm diameter cable (using Fajar cables, one of the best cable supplier in Malaysia).
Selene Yeo
post Mar 7 2021, 05:36 PM

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QUOTE(iJoel @ Mar 4 2021, 11:48 PM)
How to decide between Joven and Centon 50L storage tank heaters?
Centon is cheaper by about RM90.

I suppose function wise they are alright, concern is on reliability and service
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Both are using different tank technology. CENTON is using newer enamel-coated tank technology (similar to MIDEA) which give u longer product age, while JOVEN is using the older stainless steel tank technology (similar to ALPHA and ELTON), which is more expensive, and more prone to leaking due to stainless steel tank having 3 welding while enamel-coated tank only has 1 welding.

I recommend u to go for brands with enamel-coated tank.
Selene Yeo
post Mar 11 2021, 06:37 PM

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QUOTE(wailing81 @ Mar 11 2021, 03:47 PM)
mine without pump...

no idea how much the pressure my pump pumping... never measure...
however will close the inlet valve and only open it during shower.

at the end, any water heater can resist high pressure?
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If your water pressure is that high that it can cause the tank to burst, then this Toshiba 3800W heating element should not be hot enough for u.

Higher water pressure = faster water flow = shorter contact time between heating element and your incoming water = lesser temperature rise between inlet and outlet

For high water pressure household, better to use storage water heater, but also try not to go above 5 bars. If u don't want to use those that is installed above the ceiling, CENTON has one model called Nautilus Series that is meant to be installed below ceiling, with a smaller 20 litre capacity.


Selene Yeo
post Mar 13 2021, 06:50 PM

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QUOTE(Pain4UrsinZ @ Mar 13 2021, 05:07 PM)
i am looking at hydro one and Seers tank water heater with their own patented heating element. any other similar brand i should take a look?
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Those are premium ones with their proprietary technology, very pricey.

For standard storage water heaters, u can check out the 2 market leaders:
- CENTON (for newer enamel-coated tank technology, cheaper too), or
- JOVEN (for older stainless steel tank technology, slightly more pricey).
Selene Yeo
post Mar 17 2021, 03:04 PM

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QUOTE(yycclin @ Mar 16 2021, 03:26 PM)
Common brands in the market for storage heater :

Joven, Elton, Centon, Seers, Hydro One, Pecol, Beebest, Midea, Meru, Alpha ...

Points you need to take note are -

- your incoming water pressure
- what size of the storage tank
- power rating of the heater
- heating time to reach 60 deg C

Happy exploring  brows.gif
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Also inner tank type. I suggest to go for newer enamel-coated tank technology (CENTON, MIDEA, XIAOMI, BEEBEST), rather than the older stainless steel technology (JOVEN, ALPHA, ELTON, PECOL).
Selene Yeo
post Apr 19 2021, 11:36 PM

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QUOTE(shadow1143 @ Apr 19 2021, 10:36 AM)
Oh I see, got it, any professional sifu( that is not so costly to install 2 units) to recommend for the installation? The current socket is just normal 13A placed on top, so need to do modifications like mentioned above
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If u don't want the hassle of covering the existing socket with plaster / cement, you can just replaced the plug and socket with CENTON Splash-Proof Water Heater Connector, u can easily find them on Shopee / Lazada. SIRIM approved.

Also, this CENTON Connector comes together with a 1 meter 4mm diameter cable from Fajar. Take note that no SIRIM-approved water heater brands (that I am aware of) comes with cable or 3-pin plug (for reasons stated by a few members above, because it is not allowed by SIRIM), so your installer have to supply a cable to connect your water heater to the power source. Might as well just get this CENTON Connector.

user posted image
Selene Yeo
post Apr 21 2021, 11:27 AM

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QUOTE(hendry91 @ Apr 20 2021, 08:48 PM)
Any water heater have a powerful pump? Because I've built in rain shower, scare it the pump not powerful enough no syok.. lol
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There are 2 kinds of instant water heater built-in pumps, AC Booster Pump and DC Silent Pump.

Differences between AC Booster Pump vs DC Silent Pump are:
- Pump speed | AC is stronger than DC
- Noise Level | DC is silent while AC is noisier
- Energy Efficiency | DC is more energy efficient than AC
- Warranty | DC usually has longer warranty than AC
- Price Point | Instant water heater with AC is usually cheaper than DC

Hence if u want stronger water flow, go for AC Booster Pump, but take note of its disadvantages as well. I suggest u to purchase the brand that created the AC Booster Pump, CENTON. My friend is using CENTON Vintage (I think that's the model) with matte black color, quite nice. CENTON brand can easily get from Shopee / Lazada.

Do note instant water heater built-in pumps are sufficient for showers, but u cannot expect hotel-like water flow. Hotels are using powerful booster pump at the main water supply, with brands like Grundfos, also suitable for landed properties. But make sure don't choose too high-powered ones, your house pipings / joints / faucets / water heaters will leak or burst from overpressure. Also faster water flow = lower heating temperature rise for instant water heater, so u might want to upgrade to a higher kW instant water heater, or get a storage water heater.
Selene Yeo
post Apr 21 2021, 09:16 PM

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QUOTE(jianjie @ Apr 21 2021, 07:06 PM)
Hi all,

Anyone can guide me on instant water heater pump pls.

Compared Joven and Centon as recommended, I'm currently using Joven 880P with AC double ball bearing booster pump. Water pressure is still.. alright, but it is far from satisfaction. Apparently this double ball bearing booster pump can provide 4x stronger water pressure.

So I looked at
Joven SB11p - claiming 4x stronger water pressure
Centon Grande - claiming 4.5x strong water pressure

My concern is, what if I buy only to find that both models give me the same level of water pressure? Can anyone giv suggestions how to get stronger water pressure pls?

p/s: Not looking to install separate water pump after tangki, afraid that old pipes can't handle the pressure.
*
FYI for these 3 brands CENTON / JOVEN / ALPHA, most of the directors of these 3 companies are related by blood / family members. Hence I am guessing u can expect very similar AC Pumps' performance comparing JOVEN vs CENTON.

If u have used JOVEN's AC Pump before and that is not strong enough for you, than I think most instant water heater's built-in pump won't be strong enough for u (these 3 brands are already the best in instant water heater built-in AC Pumps, and AC Pumps are more powerful than DC Pumps).


Centralized booster pumps like Grundfos is the way to go.

But since u don't wanna get booster pumps, last resort is to get shower handsets with super small diameter nozzles / holes at shower handsets where water comes out from (many China handsets on Shopee / Lazada that claimed these handsets can increase water pressure). Technically it is true, the smaller the nozzles, the higher the water spray's pressure.

But take note that these small nozzles' handsets downside:
1. Blocked Nozzles | Their small nozzles more likely to get stuck / blocked from fine dirt / mineral build-up, so u need to clean it when they are stuck.
2. Painful Jet Spray | Since the nozzles are small, the water jet sprayed out from the nozzles are sharper, which if u have sensitive skin, can be painful during shower.
3. Water Heater Warranty Void | Some water heater brands' warranty will be voided if u use other shower handsets that don't come with the heater. I suspect one reason maybe because of Point 4 below.
4. High Pressure Built-up | These handsets will increased water pressure built-up in the heater, and if over the pressure limit indicated in the heater's specification, might damaged the piping joints or heater tank.
Selene Yeo
post May 2 2021, 10:45 PM

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QUOTE(vernee26 @ May 2 2021, 12:37 AM)
*apologize if I'm spamming (posted on 3 water heater LY forums), but quite urgent as I'm gonna start reno and need to decide if I'll ditch heater storage tank and go with instant heater (save money on hot water piping, mixer)

Hi Sifus, need advice please. I have 5 bathrooms upstairs (4 daily use bathroom for parents and children; + 1 guest bathroom). In terms of usage, there’s a high possibility that at least 2-3 persons will bath at the same time and possibly up to 4 pax at the same time

Can I get advise on 3 questions : (assuming no rain shower in any bathrooms)

1. I’m planning to get Joven storage water heater. Would it be better to get :
A) 91L to supply all 4+1 bathrooms
(am concerned that 91L would take too long to heat up and in the event of “malfunction” all bathrooms no hot water and costly to replace vs Option B)

OR

B) 68L to 3 daily usage bathrooms (rooms are next to each other) + 25 or 35L to 2 bathrooms (daily usage bathroom + guest bathroom)

2. Whichever the option, is there anything in particular I need look into in terms of wiring/switches?
Sorry if it’s a noob question, Is it possible to have 5 way switches to control one heater tank (option A – 91L) or 3+2way switches to control 2 tanks (option B 68L + 35L). Ie, each room has their own heater switch and turns on the heater when they need to shower. Any issues if 2 persons turns on the heater switch to the same heater tank?

3. Based on the preferred options, is there a difference to the number and HP of water pumps I need, or I just need 1 as usual, at the main water inlet right after the POE filter? What HP water pump should I get? (I’m presuming I’ll need water pump as I’m installing a storage heater tank, right?)
Thank you very much in advance for all advice

Cheers!

Vern
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I suggest to go for storage water heater newer enamel-coated tank technology (CENTON, MIDEA, XIAOMI, BEEBEST), rather than the older stainless steel technology (JOVEN, ALPHA, ELTON, PECOL).

Enamel-coated tank are in general (compared to stainless steel tank):
1. Newer technology
2. More leak resistance - 1 welding joints instead of 3
3. On average cheaper - using mild steel with enamel-coating instead of stainless steel, hence cheaper material cost yet better leak resistance


Also, the further away the water output is from the heater, the longer distance the hot water has to travel, causing a lot of heat loss. With that reason, I recommend 1 storage water heater for 1 bathroom, unless the bathroom is next to each other.



QUOTE(jarod89 @ May 2 2021, 09:10 AM)
owh but i did see Alpha and Deka has gauge controller for motor

both are rain showers

hmm

has anyone used the 2 brands above ?
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Most Malaysian brands (CENTON, ALPHA, JOVEN) that comes with built-in pumps has pump control knob to adjust / turn off the pump.

Do note that if u choose an instant water heater that comes with rainshower, the warm water has to travel up the stainless steel pipe to reach to the rainshower head, causing significant heat loss. Hence, it is better to select an instant water heater with higher power rating. If I am not mistaken, ALPHA and DEKA is only 3.6kW, TOSHIBA and MIDEA is 3.8kW. I suggest u to try CENTON, as far as I know all of their rainshower are 4.2kW, should be the highest power rating rainshower model in the market.

Selene Yeo
post May 9 2021, 01:16 PM

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QUOTE(ryansxs @ May 3 2021, 12:03 AM)
There are plenty of brands out there for instant water heaters with good pump.
I have been using non-famous Sharp brand for almost 8 years without any issues. Most brands are with warranty, just go do some survey.
Get the one that suits your need and budget.
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I heard from salesperson that Sharp and Rinnai don't make their own instant water heaters, but they OEM from the same Malaysian manufacturers that produce CENTON and ALPHA. Hence cost wise, manufacturers' brands should be more affordable compared to OEM brands.


QUOTE(Pain4UrsinZ @ May 3 2021, 11:53 AM)
so far in malaysia market only Sharp and Rheem using RCD , while others using ELB ?
*
As far as I am aware of, most Malaysian instant water heater manufacturers like CENTON ALPHA JOVEN all using RCD.
Selene Yeo
post Jul 28 2021, 03:08 PM

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QUOTE(songavenus @ Jul 23 2021, 12:54 PM)
https://www.centon.my/product/neptune-series/

All,
Just for your information, the whole of klang valley there's only one certified installer recognized by Centon. And he is charging very expensive charges - RM450 for installation, then plus RM300 for the plaster ceiling cut and restore (he somewhat insist on using his own guy for the plaster ceiling).

The feedback from the centon/onsen was the water heater warranty would be voided if the heater was installed incorrectly, so if you are not using their recommended installer and if anything goes wrong then they can just say "oh it was not installed correctly" and void the warranty.
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I believe when Centon say "void warranty", it means that if anything wrong with the heater during warranty period, and u request for heater diagnostic test, when their technician check that heater is not faulty but is not working because of wrong installation, u will be charged for the diagnostic test (and fixing / spare parts needed to repair any damaged caused by the wrong installation). Once heater installation is corrected and any damages caused by wrong installation are fixed, heater warranty will be valid again. This is the same for all water heater brands.

An example that I have encountered before, my installer used an underspec-ed 1.5mm cable to install my Centon water heater. After using for a few weeks, the cable and terminal block (part of the water heater) burned due to the underspec-ed cable. Centon technician have to replace the terminal block and change the cable to a 2.5mm cable as well, and I have to pay for the Centon diagnostic test + spare part (terminal block) + cable, which I believe is completely fair since it is not Centon's fault. Centon also told me my warranty void for this house visit due to wrong installation, but is now valid back again because installation is now correctly. Of coz, I then seek compensation from the original installer who had screw up and use a 1.5mm cable to install my water heater.

I believe u r free to use any installers to install any water heater brands, just make sure they are installing it correctly by getting a certified installer (usually those that are recommended by electrical stores themselves or the Shopee / Lazada stores are good enough).
Selene Yeo
post Aug 26 2021, 07:08 PM

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QUOTE(shinchan99 @ Aug 22 2021, 07:42 PM)
thank you very much for this share !
*
If you are looking for instant water heater that comes with rain shower model, just saw on Shopee that CENTON just released a new model CENTON EcoSerene Rain Shower (4.2kW), only RM499 with DC Silent Pump + Rain Shower, or RM399 for no pump + Rain Shower.

Should be cheapest in the market, cheaper than Toshiba or Midea. One of the best-sellers on Shopee too, and reviews from buyer looks good with a 5 star average ratings.

user posted image

Selene Yeo
post Aug 29 2021, 07:11 PM

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QUOTE(shinchan99 @ Aug 27 2021, 08:22 PM)
this brand good? first time hearing it.. care to share your experience?
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I am using CENTON Serene Series, the premium version of this EcoSerene, so far very satisfied with it and hotter water compared to other water heater brands that I have used before. Centon Serene and EcoSerene comes in 4.2kW, while other brands are mostly 3.6kW or 3.8kW, so Centon water heaters are usually hotter compared to other brands (but don't expect huge difference in heat la), very good especially during rainy season where the water supply is colder than usual.

Centon, Alpha, Joven, the electrical store salesperson said the bosses of these 3 water heater brands are from the same family, so technology and reliability should be pretty similar. But at Shopee looks like Centon is the best selling ones amongst these 3 Malaysian brands, and most of the Centon Water Heaters are with 5 star ratings, very impressive ratings for electrical appliances.


Selene Yeo
post Oct 4 2021, 11:59 PM

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QUOTE(nao @ Oct 4 2021, 02:24 PM)
Hi all, would just like to check if anyone have encountered this issue before. I have Panasonic DH-3NP2MS water heater installed in my new home. Yesterday when I troed to use the water heater, the water came out intermittently and gradually decreases until there is no water, and the pump sounds extremely noisy.

I have checked for leaks in my piping, but couldnt find any. Appreciate if anyone can assist in troubleshooting the issue.
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Better turn off the power immediately and make sure water can freely flow out from your handset first before switching back on.

Else if water flow is stuck somewhere while pump is still sucking water / air and somehow flow switch didn't turn off the heater automatically, the heating element will continue heating air, causing dry burn and melt the plastic tank.
Selene Yeo
post Feb 26 2022, 11:32 PM

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QUOTE(SilenTz_1993 @ Feb 26 2022, 02:28 PM)
Hey sifus, checking if it’s reasonable at all to install water heater with pump if I already have a grundfos water pump?

Reason is I really wanted to get a strong rain shower going on, but not sure if it makes sense to install two pumps in series like this haha

Appreciate any advice!
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If you are satisfied with the water flow from your shower after installing your external water pump, technically there's no need to get an instant water heater with built-in pump, unless u want a back-up for the time when your water pump died off. But note that u cannot compare an external water pump with a built-in pump in an instant water heater, as their power is wayyy different, with external pump being much much more powerful (and of course more expensive and use more electricity).

The thing u should be concern about is with the high water flow rate that the external pump will generate, higher water flow = lower output water temperature from your instant water heater. So any instant water heater less than 4.2kW should be unsatisfactory as it will not generate enough warm shower water, especially during raining season when inlet water is colder than usual days. If you insist on using an instant water heater, better get a higher kW one (such as CENTON Serene Highlands 5.4kW), or the safest bet is to get a storage water heater.

This post has been edited by Selene Yeo: Feb 26 2022, 11:35 PM
Selene Yeo
post Feb 27 2022, 12:19 AM

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QUOTE(lacmac @ Jan 24 2022, 03:14 PM)
The storage heater will be placed above the ceiling of the shower. Where it will be plugged in using the standard WH plug which will also be above the ceiling. There is the main swit h outside the bathroom.

If 2.5mm is not following ST regulation, then Centon are at fault as they use 2.5mm inside their unit. No point fitting 4mm wire to a 2.5mm wire.

Personally I think it is OK to use the 3 pin plug as the unit is rated at 2500w so a 13amp plug should surfice.
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QUOTE(ceo684 @ Jan 24 2022, 12:15 PM)
The connector ensure a neat join safely.
QUOTE(stormer.lyn @ Jan 25 2022, 05:39 PM)
If you think you can use a 13A socket, or don't want to use the Centon connector (I don't, I make direct connections), or use 2.5 mm² cable, then you can but it is entirely your responsibility. People here are posting about what you should do following the rules, but you seem to want justification on why you shouldn't. Sorry, can't do that. Wires internal to the WH/SH does not need to conform to ST wiring rules, and ceo684's post repeated below explains why.
I have to agree with @ceo684 and @stormer.lyn , if u want justification why u shouldn't follow Suruhanjaya Tenaga's guideline, then u got to debate it with Suruhanjaya Tenaga. Not too sure bout that CENTON Nautilus as I am not using it, but from your pic the cable u are referring to looks like it is internal wiring, and as shared by the 2 experts above that they do not need to conform to ST wiring rules, as long as the product itself is certified by SIRIM and Suruhanjaya Tenaga.

I believe we should all promote safer installation / following Suruhanjaya Tenaga's guidelines, NOT justify why we shouldn't. If u @lacmac don't want to, it is entirely up to u, as pointed out by @stormer.lyn. The community here is trying promote safe installation and to correct those wrong ones (such as some irresponsible installers out there do not, such as using 3-pin socket connection in the bathroom, or using a 1.5mm² for instant water heater connection).

This post has been edited by Selene Yeo: Feb 27 2022, 12:20 AM
Selene Yeo
post Mar 26 2022, 12:57 PM

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QUOTE(t3n @ Mar 15 2022, 02:45 PM)
I used joven 30ip... Pls avoid that at all cost.. not sure why but both of my unit water is not hot enough even i turn the Temp all the way to maximum...
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Water heater's output water temperature depends on:
1. Power rating (kW) - The higher the power rating, the higher the output water temperature.
2. Water source water temperature - the colder the water source, the colder the output water temperature.
3. Water flow rate - The faster the water flow, the shorter time the water source passing thru the heating element, the colder the output water temperature.

Most common SIRM certified instant water heater power ratings are 3.6kW (PANASONIC, JOVEN, ALPHA), 3.8kW (MIDEA, TOSHIBA) to 4.2kW (CENTON). If these are not hot enough for u, u can opt for Highlands version 5kW range (CENTON, JOVEN), usually meant for colder places like Genting or Cameron. Or there are even hotter ones in the 7kW range (CENTON, BEEBEST), but for those u need higher spec 6mm cables.

In your case, if u live in KL weathers and your water heater is still not hot enough, it is usually your water flow is too fast (maybe you have external water pump like Grundfos or living in condo with powerful water pressure), or u should upgrade to an instant water heater with higher kW because your current one is not satisfactory enough for u.



QUOTE(soyabean123 @ Mar 17 2022, 12:49 AM)
Hi all, would like to ask for advice. I am looking for Rainshower instant water heaters with DC pumps. Planning to get 2 sets, and my budget is around RM 450/set. Can sifu recommend which brand & model to go for?
Prefer brands such as Pana or Joven
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RM450 for instant water heaters with DC Pump + Rainshower is impossible. The cheapest one in the market is CENTON EcoSerene Rainshower (Shopee showing RM499 only, very good reviews), with low cost, shorter rainshower;
followed by those brands that are made in China like TOSHIBA, MIDEA, HAIER (Shopee showing RM555 for TOSHIBA);
and others that are above that price that are made in Malaysia, like your PANASONIC, JOVEN, ALPHA, CENTON.
Selene Yeo
post Apr 13 2022, 01:47 PM

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QUOTE(sijun @ Apr 2 2022, 07:26 PM)
Hi guys. Have trouble deciding between centon 70l vs joven 68l vs midea 50l for water storage heater. Any recommendation which to go.
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CENTON and MIDEA is using enamel-coated tank (newer and more reliable technology), while JOVEN is using stainless steel tank (old technology, more prone to leakage and more expensive).

I suggest to go with brands with enamel-coated tank since has better leak resistance and cheaper on average.

This post has been edited by Selene Yeo: Apr 13 2022, 01:47 PM
Selene Yeo
post Jun 24 2022, 12:53 PM

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QUOTE(sijun @ Jun 22 2022, 11:14 AM)
Hey guys. I have a joven water storage heater 68L installed in ceiling. Recently it was leaking and called plumber to rectify. Plumber said it was the isolation barrier (IB) leaking and for a temporary measure he directly inserted pipe in w/o the barrier.

Plumber claimed he had a number of cases where IB leaking.

From what i understand the IB is to protect from electricity. So since my item still under warranty i called Joven to have a look and they said to change the IB. Their own technician also said no issue if do not use the IB.

My usage pattern is to own heater for 10-15min then off before use. But its nice to have a bit peace of mind knowing the purpose of the IB.

So my question is, if it leaks again, can i just not use the IB? Since it would be a headache having to constantlt change and repair my plaster ceiling...
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Isolation barrier is very important to prevent current leakage from heater to users. Do not take the risk to remove it, even if u only heat it up when no one is using and turn it off when users start showering. U never know when someone forgets to switch it off. It is also a compulsory component for multipoint water heater instalment (both inlet and outlet), according to Suruhanjaya Tenaga.

I suggest u to make a manhole opening in your plastic ceiling, big enough to fit a human and water heater in to ease servicing. Doesn't make sense and a waste of money to keep cutting and sealing your plastic ceiling each time u need servicing / replacement.

As for why your Joven isolation barrier is leaking, check if your house water pressure exceeds the recommended usage, eg. more than 8 bars. Storage water heaters (and their parts such as isolation barrier and pressure relief valves) should withstand water pressure less than 5 bars, else it is might be a quality issue. I suggest u to get an official reply from Joven why is their isolation barriers keep getting leakages if your water pressure is not that high. Sometimes it might cause by inexperienced installers overtightening the isolation barrier to the piping joints until the thread cracked, hence causing leakage in a long run.

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